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Search: Posts Made By: iszlaijozsef
Forum: Licensing & Accounts 01-05-2023, 08:33 AM
Replies: 7
Views: 2,116
Posted By iszlaijozsef
Re: Cancelled card, account on hold, can't add new card

Still the same issue persists. Please re-enable a temporary license of one month as I really need Pro Tools to work. Thank you!!
Forum: Licensing & Accounts 11-21-2022, 12:04 AM
Replies: 7
Views: 2,116
Posted By iszlaijozsef
Re: Cancelled card, account on hold, can't add new card

Unfortunately the license is gone again and I really need access to work, this issue is causing some serious setbacks for me, please re-enable my license in iLok like you did before. Now I see that...
Forum: Licensing & Accounts 10-15-2022, 03:28 AM
Replies: 0
Views: 846
Posted By iszlaijozsef
Can't add new card , "please try again" prompt

I have a Pro Tools subscription that I've had on autopay but I canceled my previous card I cannot seem to add a new one. :(

I always get a prompt saying "There has been an error in processing...
Forum: Licensing & Accounts 10-15-2022, 03:23 AM
Replies: 7
Views: 2,116
Posted By iszlaijozsef
Re: Cancelled card, account on hold, can't add new card

Please help, I have this same exact issue and my subscription will be auto canceled in one day. How do you fix this?
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