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Search: Posts Made By: electroteque
Forum: macOS 07-25-2014, 10:46 PM
Replies: 4
Views: 2,761
Posted By electroteque
Re: Protools 11 Log Files Gigabytes in size

This is still a problem. I got a "database full" error which was related to the log files and protools closed while in operation.
Forum: Pro Tools 11 07-25-2014, 10:45 PM
Replies: 0
Views: 2,740
Posted By electroteque
A Couple of Protools 11 "bugs" handles processed with clip gain

I'm editing FX recordings, I have clip gain up on the atmos to edit with and then I reset it all. I am trying to use some audiosuite processing but the handles are processing with clip gain enabled...
Forum: macOS 07-10-2014, 01:45 AM
Replies: 4
Views: 2,761
Posted By electroteque
Re: Protools 11 Log Files Gigabytes in size

Hi im in sound post. Im just editing atm, no elastic audio. Trying to do some reduction debugging still.
Forum: macOS 07-05-2014, 10:32 PM
Replies: 4
Views: 2,761
Posted By electroteque
Protools 11 Log Files Gigabytes in size

Hi there I am experiencing an issue with Protools 11 where it is creating logs with huge file sizes. The logs are in binary format so not readable. Somehow there is some debug mode setting enabled...
Forum: Pro Tools 9 12-06-2013, 10:02 PM
Replies: 3
Views: 3,961
Posted By electroteque
Re: Sell Protools 9+10 Bundle

When I right click them it says "transfer"
Forum: Pro Tools 9 12-06-2013, 09:37 PM
Replies: 3
Views: 3,961
Posted By electroteque
Sell Protools 9+10 Bundle

Hi there, I bought Protools 9 boxed from a Protools 8 crossgrade years ago. I then upgraded to 10. I then purchased complete production toolkit. Both of these still show up in my ilok account.

I...
Forum: Pro Tools 11 07-04-2013, 06:51 AM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

Hi guys it's all soughted now. The refund came through early in the week then I triple checked I made the right choice in the cart this time, then the ilok surrender went smoothly.

Just remember...
Forum: Pro Tools 11 06-29-2013, 07:27 PM
Replies: 9
Views: 7,180
Posted By electroteque
Re: Artist Mix Not Working in PT11?

This gear has massive problems coming online and has been like that for years without correction. I've tried a few orders of process and thought it was all good but then it will go offline again even...
Forum: Pro Tools 11 06-29-2013, 01:27 AM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

I don't touch PT for music just sound post editing and mixing ! I run waves so it's no good yet but my Cedar plugin moved to AAX already. Pitch n time is a very useful tool and will not be moving to...
Forum: Pro Tools 11 06-28-2013, 11:53 PM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

No it's not urgent because not everything is AAX yet but offline bouncing of temp mixes with picture for clients would be a nice thing.

As in the support case I'm assuming you mean the email from...
Forum: Pro Tools 11 06-28-2013, 09:52 PM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

One thing they kinda got right is the control and mix although the eucon software is poorly maintained or they are slow at making updates where bugs still linger :)

I believe once they abandon...
Forum: Pro Tools 11 06-28-2013, 09:45 PM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

It's not Avid support handling the refund but arvato the third party or do they also have to speak to Avid :O

Hopefully they fix your shopping cart issue now i've alerted them to it.
Forum: Pro Tools 11 06-28-2013, 09:18 PM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

Remember arvato is the third party who runs the cart that avid pays them to run for them so they can wipe their hands clean of this crap.

They are in the background and you have to get through a...
Forum: Pro Tools 11 06-28-2013, 09:17 PM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

I just got a reply from arvato , I told them you are having issues and pointed them to this thread if they could be bothered. This is what I told them also

"Hi somebody else is complaining about...
Forum: Pro Tools 11 06-28-2013, 09:11 PM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

Monkeys could do a better job with all this. I am a Waves bundle user and once they moved away from Ilok the whole upgrading and licensing was a much simpler process, Waves is no fuss they are doing...
Forum: Pro Tools 11 06-28-2013, 09:09 PM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

They are an evil monster corporation who don't give a [bleep][bleep][bleep][bleep] about end users apart from profits ;)
Forum: Pro Tools 11 06-28-2013, 09:08 PM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

BTW this is the error I was getting which I eventually put two and two together and therefore why I am here

"one or more licenses to surrender cannot be found in your account"

Not very...
Forum: Pro Tools 11 06-28-2013, 09:01 PM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

Well here is a question if the cart people have refunded you, how the hell do you contact avid now, they are uncontactable or are they still dealing with it for you ?

I'll come back to it in a...
Forum: Pro Tools 11 06-28-2013, 08:58 PM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

Hi think he mentioned he already got his refund. Perhaps log out and log back in again might help ?

And yes waves isn't even on AAX yet and sadly serato pitch n time will not be going to AAX for...
Forum: Pro Tools 11 06-28-2013, 08:34 PM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

And funny thing local shops are starting to supply the upgrades, I should have just gone there as it's obviously got service ! but i want downloads not boxed versions sitting around taking up space,...
Forum: Pro Tools 11 06-28-2013, 08:31 PM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

This is down to bad integration with that dodgy ridiculous shopping cart so avid could save some money.

It is dumb that's why it cannot even lookup your details from your profile while logged in,...
Forum: Pro Tools 11 06-28-2013, 06:20 AM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

It's done thankyou very much. They really need to provide live support for orders I think such a cheap and nasty setup.
Forum: Pro Tools 11 06-28-2013, 06:13 AM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

OK so I filled out the form, I guess it's hard to tell people to beware because they would be coming here after the fact lol. It's a trap !

This is what I wrote to them

"Use the database or...
Forum: Pro Tools 11 06-28-2013, 06:01 AM
Replies: 35
Views: 9,563
Posted By electroteque
Re: PT9 / PT10 CPTK Surrender to PT11

Thankyou thats what I figured, I will just use photoshop as I do not have a printer. Who has printers these days lol ? If they seriously try to cause trouble I will do the paypal refund request ;)
...
Forum: Pro Tools 11 06-28-2013, 05:27 AM
Replies: 35
Views: 9,563
Posted By electroteque
PT9 / PT10 CPTK Surrender to PT11

Hi there, I'm guessing other people have been caught into this stupid trap when purchasing the upgrade. If you upgraded from PT9 to 10 and had CPTK2 with PT9 you were supposed to choose the PT9/PT10...
Showing results 1 to 25 of 41

 
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