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Showing results 1 to 15 of 15
Search took 0.01 seconds. Search: Posts Made By: mrhurless
Forum: Pro Tools 11 06-21-2013, 05:41 PM
Replies: 232
Views: 55,188
Posted By mrhurless
Re: ilok License Manager & HD11 Upgrade confusion

Hi Everyone,

The best route to resolution on this topic (surrender issues with iLok License Manager) is to submit a ticket directly with PACE. After working through some of these cases today,...
Forum: Pro Tools 11 06-21-2013, 04:42 PM
Replies: 25
Views: 9,464
Posted By mrhurless
Re: Pro tools 11 ilok prob

From the Avid store information:

Need help activating Pro Tools 11? Our support team is here to help! Call 650-731-6100 and choose Option 3. US Weekend Support on 6/22 & 6/23 only. Open 8am – 5pm...
Forum: Pro Tools 11 06-21-2013, 03:55 PM
Replies: 232
Views: 55,188
Posted By mrhurless
Re: ilok License Manager & HD11 Upgrade confusion

vanhaze2000--I sent you a PM. Please reply and we'll work on this.
Forum: Pro Tools 11 06-21-2013, 03:48 PM
Replies: 232
Views: 55,188
Posted By mrhurless
Re: ilok License Manager & HD11 Upgrade confusion

Audiofarm, I sent you a PM. Please reply and we'll see what we can do.
Forum: Pro Tools 11 06-21-2013, 02:58 PM
Replies: 232
Views: 55,188
Posted By mrhurless
Re: ilok License Manager & HD11 Upgrade confusion

abomeerza and fuentedeloro, I have sent you PMs. Please reply and we'll see what we can do. Thanks!
Forum: Pro Tools 11 06-21-2013, 02:24 PM
Replies: 232
Views: 55,188
Posted By mrhurless
Re: ilok License Manager & HD11 Upgrade confusion

I wouldn't be telling the truth if I gave you a number here. Once we have sent PACE accounts, some seem to be fixed quickly, others have taken longer--there are a lot of factors that can play in to...
Forum: Pro Tools 11 06-21-2013, 02:18 PM
Replies: 232
Views: 55,188
Posted By mrhurless
Re: ilok License Manager & HD11 Upgrade confusion

Thanks for providing me with information everyone. I've escalated this and these accounts are being investigated to see what the issue is. Thank you for your patience as we work through this.
Forum: Pro Tools 11 06-21-2013, 02:05 PM
Replies: 232
Views: 55,188
Posted By mrhurless
Re: ilok License Manager & HD11 Upgrade confusion

Kim--sent you a PM. Reply and we'll go from there.
Forum: Pro Tools 11 06-21-2013, 01:54 PM
Replies: 232
Views: 55,188
Posted By mrhurless
Re: ilok License Manager & HD11 Upgrade confusion

You too jolimont--I sent you a PM. Please reply and we'll take it from there.
Forum: Pro Tools 11 06-21-2013, 01:52 PM
Replies: 232
Views: 55,188
Posted By mrhurless
Re: ilok License Manager & HD11 Upgrade confusion

Thanks Meads!

Gugge--I've sent you a private message as well. Please reply and we'll go from there.
Forum: Pro Tools 11 06-21-2013, 01:39 PM
Replies: 232
Views: 55,188
Posted By mrhurless
Re: ilok License Manager & HD11 Upgrade confusion

Meads and ef3000 I have sent you private messages as well. Please reply and we'll see what we can do.
Forum: Pro Tools 11 06-21-2013, 01:19 PM
Replies: 232
Views: 55,188
Posted By mrhurless
Re: ilok License Manager & HD11 Upgrade confusion

sonnyblack2000 and Tops3b, I sent you private messages. Please reply and we'll go from there.
Forum: Pro Tools 11 06-21-2013, 12:51 PM
Replies: 232
Views: 55,188
Posted By mrhurless
Re: ilok License Manager & HD11 Upgrade confusion

Ron, I sent you a private message. Reply and we'll go from there.
Forum: Pro Tools 11 06-21-2013, 12:18 PM
Replies: 232
Views: 55,188
Posted By mrhurless
Re: ilok Licenxe Manager & HD11 Upgrade confusion

If you only have one ilok connected, try right-clicking and choose sync/repair. See if that changes the behavior and see if you can then surrender. Also, rebooting the system and logging back in...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 12-12-2003, 01:56 PM
Replies: 16
Views: 3,043
Posted By mrhurless
Re: OT:Professional Opinions Needed

If you look in a picture of any analog recording studio in the last 20 years you'll see the pair of white coned Yamaha NS-10 monitors. These speakers suck...nothing below 100Hz, but why pros love...
Showing results 1 to 15 of 15

 
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