Update manager not showing available updates

[Courtlaw]

I am running Pro Tools 12.4 vanilla and I want to update the software to 12.5 however the Avid Update manager says my software version is up to date at 12.4

I updated the Program Manager itself without a problem but it still says 12.4 is the latest software version available.

Not sure if it is relevant but I am subscribed to the Pro Tools 1 yr monthly subscription and my subscriptions is up to date, paid and valid.

Anyone have a solution to this problem?

Thanks!

[Darryl Ramm]

Originally Posted by Courtlaw

Anyone have a solution to this problem?

Yes!

As posted on DUC oh probably a hundred times or more now. Uninstall the Application Manager.

[Lemoncel]

Originally Posted by Darryl Ramm

Yes!

As posted on DUC oh probably a hundred times or more now. Uninstall the Application Manager.

This is the correct solution. Update manager never showed the correct current version when I used it - deleted it, problem solved.

[Courtlaw]

I didn't realize you could download updates directly from the Avid website. My bad.

With that said, why delete the Application Manager? It still works well for notificaitons and updating Avid plugins. Please advise

[Darryl Ramm]

Deleting the Application manager does help improve stability for some folks. It's periodic reaching out over the Internet etc. is enough to break things for some people. It is such a badly implemented p.o.s. it should be removed. Same for the cloud collaboration software....