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Search took 0.01 seconds. Search: Posts Made By: protoolsuserman

Forum: Licensing & Accounts

12-01-2021, 02:16 PM

Replies: 17

Transfer of ownership - Please Help support!

Views: 2,782

Posted By protoolsuserman

Re: Transfer of ownership - Please Help support!

Hey Jeffro, thank you for your reply!

Have activated it but still have no access to the support portal. It wants a machine i.d.?

I e-mailed you earlier, can I e-mail you the support code...

Forum: Licensing & Accounts

12-01-2021, 01:24 PM

Replies: 17

Transfer of ownership - Please Help support!

Views: 2,782

Posted By protoolsuserman

Re: Transfer of ownership - Please Help support!

Will it take a few hours to hear back?

Many thanks

Forum: Licensing & Accounts

12-01-2021, 12:19 PM

Replies: 17

Transfer of ownership - Please Help support!

Views: 2,782

Posted By protoolsuserman

Re: Transfer of ownership - Please Help support!

Thank you.

Hopefully can get this sorted.

Forum: Licensing & Accounts

12-01-2021, 12:07 PM

Replies: 17

Transfer of ownership - Please Help support!

Views: 2,782

Posted By protoolsuserman

Re: Transfer of ownership - Please Help support!

Thank you,

Do you think avid support will answer me without a case number?

I was unable to get one because no access to the support portal.

Many thanks

Forum: Licensing & Accounts

12-01-2021, 11:58 AM

Replies: 17

Transfer of ownership - Please Help support!

Views: 2,782

Posted By protoolsuserman

Re: Transfer of ownership - Please Help support!

You have to be kidding me?

I just paid £72 for a support code????

Please someone help me

Forum: Licensing & Accounts

12-01-2021, 11:33 AM

Replies: 17

Transfer of ownership - Please Help support!

Views: 2,782

Posted By protoolsuserman

Transfer of ownership - Please Help support!

Hi, I purchased an avid support code from the avid store.

I am trying to access the support portal to transfer my hd9 license to someone else but its very conveniently not allowing me to do so.
...

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