PT and loading plugins - Urgent help please

[jayrivers]

Anyone know why the plugins from the HD disk that came with Protools (6.9) won't load when I open Protools? I am totally confounded.

[NAWAR]

few things may cause that ...
make sure they did install "Programs and features" .
your Ilok key drivers is all installed and present in the device manager.

now if you're talking about the included plugins, i think they will be on a separate file all together, not part of protools installation file. apart from the new creative collection "i think" that installs automatically with the free Digidesign included plugins "not sure it's on 6.9 but if it is you need to repair the installation by re-running".

also check that the common files folder under program files that has digidesign, has the plugins folder listing them also.

hope that gives you a starting point.