DAE error 9073 in PT9

[Big Crouton]

"DAE can't get audio from the drives fast enough" (or something to that effect) I've been running into this error while recordings 12 tracks of drums across various sessions. I've tried recording to 2 different internal non-system drives as well as my external hard drive, but I still run into the issue. I've messed around with every different dae buffer setting to no avail, and I've tried plugging my digi 002 rack into the 3 different firewire ports on my computer, also to no avail. Here's a slightly outdated sandra report. My operating system is Windows 7 home premium 64 bit, and I have an external hard-drive which I've tried recording to.
SiSoftware Sandra

Computer
Model : System manufacturer System Product Name
Workgroup : WORKGROUP
Host Name : Awesome-O
User : Big Crouton

Processor
Model : Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Speed : 2.8GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 8 threads sharing

Computer
Mainboard : Asus P6T DELUXE V2
BIOS : American Megatrends Inc. 0302 02/26/2009
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3GB DDR3

Chipset
Model : ASUS X58 I/O Hub
Front Side Bus Speed : 2x 2.41GHz (4.82GHz)

Chipset
Model : Intel Core CPU Generic Non-Core Registers
Front Side Bus Speed : 2x 2.41GHz (4.82GHz)
Total Memory : 6GB DDR3
Memory Bus Speed : 2x 536MHz (1GHz)

Memory Module(s)
Memory Module : OCZ OCZ3X1333LV2G 2GB DIMM DDR3 PC3-10700U DDR3-1334 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3X1333LV2G 2GB DIMM DDR3 PC3-10700U DDR3-1334 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3X1333LV2G 2GB DIMM DDR3 PC3-10700U DDR3-1334 (7-7-7-16 4-26-8-4)

Video System
Video Adapter : ATI Radeon HD 4500 Series (40 SM4.1 600MHz, 512MB DDR3 2x750MHz, PCIe 2.00 x16)

Graphics Processor
Adapter : ATI Radeon HD 4500 Series (40SP 600MHz, 512MB 300MHz)

Storage Devices
WDC WD3200AAKS-00L9A0 (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 298GB (C:)
ST3500418AS (500.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 466GB (S:)
WDC WD10EADS-00L5B1 (1TB, SATA300, 3.5", NCQ, 32MB Cache) : 932GB (D:)
ATAPI DVD C DH52C2P (ATA33, DVD+-R, CD-RW, 2MB Cache) : 8GB (E:)

Logical Storage Devices
Personal (C:) : 298GB (NTFS) @ WDC WD3200AAKS-00L9A0 (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Hard Disk (S:) : 466GB (NTFS) @ ST3500418AS (500.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Big Fella (D:) : 932GB (NTFS) @ WDC WD10EADS-00L5B1 (1TB, SATA300, 3.5", NCQ, 32MB Cache)
STAR_TREK_BEST_OF_TNG_VOL_2 (E:) : 8GB (UDF) @ ATAPI DVD C DH52C2P (ATA33, DVD+-R, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : ASUS LPC Interface Controller
LPC Legacy Controller 1 : T0 A5-13h
Audio Device : ASUS HD Audio Controller
Audio Device : Diamond Multimedia Systems RV730XT Audio device [Radeon HD 4670]
Disk Controller : ASUS 4 port SATA IDE Controller
Disk Controller : ASUS 2 port SATA IDE Controller
Disk Controller : ASUS 6121 SATA2 Controller
USB Controller 1 : ASUS USB UHCI Controller #4
USB Controller 2 : ASUS USB UHCI Controller #5
USB Controller 3 : ASUS USB UHCI Controller #6
USB Controller 4 : ASUS USB EHCI Controller #2
USB Controller 5 : ASUS USB UHCI Controller #1
USB Controller 6 : ASUS USB UHCI Controller #2
USB Controller 7 : ASUS USB UHCI Controller #3
USB Controller 8 : ASUS USB EHCI Controller #1
FireWire/1394 Controller 1 : VIA VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
FireWire/1394 Controller 2 : ASUS VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller (Ethernet, 100Mbps)
Network Adapter : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller #2

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7100
Platform Compliance : x86

Windows Experience Index
Current System : 4.8

[albee1952]

For sure, the VIA firewire won't work, so you might consider disabling it for the moment. Then, what exactly is the external drive you are recording on? With Windows 7, Avid is now recommending using USB2 drives and NOT using firewire drives. With your setup, I would install another internal drive for recording, and leave the external for backup and transfer. My i7 system runs 5 internal drives and I try to avoid working on externals as I often have performance issues. WD Caviar BLACK are a great choice.

[Big Crouton]

ah, apparently the firewire information is out of date on that sandra report as well. I'm using legacy OHCI drivers for my motherboards firewire, and I have a texas instruments firewire card, but the issue is present regardless of what firewire port I plug into.

As for hard-drives, my 1 TB internal drive is my dedicated audio drive, and I was recording to that when the issue arose. I tried recording to the other internal drive, and the issue was still around, so I tried my external drive, which is usb2.

I know the error says that it's a problem with the disks, but is it likely stemming from something else? It's just that I've tried recording to 3 different disks, 2 internal and 1 external, and none of them have fixed the issue.

[Big Crouton]

I don't know what the rules are like on bumping here, but anyone have any ideas what I can do?

By the way, I don't run into this issue when recording 1, 2, or 5 tracks at a time, and I didn't run into it when I was testing my system with 12 tracks of my [bleep][bleep][bleep][bleep]ty drumming so that I didn't bring our drummer back just to have Pro Tools crap out on him (which, by the way, it did.)

[cwsand]

Have you tried booting Windows 7 with bare minimum services/background programs? Could be that something running in the background is causing a conflict. Also, try disabling your network controllers.

[Big Crouton]

Well, I have performed the Windows 7 optimizations, which involves disabling all non-digidesign start-up programs and services.

By the way, would eSATA be a better option for an external drive than usb?

[lilsed2603]

how do i fix dea error 9073 on pro tools 9
I'm using a lot of samples and all of my buffers r on da highest levels
but i still run into da problem & sacred 2 defrag my hard drive don't want 2 lose important info.
someone please let me know at [email protected]??????

[lilsed2603]

Originally Posted by Big Crouton

"DAE can't get audio from the drives fast enough" (or something to that effect) I've been running into this error while recordings 12 tracks of drums across various sessions. I've tried recording to 2 different internal non-system drives as well as my external hard drive, but I still run into the issue. I've messed around with every different dae buffer setting to no avail, and I've tried plugging my digi 002 rack into the 3 different firewire ports on my computer, also to no avail. Here's a slightly outdated sandra report. My operating system is Windows 7 home premium 64 bit, and I have an external hard-drive which I've tried recording to.
SiSoftware Sandra

Computer
Model : System manufacturer System Product Name
Workgroup : WORKGROUP
Host Name : Awesome-O
User : Big Crouton

Processor
Model : Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Speed : 2.8GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 8 threads sharing

Computer
Mainboard : Asus P6T DELUXE V2
BIOS : American Megatrends Inc. 0302 02/26/2009
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3GB DDR3

Chipset
Model : ASUS X58 I/O Hub
Front Side Bus Speed : 2x 2.41GHz (4.82GHz)

Chipset
Model : Intel Core CPU Generic Non-Core Registers
Front Side Bus Speed : 2x 2.41GHz (4.82GHz)
Total Memory : 6GB DDR3
Memory Bus Speed : 2x 536MHz (1GHz)

Memory Module(s)
Memory Module : OCZ OCZ3X1333LV2G 2GB DIMM DDR3 PC3-10700U DDR3-1334 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3X1333LV2G 2GB DIMM DDR3 PC3-10700U DDR3-1334 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3X1333LV2G 2GB DIMM DDR3 PC3-10700U DDR3-1334 (7-7-7-16 4-26-8-4)

Video System
Video Adapter : ATI Radeon HD 4500 Series (40 SM4.1 600MHz, 512MB DDR3 2x750MHz, PCIe 2.00 x16)

Graphics Processor
Adapter : ATI Radeon HD 4500 Series (40SP 600MHz, 512MB 300MHz)

Storage Devices
WDC WD3200AAKS-00L9A0 (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 298GB (C:)
ST3500418AS (500.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 466GB (S:)
WDC WD10EADS-00L5B1 (1TB, SATA300, 3.5", NCQ, 32MB Cache) : 932GB (D:)
ATAPI DVD C DH52C2P (ATA33, DVD+-R, CD-RW, 2MB Cache) : 8GB (E:)

Logical Storage Devices
Personal (C:) : 298GB (NTFS) @ WDC WD3200AAKS-00L9A0 (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Hard Disk (S:) : 466GB (NTFS) @ ST3500418AS (500.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Big Fella (D:) : 932GB (NTFS) @ WDC WD10EADS-00L5B1 (1TB, SATA300, 3.5", NCQ, 32MB Cache)
STAR_TREK_BEST_OF_TNG_VOL_2 (E:) : 8GB (UDF) @ ATAPI DVD C DH52C2P (ATA33, DVD+-R, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : ASUS LPC Interface Controller
LPC Legacy Controller 1 : T0 A5-13h
Audio Device : ASUS HD Audio Controller
Audio Device : Diamond Multimedia Systems RV730XT Audio device [Radeon HD 4670]
Disk Controller : ASUS 4 port SATA IDE Controller
Disk Controller : ASUS 2 port SATA IDE Controller
Disk Controller : ASUS 6121 SATA2 Controller
USB Controller 1 : ASUS USB UHCI Controller #4
USB Controller 2 : ASUS USB UHCI Controller #5
USB Controller 3 : ASUS USB UHCI Controller #6
USB Controller 4 : ASUS USB EHCI Controller #2
USB Controller 5 : ASUS USB UHCI Controller #1
USB Controller 6 : ASUS USB UHCI Controller #2
USB Controller 7 : ASUS USB UHCI Controller #3
USB Controller 8 : ASUS USB EHCI Controller #1
FireWire/1394 Controller 1 : VIA VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
FireWire/1394 Controller 2 : ASUS VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller (Ethernet, 100Mbps)
Network Adapter : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller #2

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7100
Platform Compliance : x86

Windows Experience Index
Current System : 4.8

how do i fix dea error 9073 on pro tools 9
I'm using a lot of samples and all of my buffers r on da highest levels
but i still run into da problem & sacred 2 defrag my hard drive don't want 2 lose important info.
someone please let me know at [email protected]??????

[korkman]

Originally Posted by Big Crouton

"DAE can't get audio from the drives fast enough" (or something to that effect) I've been running into this error while recordings 12 tracks of drums across various sessions.
Storage Devices
WDC WD3200AAKS-00L9A0 (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 298GB (C:)
ST3500418AS (500.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 466GB (S:)
WDC WD10EADS-00L5B1 (1TB, SATA300, 3.5", NCQ, 32MB Cache) : 932GB (D:)

Hello -

I had a very similar problem recently. My quite new flashy PC bought from somebody selling audio pc:s would not even play back seven quite ordinary mono audio files. I got the same error message, and I said to myself, well my hard drives are NOT slow or corrupted, they are new and shiny.

Yes, but. The Western Digital hard drives your Sandra report lists are manyof them Green. That means that although some vendors (perhaps mistakenly) sell them as 7200 bpm, they are in fact more like 5400, and they are not fast enough to run audio in pro tools 9. My PC vendor did not know this, and I don't think he actually believed me when I stated this as fact - learned from this very forum - but I did get new hard drives, which I have installed. Which is great: I swapped to two 1T hard drives thatreally ARE 7200, and THAT specific problem simply went away. I can run the same sessions without any 9073 or similar error messages now.

The simplest thing to do is probably to get an external hard drive that you know for sure is 7200. If your session runs better trhough usb or f/w than on your internal drive - that was how it was for me - then it is logical to conclude that the internal drive in fact does have a problem, however new and shiny it may be.

best,

Petter