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#1
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Suggestion - Avid's site problems have cost me
Hello,
We've upgraded 6 PT systems to the yearly licensing oddness and I'm feeling slightly ripped off due to Avid's site purchasing problems. It's not a huge deal for us but I suspect there will be a bit of complaining as more folks figure it out. I therefore have a suggestion for Avid. Details - We all have to jump on before the end of 2015 or it costs us more. With the extraordinarily large number of licensing problems on Avid's purchasing site I made the decision to do it substantially earlier than the end of 2015 because I don't trust the process and fully expect Avid's site to have major issues late in December from the crush of renewals. Our licenses are now renewed for a year and expire a year from now. Not the end of 2016, but a year from when I renewed them. This is to be expected, it's a yearly renewal. However I don't trust the site (and indeed my first three PTHD licenses did not go through immediately) and since these are production machines we need them to always work. So I felt the need to renew early and my penalty for being responsible is I've lost 1.5 months of licensing cost. Not a huge deal but then what happens next year? I sincerely doubt I can wait until the day of renewal, Avid's site has shown that a statistically significant number of licenses do not function when renewed. That means each year I lose at minimum a few weeks of licensing money. Suggestion - Too late this year due to the logistics of changing it, but for next year Avid should encourage folks to renew early and have the expiration be a year from the current license. Otherwise everyone will wait until the last minute and there will be problems, and if folks are responsible and renew early they're penalized. Sincerely, Hugh |
#2
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Re: Suggestion - Avid's site problems have cost me
+1
Yes of course it should be a year from when the current license expire.(Like Waves) I'm in the same position, Don't trust that I will get notified so also plan to update early. You always get punished for updating early, Should be the other way around. I still haven't got my PT plan (bonus plugins) for one of my accounts after 2 months, and I have a support case going, so to trust Avid's license database, don't think so. With Avid, it's a constant fear for the next disaster to appear. Jesper
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Mac Pro 7,1 16-core, 96 GB, OS X.15.4, HDX 1, HD i/o 8x8x8 + HD i/o 16 digital + Metric Halo ULN 8 3D + RME Fireface 800 http://vicc.se/studio-alpha/ http://jesperelen.com |
#3
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Re: Suggestion - Avid's site problems have cost me
My 10-11 HDn license is walid from 16 January 2015. When I upgraded it to PT HDn 12 last month, AVID took without mercy or thank you 1/4 of my money. Is this legal?
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MBP early 2011. Apple MacPro 5.1 12Core ”Westmere”. DeckLink HD Extreme 3D+. OS X10.10.5 PTN|10-11. PTN|HD|10-11-12. 16 x 16 HD I/O - 16 x 16 192 I/O Lots of gear. http://www.mmvstudios.com |
#4
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Re: Suggestion - Avid's site problems have cost me
Can't be.
Jesper
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Mac Pro 7,1 16-core, 96 GB, OS X.15.4, HDX 1, HD i/o 8x8x8 + HD i/o 16 digital + Metric Halo ULN 8 3D + RME Fireface 800 http://vicc.se/studio-alpha/ http://jesperelen.com |
#5
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Re: Suggestion - Avid's site problems have cost me
BUMP
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15" Mid 2014 Retina MacBook Pro i7 2.2ghz 16gb Ram 256 Flash Pro Tools 12.6 11R EQP-WA, WA76, Daking Mic Pre One |
#7
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Re: Suggestion - Avid's site problems have cost me
Firstly, I do not understand, why my subscription of 16 January 2015 covering in 12 month all the updates of Pro Tools HD, left me outside update to Pro Tools 12?
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MBP early 2011. Apple MacPro 5.1 12Core ”Westmere”. DeckLink HD Extreme 3D+. OS X10.10.5 PTN|10-11. PTN|HD|10-11-12. 16 x 16 HD I/O - 16 x 16 192 I/O Lots of gear. http://www.mmvstudios.com |
#8
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Re: Suggestion - Avid's site problems have cost me
There is no such thing as a HD subscription.
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#9
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Re: Suggestion - Avid's site problems have cost me
No 12 month of updates of Pro Tools ?
__________________
MBP early 2011. Apple MacPro 5.1 12Core ”Westmere”. DeckLink HD Extreme 3D+. OS X10.10.5 PTN|10-11. PTN|HD|10-11-12. 16 x 16 HD I/O - 16 x 16 192 I/O Lots of gear. http://www.mmvstudios.com |
#10
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Re: Suggestion - Avid's site problems have cost me
The point is that if I have a plan expiring for instance december 31 2015 and I renew the plan in November it should extend to a year after the current plan expire and not a year from when I pay. So should be december 31 2016 and not november 2016. Everything else must be illegal.
Jesper
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Mac Pro 7,1 16-core, 96 GB, OS X.15.4, HDX 1, HD i/o 8x8x8 + HD i/o 16 digital + Metric Halo ULN 8 3D + RME Fireface 800 http://vicc.se/studio-alpha/ http://jesperelen.com |
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