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Posts Made By:
EddieJones
Forum:
Avid S1, S3, Dock and Control App
Yesterday, 10:10 AM
Replies:
3
All my S1 OLEDs died
Views:
137
Posted By
EddieJones
Re: All my S1 OLEDs died
The switch is a soft switch so pulling the power plug is best in this situation. But I have never heard of this before. You should only need to pull the plug from the S1 for 5 seconds. The power...
Forum:
Avid S4/S6
Yesterday, 10:07 AM
Replies:
17
Qualified S6 Internal Ethernet Switches
Views:
453
Posted By
EddieJones
Re: Qualified S6 Internal Ethernet Switches
Yes, that spec looks fine.
Forum:
Avid S4/S6
Yesterday, 10:04 AM
Replies:
1
How to clear blue outline around all tracks
Views:
140
Posted By
EddieJones
Re: How to clear blue outline around all tracks
This is a hang over from 25 years ago and HUI. The blue border means that a track is on a Control Surface and visible. The problem is every track is on S6. We are looking at a way to turn it off for...
Forum:
Avid S4/S6
04-26-2024, 11:01 AM
Replies:
17
Qualified S6 Internal Ethernet Switches
Views:
453
Posted By
EddieJones
Re: Qualified S6 Internal Ethernet Switches
For reference: If the warning icon comes up on the WS page on the Master Module and all three graphs go red but with no errors or overloads. This means that the MTM didn't get good data from...
Forum:
Avid S4/S6
04-26-2024, 08:06 AM
Replies:
17
Qualified S6 Internal Ethernet Switches
Views:
453
Posted By
EddieJones
Re: Qualified S6 Internal Ethernet Switches
Whats the case number?
Forum:
Avid S4/S6
04-26-2024, 08:05 AM
Replies:
17
Qualified S6 Internal Ethernet Switches
Views:
453
Posted By
EddieJones
Re: Qualified S6 Internal Ethernet Switches
Same session?
Forum:
Avid S4/S6
04-26-2024, 08:03 AM
Replies:
17
Qualified S6 Internal Ethernet Switches
Views:
453
Posted By
EddieJones
Re: Qualified S6 Internal Ethernet Switches
Another thing to do if it happens again is grab a quick video of it. highlight the workstation block on the MTM WS page and switch to the graphs below and show me what they look like.
Forum:
Avid S4/S6
04-26-2024, 07:42 AM
Replies:
17
Qualified S6 Internal Ethernet Switches
Views:
453
Posted By
EddieJones
Re: Qualified S6 Internal Ethernet Switches
That indicator comes from data sent by the OS. So it's unlikely the MTM. Something on the Mac/PC is having an issue. Did CS ever ask for logs(that would indicate what this was)? Next time it happens...
Forum:
Avid S1, S3, Dock and Control App
04-24-2024, 11:38 AM
Replies:
6
S1/ Eucon feature?
Views:
478
Posted By
EddieJones
Re: S1/ Eucon feature?
Open Windows on WS from DAW click......try setting that to your surface
Forum:
Avid S1, S3, Dock and Control App
04-24-2024, 09:44 AM
Replies:
7
DADman, Control app, talkback engaging
Views:
404
Posted By
EddieJones
Re: DADman, Control app, talkback engaging
Good find, I'll check it out
Forum:
Artist Series
04-24-2024, 09:33 AM
Replies:
20
EUControl not working as Makie or HUI with Studio One?
Views:
6,900
Posted By
EddieJones
Re: EUControl not working as Makie or HUI with Studio One?
Logic is Native EUCON, you dont need to do the Mackie Control
Forum:
Avid S1, S3, Dock and Control App
04-23-2024, 11:01 AM
Replies:
7
DADman, Control app, talkback engaging
Views:
404
Posted By
EddieJones
Re: DADman, Control app, talkback engaging
We can't reproduce in our QA Studio, so I asked others to look for you(Jeff)
Forum:
Avid S1, S3, Dock and Control App
04-23-2024, 10:43 AM
Replies:
17
Avid Dock Encoders - Some Not Working
Views:
617
Posted By
EddieJones
Re: Avid Dock Encoders - Some Not Working
Open a case with Avid and then let me know the case number. Is this both sides or just one set of 4 knobs?
Forum:
Avid S1, S3, Dock and Control App
04-23-2024, 10:35 AM
Replies:
17
Avid Dock Encoders - Some Not Working
Views:
617
Posted By
EddieJones
Re: Avid Dock Encoders - Some Not Working
It sounds like the actual knobs might have failed unfortunately.
Forum:
Avid S1, S3, Dock and Control App
04-23-2024, 10:02 AM
Replies:
17
Avid Dock Encoders - Some Not Working
Views:
617
Posted By
EddieJones
Re: Avid Dock Encoders - Some Not Working
Do the knobs work OK if you put something like Avid Channel strip on them? Trying to see if its the physical knobs or a software problem.
Forum:
Avid S1, S3, Dock and Control App
04-23-2024, 09:41 AM
Replies:
6
Artist control's soft knobs with the control app.
Views:
473
Posted By
EddieJones
Re: Artist control's soft knobs with the control app.
I'm the Product Manager of Control Surfaces and designer of Avid Control so yes, I know they won't work like this. Avid Control came out long after Artist Control and essentially replaced it.
Forum:
Avid S1, S3, Dock and Control App
04-23-2024, 08:14 AM
Replies:
6
Artist control's soft knobs with the control app.
Views:
473
Posted By
EddieJones
Re: Artist control's soft knobs with the control app.
Try this setting "Open windows on Ws when knobs assigned from a DAW click" Try Avid Control and Channel knobs This is the pref that sends the plugin etc to the correct place.
Forum:
Avid S1, S3, Dock and Control App
04-22-2024, 05:12 PM
Replies:
7
DADman, Control app, talkback engaging
Views:
404
Posted By
EddieJones
Re: DADman, Control app, talkback engaging
So you are saying just restarting the control app causes talkback to turn on? Or do you need to restart DADMan too?
Forum:
Avid S4/S6
04-22-2024, 02:59 PM
Replies:
17
Factory Reset S6 Modules other than the Master
Views:
953
Posted By
EddieJones
Re: Factory Reset S6 Modules other than the Master
Our QA guy thinks the same, hardware. Look inside the Ethernet connector see if any pins are bent....otherwise you'll have to RMA it.
Forum:
Avid S1, S3, Dock and Control App
04-22-2024, 02:52 PM
Replies:
17
Avid Dock Encoders - Some Not Working
Views:
617
Posted By
EddieJones
Re: Avid Dock Encoders - Some Not Working
You can delete a map here or just remove all the pages in the editor
macOS Go > (Option key) Library > Preferences > Avid > Consoles > KnobMaps
Windows...
Forum:
Avid S4/S6
04-22-2024, 02:48 PM
Replies:
17
Factory Reset S6 Modules other than the Master
Views:
953
Posted By
EddieJones
Re: Factory Reset S6 Modules other than the Master
The graphic on the MTM Surface page is just that. You can move the knob and process how you want, the system doesn't care. If you are 100% sure that the cable to the internal network switch is OK (IE...
Forum:
Avid S4/S6
04-22-2024, 02:29 PM
Replies:
17
Factory Reset S6 Modules other than the Master
Views:
953
Posted By
EddieJones
Re: Factory Reset S6 Modules other than the Master
Do the network leds on the connector light up?
Forum:
Avid S4/S6
04-22-2024, 02:26 PM
Replies:
17
Factory Reset S6 Modules other than the Master
Views:
953
Posted By
EddieJones
Re: Factory Reset S6 Modules other than the Master
Its the network/IP address thats the issue. If you are 100% on the connection and its still not getting the correct address, it could be a hardware issue
Forum:
Avid S4/S6
04-22-2024, 02:12 PM
Replies:
17
Factory Reset S6 Modules other than the Master
Views:
953
Posted By
EddieJones
Re: Factory Reset S6 Modules other than the Master
As Jeff says its not getting an IP address. Make sure to power cycle the module after connecting the ethernet cable.
Forum:
Avid S1, S3, Dock and Control App
04-22-2024, 09:26 AM
Replies:
6
S1/ Eucon feature?
Views:
478
Posted By
EddieJones
Re: S1/ Eucon feature?
yes, you should be able to do this, can you post your General EuControl Settings window?
Showing results 1 to 25 of 500
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