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#1
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Dont Use PCI card mounted NVMe drives w/HDX
Hi fellow HDX users,
After quite a bit of trouble shooting Ive discovered that HDX/ and current PT software does not like sharing a PCI bus with PCI mounted NVMe drives in expansion chassis. I was getting constant -9171 errors if I tried saving on the fly, like Ive done for decades. After tons of trouble shooting, I contacted Sonnet Tech, and they confirmed that its a known issue that they informed Avid about. The offered solution was moving the PCI drive card to another chassis and TB4 port, or go with one of those small, unpowered dongle enclosures and a fresh port. going to try a few options next week. So if you too have drives like this in an expansion chassis, and getting odd errors, this would be the first place id check. Best, Sean my rig specs: Mac studio M1 / Monterey 64 GB ram PT 2022.12 HDX UAD Octo Sonnet Tech Echo III 3x HD16 ---------- Samsung 980pro 2 TB Samsung 980pro 2 TB Samsung 980pro 1 TB Sonnet M.2 4x4 PCIe 3.0 Card for up to Four M.2 NVMe SSDs - Silent Edition
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Best, Sean Sean McDonald Red Medicine Recording LLC Sofa King Music Services http://www.seanmcdonald.com Last edited by Guy McDude; 04-23-2023 at 12:08 AM. |
#2
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Re: Dont Use PCI card mounted NVMe drives w/HDX
This is a problem with a chassis only. Your global concern is incorrect as the subject. You might want to narrow that scope down.
Works just fine in a Mac Pro 5,1 or a 7,1. Plenty of people have been using them for years.
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Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface Pro • S1 x 2, Fire Max11 x 2, Dock, iPad Air5 • Mac Mini 14,12, 12 core, macOS 13.6.6 • RAM 32GB, SSD 4TB, GPU 19 core • QNAP TVS-872XT 148TB TB3 |
#3
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Re: Dont Use PCI card mounted NVMe drives w/HDX
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I mentioned sonnet tech and expansion chassis and NVMe drives. My apologies, If that was not clear enough. I will edit my post.
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Best, Sean Sean McDonald Red Medicine Recording LLC Sofa King Music Services http://www.seanmcdonald.com |
#4
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Re: Dont Use PCI card mounted NVMe drives w/HDX
Could it be Sonnet M.2 4x4 related?
I have a Sonnet Echo III with an OWC 4m2 and a Highpoint SSD7505 Hardware RAID card in the same chassis as an HDX card. I am not getting any -9171 errors.
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James Richmond https://www.jamesrichmond.com 2019 Mac Pro, 2022 Mac Studio Ultra Avid S6, HDX2, MTRX II, MTRX, DAD AX64, AX32, Focusrite Rednet PCIER, Trinnov MC8 Pro. Studio: https://www.voltperoctave.com | Music: https://www.euclideancircuits.com Latest Article: Auto-Bounce for Logic Pro Affiliate Links: Auto-Bounce by Tom Salta Dreamhost Web Hosting |
#5
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Re: Dont Use PCI card mounted NVMe drives w/HDX
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I tried the Startech card as well, and got the same errors. Are you writing your sessions to the raid setup, or is that just a backup? What size drives are you using? Thanks for the info
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Best, Sean Sean McDonald Red Medicine Recording LLC Sofa King Music Services http://www.seanmcdonald.com |
#6
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Re: Dont Use PCI card mounted NVMe drives w/HDX
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I am using 4x2TB in RAID 1+0. The OWC card has 4x 2TB drives a JBOD, my samples, VI, orchestral libraries. The drives are Samsung 980 Pro in the RAID card and 970 Evo in the OWC card.
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James Richmond https://www.jamesrichmond.com 2019 Mac Pro, 2022 Mac Studio Ultra Avid S6, HDX2, MTRX II, MTRX, DAD AX64, AX32, Focusrite Rednet PCIER, Trinnov MC8 Pro. Studio: https://www.voltperoctave.com | Music: https://www.euclideancircuits.com Latest Article: Auto-Bounce for Logic Pro Affiliate Links: Auto-Bounce by Tom Salta Dreamhost Web Hosting |
#7
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Re: Dont Use PCI card mounted NVMe drives w/HDX
I've just installed a WD_BLACK 4TB SN850X NVMe with a
OWC Accelsior 1M2 M.2 SSD to PCIe 4.0 Adapter Card to my Sonnet Echo Express III along side an HDX card and cannot get a session running on it. I immediately get an AAE 2 error. |
#8
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Re: Dont Use PCI card mounted NVMe drives w/HDX
Can confirm I went through this troubleshoot when I bought my HDX rack-mount chassis.
My solution was to put nvme drives into an external OWC 4M2 thunderbolt chassis and run them both on different thunderbolt busses, haven't had an issue since.
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Pro Tools 2024.3.0|Perpetual • MTRX Studio • HDX1 • Sync-X • S3 • Dock • Mac Mini 2018 - 3.2GHz i7 6-core macOS 13.6 • RAM 64GB DDR4 GPU AMD 6900XT 16GB • Monitor LG 32UL950-W |
#9
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Re: Dont Use PCI card mounted NVMe drives w/HDX
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Agreed, once I put the PCI / NVMe card in a different expansion chassis, all of the errors/ issues went away. Very disappointing that Avid was told this by Sonnet, but that info was never shared with users.
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Best, Sean Sean McDonald Red Medicine Recording LLC Sofa King Music Services http://www.seanmcdonald.com |
#10
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Re: Dont Use PCI card mounted NVMe drives w/HDX
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I went with another Sonnet product, their Break Away GPU box, its work well. If you have just the one drive, this might be your best fix. https://www.amazon.com/gp/product/B0...1?ie=UTF8&th=1 best of luck,
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Best, Sean Sean McDonald Red Medicine Recording LLC Sofa King Music Services http://www.seanmcdonald.com |
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