Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support
Avid Home Page

Go Back   Avid Pro Audio Community > Search Forums
Reload this Page Search Results
Register FAQ Today's Posts Search

Page 1 of 16 1 2311 Last »
Showing results 1 to 25 of 399
Search took 1.05 seconds. Search: Posts Made By: cvicente22
Forum: Pro Tools Yesterday, 01:10 PM
Replies: 7
Views: 124
Posted By cvicente22
Re: Reinstalling Protools Express

Hi apencer45,

I don't think Pro Tools express 10.3.4 will work on a Windows 11 machine since it's no longer compatible with new Windows OS. The last OS where it is fully supported was Windows 7...
Forum: Pro Tools Yesterday, 11:03 AM
Replies: 4
Views: 184
Posted By cvicente22
Re: ADC Reporting - What’s Changed in 2024.3.1

Hi Greg M,

I created case 04794450 and submitted it to our tech support team.
Forum: Pro Tools Yesterday, 10:15 AM
Replies: 6
Views: 429
Posted By cvicente22
Re: Legacy

Hi Eoin2000,

I sent you a private message regarding your installer request.
Forum: Pro Tools Yesterday, 09:37 AM
Replies: 10
Views: 525
Posted By cvicente22
Re: Force Quit Just Began

Thanks basslik!

Hi frankb3 - Can you let me know if basslik's suggestion will work?
Forum: Licensing & Accounts Yesterday, 08:33 AM
Replies: 19
Views: 3,284
Posted By cvicente22
Re: Pro Tools Studio: Current "Perpetual" policy... Penalty or not?

Hi Gandlz,

Redemption codes don't expire unless the product has been discontinue. 5 years is quite a long time, but we (Marianna and Tope) will surely help in case you encounter any issue.
Forum: Pro Tools Yesterday, 06:17 AM
Replies: 5
Views: 321
Posted By cvicente22
Re: Save Session Copy crash - files with no Unique ID

You're welcome Will! Just let me know if there's anything else I can help.
Forum: Pro Tools 04-25-2024, 09:27 AM
Replies: 5
Views: 321
Posted By cvicente22
Re: Save Session Copy crash - files with no Unique ID

Hi Will,

I will make a follow up on your case 04789463.
Forum: Technical Alerts 04-25-2024, 07:32 AM
Replies: 0
Views: 366
Posted By cvicente22
New Sonic Drop - Yesterday's Relic

Hi Folks,

We just released a new Sonic Drop called Yesterday's Relic which is now available in Avid Link for download.

This should be available to customers who got an active subscription...
Forum: Pro Tools 04-25-2024, 06:59 AM
Replies: 8
Views: 989
Posted By cvicente22
Re: 2024.3 Crashing

Pro Tools 2024.3 is not compatible with Big Sur, actually even 2023.12.1.

https://avidtech.my.salesforce-sites.com/pkb/articles/en_US/compatibility/Pro-Tools-Operating-System-Compatibility-Chart
...
Forum: Licensing & Accounts 04-24-2024, 09:09 AM
Replies: 5
Views: 401
Posted By cvicente22
Re: Subscription Renewal Issue

Hi Paul - I happen checked your account and your license is already updated. Can you try and launch Pro Tools using your paid license?
Forum: Pro Tools 04-24-2024, 09:02 AM
Replies: 8
Views: 989
Posted By cvicente22
Re: 2024.3 Crashing

Hi GT Werner - Can you share what operating system are you using and if you somehow installed the latest 2024.3.1?
Forum: Pro Tools 04-24-2024, 07:51 AM
Replies: 10
Views: 525
Posted By cvicente22
Re: Force Quit Just Began

Hi frankb3,

Feel free to let me know if you encounter the same issue and we'll have our tech support check on this as well.
Forum: Pro Tools 04-24-2024, 07:38 AM
Replies: 7
Views: 536
Posted By cvicente22
Re: PT Ultimate 2024.3.1

Hi Mark - I made a follow up on your case. We apologize about the delay.
Forum: Pro Tools 04-23-2024, 01:18 PM
Replies: 28
Views: 1,480
Posted By cvicente22
Re: Pro tools studio I/O limits

You're welcome Axeman_uk!
Forum: Pro Tools 04-23-2024, 09:25 AM
Replies: 6
Views: 522
Posted By cvicente22
Re: Plugins don't work in Pro Tools 2024.3.1 (Mac, Sonoma 14.3.1)

Hi Pangolino,

The plugins that you're referring to were supposed to work based on the article that we have as well. For this issue I created case 04792587. Our tech support team will reach out to...
Forum: Pro Tools 04-23-2024, 07:53 AM
Replies: 28
Views: 1,480
Posted By cvicente22
Re: Pro tools studio I/O limits

Hi Axeman_uk,

Your system id has been updated. We apologize about the inconvenience on this.
Forum: Pro Tools 04-23-2024, 07:39 AM
Replies: 9
Views: 248
Posted By cvicente22
Re: iLok Activation, Red-Tape, Nuisance-Madness Continues...

Hi Lee,

I created case 04792495 for this issue. I'll connect with you via case.

We really apologize about the inconvenience.
Forum: Pro Tools 04-23-2024, 07:26 AM
Replies: 10
Views: 1,311
Posted By cvicente22
Re: Could not complete your request because magic ID does not match.

Hi Tobi,

Before I can submit a case, May I ask what version of Pro Tools are you using as well as your operating system?
Forum: Pro Tools 04-23-2024, 07:05 AM
Replies: 9
Views: 248
Posted By cvicente22
Re: iLok Activation, Red-Tape, Nuisance-Madness Continues...

Hi musiclee - Can you DM me your iLok user id that your having issue with together with the version of Pro Tools that you're using?
Forum: Pro Tools 04-23-2024, 06:39 AM
Replies: 28
Views: 1,480
Posted By cvicente22
Re: Pro tools studio I/O limits

Hi Axeman_uk,

We apologize about the inconvenience. I checked your case and it was affected by an existing bug (DTIQA-2423). I will make a follow up on this as well.
Forum: Pro Tools 04-23-2024, 06:15 AM
Replies: 7
Views: 536
Posted By cvicente22
Re: PT Ultimate 2024.3.1

Hi Mark - I created case 04792433 and forwarded it to our tech support team.
Forum: Pro Tools 04-22-2024, 02:06 PM
Replies: 7
Views: 536
Posted By cvicente22
Re: PT Ultimate 2024.3.1

Hi mhender,

May I ask what operating system are you using and if you have any audio interface with it?
Forum: Windows 04-19-2024, 09:15 AM
Replies: 14
Views: 714
Posted By cvicente22
Re: Pro Tools Studio suddenly won't start up

Hi gcaspe,

Can you try to deleting prefs?
Forum: Licensing & Accounts 04-19-2024, 06:47 AM
Replies: 3
Views: 483
Posted By cvicente22
Re: Pro Tools Studio Perpetual EDU Update Plan

Hi Michael,

That's a relief. You EDU verification should be good for the next 9 months. After that you will need to re-verify if you wish to avail an EDU discount.
Forum: Pro Tools 04-19-2024, 06:40 AM
Replies: 191
Views: 16,806
Posted By cvicente22
Re: Upcoming Price Adjustments

Hi mrscratchhook,

If in case you need more info with regards to the upcoming price adjustment, you may check this article:
...
Showing results 1 to 25 of 399
Page 1 of 16 1 2311 Last »

 
Forum Jump

All times are GMT -7. The time now is 01:56 PM.

Contact Us - Home Pond - Archive - Privacy Statement - Terms of Service - Top

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com