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Showing results 1 to 8 of 8
Search took 0.02 seconds. Search: Posts Made By: jeffro
Forum: Licensing & Accounts 05-05-2022, 12:16 PM
Replies: 27
Views: 6,448
Posted By jeffro
Re: GrooveCell and SynthCell licenses not deposited yet

We have complete our deposit processing for GrooveCell and SynthCell licenses.

If you have a current plan or subscription but don't have the licenses in your iLok account yet, please Create A Case...
Forum: Licensing & Accounts 05-04-2022, 09:48 AM
Replies: 27
Views: 6,448
Posted By jeffro
Re: GrooveCell and SynthCell licenses not deposited yet

I updated your case so please check your email...
Forum: Licensing & Accounts 05-03-2022, 10:00 PM
Replies: 27
Views: 6,448
Posted By jeffro
Re: GrooveCell and SynthCell Licenses Missing

Couldn't find your account using your DUC Email or User Name. Can you please Create A Case under Account Support at avid.com/learn-and-support/contact-audio-and-music-support...
Forum: Licensing & Accounts 04-29-2022, 08:39 AM
Replies: 27
Views: 6,448
Posted By jeffro
Re: GrooveCell and SynthCell licenses not deposited yet

Installers are in my.avid.com/products (https://my.avid.com/products) > Pro Tools Studio > VIEW... (or Avid Link)

Your iLok account shows licenses were deposited 2022-04-27 20:19.
Forum: Licensing & Accounts 04-27-2022, 08:02 PM
Replies: 27
Views: 6,448
Posted By jeffro
Re: GrooveCell and SynthCell Licenses Missing

Sorry for the wait... this is explained in avid.secure.force.com/pkb/articles/FAQ/Pro-Tools-Tiers (https://avid.secure.force.com/pkb/articles/FAQ/Pro-Tools-Tiers)
How are GrooveCell and SynthCell...
Forum: Licensing & Accounts 04-27-2022, 12:50 PM
Replies: 27
Views: 6,448
Posted By jeffro
Re: GrooveCell and SynthCell licenses not deposited yet

They are separate licenses listed in iLM.
Forum: Licensing & Accounts 04-27-2022, 10:35 AM
Replies: 27
Views: 6,448
Posted By jeffro
Re: GrooveCell and SynthCell licenses

[merged threads]

Sorry for the wait... this is explained in avid.secure.force.com/pkb/articles/FAQ/Pro-Tools-Tiers (https://avid.secure.force.com/pkb/articles/FAQ/Pro-Tools-Tiers) How are...
Forum: Licensing & Accounts 04-26-2022, 04:18 PM
Replies: 27
Views: 6,448
Posted By jeffro
Re: Trying to activate GrooveCell and SynthCell

Sorry for the wait... this is explained in avid.secure.force.com/pkb/articles/FAQ/Pro-Tools-Tiers (https://avid.secure.force.com/pkb/articles/FAQ/Pro-Tools-Tiers)

How are GrooveCell and SynthCell...
Showing results 1 to 8 of 8

 
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