Error occurred while trying to load the controller

03-16-2020, 11:07 AM

Bob Katz

Member

Join Date: Dec 2005

Location: Orlando, FL

Posts: 47

Error occurred while trying to load the controller

"Error occurred while trying to load the controller personality "Eucon"

This is a new installation on Windows of Pro Tools HD. I'm just getting it started. It's Windows 8.1 Pro. Sorry, I really need to upgrade to Win 10. Hopefully that's not the problem.

Eucon is 20.1.0.50 and I uninstalled and reinstalled it. I have an S1 and a tablet attached and the Eucon software sees the controllers and they are up in the right hand side of the Eucon setup screen. I upgraded the firmware in the S1 as well.

Pro Tools is a new installation of Pro Tools Ultimate 2019.12.0. The error occurs after checking Enable Eucon in Setup/Peripherals/Ethernet Controllers.

Last edited by Bob Katz; 03-16-2020 at 07:10 PM.

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