|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
MTRX Studio Mac Pro Not in Synch on Dante Network
I've been running a MTRX studio for a few months now with my 2013 Mac Pro with no issues. I've upgraded to a new 2019 Mac Pro and I cannot get it to synch over the Dante network. It is always in "listening" mode and the synch light is in red. The MTRX is green and is the Master. I've tried everything. Different ports, adaptors, static IPs, DHCP, plugging into my ethernet switch, taking it out of the switch and plugging directly into my Airport Express...nothing works. The only difference between the computers (besides being different computers) is the new Mac Pro is on Catalina and the 2013 computer is not. I have the latest software of DVS and Dante Controller. I honestly don't know if I have the latest firmware update for the MTRX because I don't see where you can see what version you are currently on. And I'm scared to update that because as of now my 2013 Mac is working perfectly and is keeping me working but if I do something to mess that up then I'll have two rigs not working and I can't afford to do that. I've seen all kinds of things on different links about the 10G ethernet port is weird with Dante and you have to use an adaptor. I tried that (with two different adaptors) and it didn't work. I just cannot get the Mac Pro to be the slave to the MTRX and I've tried everything.
|
#2
|
|||
|
|||
Re: MTRX Studio Mac Pro Not in Synch on Dante Network
Quote:
https://www.amazon.co.uk/gp/product/...?ie=UTF8&psc=1
__________________
Dave Marsden UK |
#3
|
|||
|
|||
Re: MTRX Studio Mac Pro Not in Synch on Dante Network
I appreciate the response but I think it’s a deeper network issue. Some settings on the Mac. That has to be it unless there is something with Catalina. Is there anyone else out there with Dante and a new Mac Pro? Can anyone at Avid chime in on this?
|
#4
|
|||
|
|||
Re: MTRX Studio Mac Pro Not in Synch on Dante Network
Quote:
I've tried to give you a method for approaching this problem in the other thread. I reiterate- randomly changing settings in the hope that things will magically fix is the wrong approach.
__________________
James Richmond https://www.jamesrichmond.com 2019 Mac Pro, 2022 Mac Studio Ultra Avid S6, HDX2, MTRX II, MTRX, DAD AX64, AX32, Focusrite Rednet PCIER, Trinnov MC8 Pro. Studio: https://www.voltperoctave.com | Music: https://www.euclideancircuits.com Latest Article: Auto-Bounce for Logic Pro Affiliate Links: Auto-Bounce by Tom Salta Dreamhost Web Hosting |
#5
|
|||
|
|||
Re: MTRX Studio Mac Pro Not in Synch on Dante Network
Quote:
It’s working fine here too. 7.1 Mac Pro/MTRX Studio/DVS/Focusrite Rednet PCIe card. I didn’t have to do much on the Mac/Catalina side of things except for setting the Mac to a manual (static) IP address. The fiddly bit was configuring the network switch to be Dante network friendly but there’s good advice for this on the Audinate, Yamaha and Focusrite websites.
__________________
Dave Marsden UK |
#6
|
|||
|
|||
Re: MTRX Studio Mac Pro Not in Synch on Dante Network
Quote:
|
#7
|
|||
|
|||
Re: MTRX Studio Mac Pro Not in Synch on Dante Network
Quote:
The OP's issues stemmed from that. It has now been years and fixed to a degree but, for instance, Apple had to make a fix in their operating system If you aren't on a recent one, you won't have the fix.(and then Dante software had to be corrected in a different version.)
__________________
Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface Pro • S1 x 2, Fire Max11 x 2, Dock, iPad Air5 • Mac Mini 14,12, 12 core, macOS 13.6.6 • RAM 32GB, SSD 4TB, GPU 19 core • QNAP TVS-872XT 148TB TB3 |
#8
|
|||
|
|||
Re: MTRX Studio Mac Pro Not in Synch on Dante Network
Quote:
__________________
https://lukehoward.com/ |
#9
|
|||
|
|||
Re: MTRX Studio Mac Pro Not in Synch on Dante Network
Exact same issue. Was ion a 2013 trash can. All worked well. Switched to a cheese grater and DVS stuck in “listening”. Audi are says “try another adapter” did that. Doesn’t fix the issue so far. Far as I’ve gotten in 2 days. Lol.
|
#10
|
|||
|
|||
Re: MTRX Studio Mac Pro Not in Synch on Dante Network
Quote:
Catalina 10.15.7 DVS 4.1.2 Controller 4.6.0.8 S6 on en0 En1 goes out to a unmanaged 8 port switch Connects to web and Mtrx I tried putting Mtrx in its own TB3 to Ethernet adapter. Didn’t change anything. I would have upgraded to a later OS but my s6 is stuck in 2020.11.1.10 Just getting this room back online since it went dark in March 2020. Waiting on my rep to get me back into support. |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
MTRX Studio DADman-Network Connection Error | pablovius | Pro Tools | MTRX & MTRX Studio | 39 | 07-03-2021 10:50 PM |
MTRX-> HDX or MTRX->Dante | ArmyofLight | Pro Tools | MTRX & MTRX Studio | 34 | 04-08-2021 04:51 PM |
MTRX Studio and DANTE virtual sound card | alvarodeiscar | Pro Tools | MTRX & MTRX Studio | 12 | 10-12-2020 01:57 PM |
Avid MTRX with Dante SRC Question | apasco | Pro Tools | MTRX & MTRX Studio | 3 | 01-15-2020 06:24 PM |
MTRX Dante latency stuck at 1ms | LukeHoward | Pro Tools | MTRX & MTRX Studio | 1 | 02-19-2018 11:13 PM |