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  #1  
Old 06-03-2021, 10:06 AM
edstep edstep is offline
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Join Date: Jun 2021
Location: Källarekroken 16
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Default Uninstall PT 2021.3.1...how?

I mistakenly clicked on "deny access" to files on external devices when opening 2021.3.1 and since then I cannot start a new project, or pretty much anything. I just get this error message: "Could not create a new document because You do not have appropriate access privileges (1) while creating "ProTools" while creating "Untitled". "
I have tried to re-install but the request never comes up again, which means I have no access. I am assuming I have to delete/uninstall ALL PT files and do a clean re-install. Anybody have a solution to this problem?

Best regards,

Edstep
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  #2  
Old 06-03-2021, 11:51 AM
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albee1952 albee1952 is offline
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Default Re: Uninstall PT 2021.3.1...how?

#1-could you give LESS info? Seriously, we know absolutely nothing about your setup. Computer? Interface? What drive are you recording to?
#2-If you're running a Mac, can you restore privileges on that drive?
#3-re. uninstalling Pro Tools, I don't know that it will help, but it can't hurt, but make sure you also remove prefs and database files so you really get a fresh start
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  #3  
Old 06-04-2021, 04:46 AM
edstep edstep is offline
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Default Re: Uninstall PT 2021.3.1...how?

Sorry bout that. Late 2013 iMac 27”, 3.4 GHz quad-core, i5, 32 mb ram, recording to an external drive. But just getting started with 2021.3.1, trial period. Anyway, it resolved itself somehow, everything seems to be working now.
Thanks for your quick response.

Best regards,

edstep
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