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#21
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Re: PT Ultimate 2023.6 HD Driver Removed
Great. Thank you. I want to install 2023.12, but don't want to deal with any HD Driver issues.
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Scott Gatteño |
#22
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Re: PT Ultimate 2023.6 HD Driver Removed
Hey all!
We've still not reproduced this issue from our test grid of qualified machines and operating systems. https://avidtech.my.salesforce-sites...rating-Systems If you are experiencing issues with the 23.6 through 23.12 HD Drivers on one of these machines, please open a case so we can gather more information, attempt a repro, and get it resolved for you. You can subscribe to the issue on our Technical Alerts Page, 3rd one down. We also have notifications of this posted on a few other pages as well. https://avidtech.my.salesforce-sites...ts-and-Updates As a reminder, the work done on the HD Driver that has caused issues was to improve initial memory allocation for the driver on Apple Silicon. There is currently no feature differentiation between 23.3 and the current release. As it stands, those of you experiencing an issue will want to stay on 23.3. Thanks as always all! Mark
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Mark Corbin Avid Sr Principal Product Manager Professional Audio Systems For immediate assistance: Pro Tools & Eucon Surfaces - +1 888-456-3444 Venue Support - +1 978-275-2557 Find out how to create, manage, and edit cases online now HERE It's fast, easy, and effective! |
#23
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Re: PT Ultimate 2023.6 HD Driver Removed
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Is there any risk to updating to HD Driver 2023.12 and then downgrading to 2023.3? The HDX card firmware updates are contained within the Pro Tools app, not the HD Driver, correct?
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Scott Gatteño |
#24
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Re: PT Ultimate 2023.6 HD Driver Removed
Quote:
It's ANY macOS on a MacPro 5,1 that HD Driver 2023.6, 9 and 12 give the -6001 error on PT launch. I know my macPro 5,1 running Monterey 12.7.2 isn't "supported" but something was broken in .6+.
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offthewallproductions Mac Pro 5,1 3.46 Ghz 12 core, Open Core 0.9.8, Radeon RX580 GPU, GC-TITAN RIDGE TB3 PCIe card, M.2 NVMe SSD boot drive on PCIe card, 48GB RAM, macOS 12.7.4 Pro Tools Ultimate 2024.3.1/HD Driver 2023.3 HDX, UA Octo PCIe card in external TB3 chassis, MTRX Studio I/O, C|24 control surface. Genelec 1031AP/7070A 5.1 monitoring. |
#25
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Re: PT Ultimate 2023.6 HD Driver Removed
If you're still experiencing the -6001 error, have you tried uninstalling the Pro Tools Audio Bridge? Does doing so resolve the error?
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Dean |
#26
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Re: PT Ultimate 2023.6 HD Driver Removed
Quote:
Avid contacted me a couple of days ago and did a remote session, took a bunch of logs and said they are looking into trying to get this fixed.
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offthewallproductions Mac Pro 5,1 3.46 Ghz 12 core, Open Core 0.9.8, Radeon RX580 GPU, GC-TITAN RIDGE TB3 PCIe card, M.2 NVMe SSD boot drive on PCIe card, 48GB RAM, macOS 12.7.4 Pro Tools Ultimate 2024.3.1/HD Driver 2023.3 HDX, UA Octo PCIe card in external TB3 chassis, MTRX Studio I/O, C|24 control surface. Genelec 1031AP/7070A 5.1 monitoring. |
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