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  #1  
Old 09-06-2020, 04:19 PM
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DetroitT DetroitT is offline
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Join Date: Dec 2000
Location: Detroit, Mi, USA
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Default AvidPlay, Stuck Won't Distribute! Solved

3 Singles.
1 released
The other two are stuck with 1st singles date name, will not distribute.
Reset in software does not reset / reload what I need.

2 Singles unable to release help please.
t

Reason for Editing: Solved Reinstall App. Reboot. Now responding

Last edited by DetroitT; 09-08-2020 at 04:24 PM. Reason: Solved. Can be removed.
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  #2  
Old 07-29-2021, 12:07 PM
dash dash is offline
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Join Date: Jul 2021
Location: Boise
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Default Re: AvidPlay, Stuck Won't Distribute!

Yes I'm having crazy issues with Avidplay at the moment can;t release anything and Avid has no customer service for it!
WHere are you Avid support team ???
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  #3  
Old 07-29-2021, 01:03 PM
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DigiTechSupt DigiTechSupt is offline
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Default Re: AvidPlay, Stuck Won't Distribute!

Hi,

You can create a support case on this at https://avid.secure.force.com/Suppor...onCaseCreation
Under AUDIO > Music Distribution

Thanks,
-Tope
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  #4  
Old 07-29-2021, 04:22 PM
dash dash is offline
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Location: Boise
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Default Re: AvidPlay, Stuck Won't Distribute!

Thanks I wish it would be easier to find this link
I was not able to find it using your website
And I also wish I wasn;t asked a serial number or ID for a product that doesn't have one ...
Your tech support is ridiculously hard to contact

Last time I bought a ticket to get support but here I don't see why I should pay when Avidplay is obviously bugging like crazy!
Too much administrative hurdle make it easy for your customers
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