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Posts Made By:
Christian.Focusrite
Forum:
Pro Tools 11
12-22-2015, 10:33 AM
Replies:
14
Are plugin parameters saved in project?
Views:
7,152
Posted By
Christian.Focusrite
Re: Are plugin parameters saved in project?
Hi Everyone.
Since my last post on the subject we have been able to reproduce this issue, and have found that this is only happening on some Pro Tools systems (when a session is closed and...
Forum:
Third Party Interfaces
12-03-2015, 05:21 PM
Replies:
2
Focusrite Saffire PRO 40 freezing up computer
Views:
5,284
Posted By
Christian.Focusrite
Re: Focusrite Saffire PRO 40 freezing up computer
Hi JayJayStevens,
We can run some further test if you would like. Just PM me
Forum:
General Discussion
12-03-2015, 05:17 PM
Replies:
12
Focusrite giveaway!
Views:
6,817
Posted By
Christian.Focusrite
Re: Focusrite giveaway!
Good Luck Everyone!
Forum:
Pro Tools HDX & HD Native Systems (Mac)
10-13-2015, 09:41 AM
Replies:
4
HD Native or Rednet 2
Views:
4,425
Posted By
Christian.Focusrite
Re: HD Native or Rednet 2
Hi Dantesjuice,
As Brandonx1 mentioned, there's a 32 i/o limitation when using 3rd party interfaces with PT, but you can use a RedNet 5 to bridge between the Dante Network and your card based PT...
Forum:
AAX Plug-ins
10-09-2015, 08:53 AM
Replies:
7
Free Softube Plugins for NEW Focusrite HW customers
Views:
5,346
Posted By
Christian.Focusrite
Re: Free Softube Plugins for NEW Focusrite HW customers
Hi Everyone,
As Mesaone mentioned the Softube time and tone bundle are only open to customers who purchased their interface new on or after September 1st 2015. Besides saturation the bundle comes...
Forum:
Getting Started
09-11-2015, 05:10 PM
Replies:
20
Focusrite with Pro Tools
Views:
13,649
Posted By
Christian.Focusrite
Re: Focusrite with Pro Tools
Hi knothardly,
You should of received a prompt while installing the beta that said that a previous version of the driver has been detected, and it would of asked you if you would like to remove...
Forum:
Pro Tools | Intro Discussion
09-11-2015, 04:42 PM
Replies:
5
Focusrite Scarlett interface not working
Views:
12,483
Posted By
Christian.Focusrite
Re: Focusrite Scarlett interface not working
Hi Michaelray1284,
Try the Focusrite ASIO driver, if you're still having this "Also, its only giving me the option for 44.1 or 48k" that means you need to set the sample rate in WDM first if you...
Forum:
Third Party Interfaces
09-03-2015, 02:19 PM
Replies:
2
Saffire Pro 26 or Clarett 2Pre?
Views:
6,718
Posted By
Christian.Focusrite
Re: Saffire Pro 26 or Clarett 2Pre?
Hello Brian,
The Clarett 2Pre has superior audio specifications, and latency performance.
Also:
- The Clarett not only has a new mic pre design, but you can also use AIR mode which models...
Forum:
Getting Started
09-02-2015, 03:36 PM
Replies:
20
Focusrite with Pro Tools
Views:
13,649
Posted By
Christian.Focusrite
Re: Focusrite with Pro Tools
Hi Knothardly,
If you would like some assistance with this, we can have your dump files looked at to see what might be causing this issue. Just PM me.
Forum:
Getting Started
09-01-2015, 05:18 PM
Replies:
20
Focusrite with Pro Tools
Views:
13,649
Posted By
Christian.Focusrite
Re: Focusrite with Pro Tools
The main thing to consider when using a PC is that WDM takes priority over the driver thus is the reason why you have to match sample rates in your windows sound preferences. You can also disable the...
Forum:
Third Party Interfaces
08-21-2015, 09:39 AM
Replies:
36
Focusrite announces Clarett Interface range
Views:
28,642
Posted By
Christian.Focusrite
Re: Focusrite announces Clarett Interface range
Hi Cutlerbri,
Thanks for your interest in the Clarett line, and here's the info you requested:
Clarett 2Pre 499.99
Clarett 4Pre 699.99
Clarett 8Pre 999.99
Forum:
Third Party Interfaces
08-21-2015, 09:32 AM
Replies:
83
Focusrite Scarlett Interfaces - New MixControl and Driver Betas July 2014
Views:
66,855
Posted By
Christian.Focusrite
Re: Focusrite Scarlett Interfaces - New MixControl and Driver Betas July 2014
Hi PilotGav,
Sorry to hear you have been experiencing issues with your interface for so long. Have you opened a case with us yet? We have released two new beta drivers within the past 2 months,...
Forum:
Pro Tools 12
08-05-2015, 04:02 PM
Replies:
1
PT 12 crashing when trying to crate new proj in 24/48 24/96
Views:
2,144
Posted By
Christian.Focusrite
Re: PT 12 crashing when trying to crate new proj in 24/48 24/96
Hi NannerBeats,
If you are using the Scarlett as your windows sound device, try setting your windows sound preferences to the same sample rate first.
- Right click on the speaker icon in the...
Forum:
Third Party Interfaces
07-17-2015, 09:59 AM
Replies:
83
Focusrite Scarlett Interfaces - New MixControl and Driver Betas July 2014
Views:
66,855
Posted By
Christian.Focusrite
Re: Focusrite Scarlett Interfaces - New MixControl and Driver Betas July 2014
Hi John,
The new Scarlett MixControl beta 1.9b10 installs driver 3.2.1, this driver will not allow you to use any other sample rate in your DAW other than the one that has been defaulted in...
Forum:
Third Party Interfaces
07-10-2015, 10:09 AM
Replies:
11
Focusrite Mix Control and Sample Rate Changing
Views:
37,513
Posted By
Christian.Focusrite
Re: Focusrite Mix Control and Sample Rate Changing
Hi John,
I'll just copy and paste my answer from the other post:
Hi Everyone,
I'm going to go ahead post this again for anyone wanting to know how switch between sessions with different...
Forum:
Third Party Interfaces
07-10-2015, 09:11 AM
Replies:
83
Focusrite Scarlett Interfaces - New MixControl and Driver Betas July 2014
Views:
66,855
Posted By
Christian.Focusrite
Re: Focusrite Scarlett Interfaces - New MixControl and Driver Betas July 2014
Hi Everyone,
I'm going to go ahead post this again for anyone wanting to know how switch between sessions with different sample rates without closing PT:
The Sample Rate needs to be changed in...
Forum:
Windows
06-26-2015, 10:29 AM
Replies:
6
Problem detected with audio clock. Check your clock source and sample rate.
Views:
6,102
Posted By
Christian.Focusrite
Re: Problem detected with audio clock. Check your clock source and sample rate.
Hello teleguy2,
As Benoni mentioned "Is the Focusrite Scarlett set as your main audio interface for your computer as well" If this is true, your windows sound preferences also need to have...
Forum:
Pro Tools 11
06-26-2015, 10:22 AM
Replies:
14
Are plugin parameters saved in project?
Views:
7,152
Posted By
Christian.Focusrite
Re: Are plugin parameters saved in project?
Hi Tomás,
I couldn't reproduce this on my system with PT 11. This could be system related and may need more in depth one on one trouble shooting. Please contact us directly so we can follow with...
Forum:
Third Party Interfaces
06-19-2015, 10:22 AM
Replies:
1
Focusrite 18i20
Views:
3,130
Posted By
Christian.Focusrite
Re: Focusrite 18i20
Hi jkeefauver,
I see you you mentioned the beta driver. Did you by chance also install the beta version of MixControl. These both need to be installed in order for everything to work properly....
Forum:
Pro Tools HDX & HD Native Systems (Mac)
06-11-2015, 04:19 PM
Replies:
18
Anyone here using Rednet?
Views:
14,045
Posted By
Christian.Focusrite
Re: Anyone here using Rednet?
Hi Marty Martin,
Cat6a has a standard of 100 meters and if you needed to run for a longer distance you can use a network switch to act as a buffer. You can use multiple switches as hopping points...
Forum:
Third Party Interfaces
05-29-2015, 11:29 AM
Replies:
43
Focusrite Scarlet 18i20
Views:
23,738
Posted By
Christian.Focusrite
Hello Amack, To set the buffer size of the...
Hello Amack,
To set the buffer size of the Focusrite ASIO driver in samples please go to the Setup menu in Pro Tools, click on Hardware> Launch Setup App. There's a drop down menu to choose a...
Forum:
macOS
05-29-2015, 10:46 AM
Replies:
1
standalone interface
Views:
2,419
Posted By
Christian.Focusrite
Hello Shabbar, You can monitor directly from the...
Hello Shabbar, You can monitor directly from the 2i4 by turning the direct monitor knob to input. If you place it up halfway between input and playback, you'll hear both the inputs and your DAW...
Forum:
Pro Tools 12
05-29-2015, 10:29 AM
Replies:
32
Compatible Audio Interfaces for PT12
Views:
23,417
Posted By
Christian.Focusrite
Hello -=Guitarzan=-, Yes the Scarlett 2i2...
Hello -=Guitarzan=-,
Yes the Scarlett 2i2 is compatible with PT 12. We are always here to help if you need any assistance setting it up.
Forum:
Pro Tools 12
05-15-2015, 11:51 AM
Replies:
11
Focusrite 2i2 - I/O - Not Working
Views:
8,514
Posted By
Christian.Focusrite
Hi daniellennon, Be sure to reset the bus...
Hi daniellennon,
Be sure to reset the bus tab in your I/O too. Also be sure that you have the direct monitor switch to the off position on the Scarlett.
Forum:
Third Party Interfaces
05-15-2015, 11:40 AM
Replies:
11
pro tools 11 stops recording during 96khz sessions with focusrite scarlett 18i20
Views:
10,161
Posted By
Christian.Focusrite
Hi ilmetallo, Can you go to your device...
Hi ilmetallo,
Can you go to your device manger and click on the properties of the 18i20 and go the driver tab. Can you confirm what driver you are currently running? Also do get the same results...
Showing results 1 to 25 of 80
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