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  #1  
Old 10-13-2016, 04:22 PM
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Default Pt 12.6 won't work at all?

sooooo I updated pro tools 12.5.1 to pro tools 12.6.1.xx(whatever the latest is:) and now every time I try to start pro tools I get the ilok activation message . as far as I can tell my license is activated on my ilok. Pro tools won't start. any ideas??





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  #2  
Old 10-13-2016, 04:34 PM
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Default Re: Pt 12.6.1 won't work at all????

Are you on a current active annual plan or monthly subscription?
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  #3  
Old 10-13-2016, 04:46 PM
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Default Re: Pt 12.6.1 won't work at all????

Double check your iLok account. 12.6 needs new auths.
http://avid.force.com/pkb/articles/D...oads#licensing
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  #4  
Old 10-13-2016, 05:15 PM
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Default Re: Pt 12.6.1 won't work at all????

I am on an active annual license. Does new authhoraizations cost.?
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  #5  
Old 10-13-2016, 05:38 PM
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Default Re: Pt 12.6.1 won't work at all????

I'd go to your Avid account, check that your still under active support (which it sounds as though you should be) then go to your iLok account and there will be a new PT12/11/10 ilok auth waiting for you. No cost.

Transfer the new ilok auth to your iLok2, it will ask you to surrender your older PT auth which is AOK. Complete the iLok bizzo and you should be good to go.
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  #6  
Old 10-13-2016, 06:14 PM
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Default Re: Pt 12.6.1 won't work at all????

Thanks a lot. I will do that:)
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  #7  
Old 10-13-2016, 06:18 PM
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Default Re: Pt 12.6.1 won't work at all????

Quote:
Originally Posted by rdpar View Post
Thanks a lot. I will do that:)
do not forget, like some other poor soul did .. to move your license to your iLok after you do the Surrender Mumbo Jumbo ..
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  #8  
Old 10-13-2016, 06:37 PM
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Default Re: Pt 12.6.1 won't work at all????

Lol yeah
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  #9  
Old 10-14-2016, 08:51 AM
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Default Re: Pt 12.6 won't work at all?

got it thanks.
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  #10  
Old 10-14-2016, 11:01 AM
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Default Re: Pt 12.6.1 won't work at all????

Quote:
Originally Posted by rdpar View Post
I am on an active annual license. Does new authhoraizations cost.?
You need to be on an active plan to use 12.6 and/or upgrade from 12.5 to 12.6 thats why I asked
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