|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
Error 9129 H/W Buffer Size
Hello,
I use Pro Tools almost daily at my college radio station. We have Pro Tools in two production studios and we never had had any problems with it, until a few weeks ago. We started getting the following error message any time we would record, playback, or bounce; “Audio processing is conflicting with other CPU tasks. If this occurs often, reducing the "H/W Buffer Size" in the Playback Engine Dialog may help prevent the problem. (-9129)” I tried reducing the buffer size one step, then I got a message saying that I needed to increase the buffer size. I have taken the following steps to try to fix the problem. 1. Installing SP 1 and 2. (These computers have never been hooked up to the internet) 2. Re-installing the driver for the processor (Suggested on the digidesign web page) 3. Deleting QuickTime (Suggested from a post on this web page) 4. I e-mailed digidesign (I have never tried getting tech support from them before, but I am not expecting quick or helpful information) Nothing worked. If any one has ANY ideas I would love to hear them. Thanks, Paul |
#2
|
||||
|
||||
Re: Error 9129 H/W Buffer Size
More info on your system would be very helpful, specifically your processor and chipset types, what types of drives you're using for recording and playback and any other relevant info.
You may also want to look at all the steps in the Win XP/ Pro Tools 6.x General Troubleshooting thread, as something there may help. |
#3
|
|||
|
|||
Re: Error 9129 H/W Buffer Size
Have exactly the same problem- and no solutions after almost 3 weeks.
A friend suggested adding more RAM. Basically doubling it in my case. Anyone out there think this is a good idea or more money down the drain? |
#4
|
|||
|
|||
Re: Error 9129 H/W Buffer Size
I've been receiving similar errors. -9092, -9093, etc. I just installed my mbox 2 and 7.4 and the first session I created which only contained four 16bit tracks and no plugins gave me multiple errors. Recording is impossible. I haven't hooked up my external hard drive yet because I want to make sure the system is stable first.
here is my system stats from sandra lite: <<< Computer Overview >>> -------------------------------------------------------------------------------- < System > Host Name: HUXTABLE User: CARSON Workgroup: MSHOME < Processor > Model: AMD Turion(tm) 64 X2 Mobile Technology TL-52 Speed: 1.61GHz Model Number: 2814 (estimated) Cores per Processor: 2 Unit(s) Threads per Core: 1 Unit(s) Type: Mobile, Low Power, Dual-Core Internal Data Cache: 64kB Synchronous, Write-Back, 2-way set, 64 byte line size L2 On-board Cache: 512kB ECC Synchronous, Write-Back, 16-way set, 64 byte line size < Mainboard > Bus(es): ISA PCI PCIe USB FireWire/1394 i2c/SMBus MP Support: 1 Processor(s) MP APIC: No System BIOS: Hewlett-Packard 255.255 System: Hewlett-Packard HP Pavilion dv6000 (RD167AV#ABA) Mainboard: Quanta 30B8 Total Memory: 1023MB DDR2-SDRAM < Chipset 1 > Model: Advanced Micro Devices (AMD) Athlon 64 / Opteron HyperTransport Technology Configuration Front Side Bus Speed: 2x 804MHz (1608MHz data rate) Total Memory: 1GB DDR2-SDRAM Memory Bus Speed: 2x 321MHz (642MHz data rate) < Video System > Monitor/Panel: Plug and Play Monitor Monitor/Panel: Default Monitor Monitor/Panel: Default Monitor Monitor/Panel: Default Monitor Adapter: NVIDIA GeForce Go 7200 < Physical Storage Devices > Hard Disk: ST98823AS (75GB) CD-ROM/DVD: HL-DT-ST RW/DVD GCC-4244N (CD 24X Rd, 24X Wr) (DVD 3X Rd) < Logical Storage Devices > Hard Disk (C:): 64GB (17GB, 27% Free Space) (NTFS) HP_RECOVERY (D:): 9.5GB (1.4GB, 14% Free Space) (FAT32) CD-ROM/DVD (E:): N/A < Peripherals > Serial/Parallel Port(s): 1 COM / 0 LPT USB Controller/Hub: Standard OpenHCD USB Host Controller USB Controller/Hub: Standard Enhanced PCI to USB Host Controller USB Controller/Hub: USB Root Hub USB Controller/Hub: USB Root Hub USB Controller/Hub: USB Composite Device USB Controller/Hub: Digidesign Mbox 2 Firmware Updater FireWire/1394 Controller/Hub: OHCI Compliant IEEE 1394 Host Controller Keyboard: Standard 101/102-Key or Microsoft Natural PS/ 2 Keyboard Keyboard: HID Keyboard Device Mouse: Synaptics PS/2 Port TouchPad Mouse: HID-compliant mouse Human Interface: HP Quick Launch Buttons Human Interface: HID-compliant device Human Interface: USB Human Interface Device < Communication Device(s) > Device: HDAUDIO Soft Data Fax Modem with SmartCP < Printers and Faxes > Model: Microsoft Office Document Image Writer Model: HP PSC 1500 series Model: HP PSC 1400 series < Power Management > Mains (AC) Line Status: On-Line Battery No 1: 100% < Operating System(s) > Windows System: Microsoft Windows XP/2002 Home 5.01.2600 (Service Pack 2) Platform Compliance: Win32 x86 < Network Services > Adapter: Broadcom 802.11b/g WLAN |
#5
|
|||
|
|||
Re: Error 9129 H/W Buffer Size
I got an Mbox2 in August of 2007. I installed it on my laptop (1.2ghz cpu, 1g ram) and I got this error every few seconds. I couldn't get anything done at all.
So I convinced my wife to let me get a new laptop JUST FOR PROTOOLS and I spent over $2000 on it, with 4gigs of RAM, a fast AMD Turion64x2 processor, and all the highest upgrades possible. I get the same errors. If I increase the buffer, I get the "decrease buffer" error instead. Can anyone please help me? |
#6
|
||||
|
||||
Re: Error 9129 H/W Buffer Size
Quote:
Known Issues Pro Tools does not support RAID technology. Please do not activate this feature on any Pro Tools recording drives. Laptops users may need to disable integrated wireless networking Computers with motherboards containing SiS (Silicon Integrated Systems) chipsets are not supported Computers with Intel Pentium III and older Intel processors are not supported Computers with AMD Turion, AMD Sempron, or Intel Celeron processors are not supported FireWire 800 drives are not supported for record and playback with Mbox 2 Pro systems USB drives are not recommended or supported for recording ATI Radeon™ Xpress 200 Series chipsets are not recommended for use with either AMD or Intel processors From this page: http://digidesign.com/index.cfm?lang...4&itemid=28424 |
#7
|
||||
|
||||
Re: Error 9129 H/W Buffer Size
With that said - you definitely need a qualified Firewire drive for recording and playback of your Pro Tools sessions. The internal drive is extremely unlikely to work.
Along with that, you may want to try all the steps in the Win XP/ Pro Tools 6.x/7.x General Troubleshooting thread, as some users have been able to work with Turion processors, even though they are known to be very problematic. |
#8
|
|||
|
|||
Re: Error 9129 H/W Buffer Size
i have an identical problem 9129 error. i had sorted the problem out but it reoccurred. it basically involved uninstalling avg if i wanted to use protools and it worked for a good while then recently the problem started again. i have a dell dimension 3000 w/celeron r cpu 2.66 ghz. with 1 gb of ram. i have pro tools le 6.7 with mbox 1.
i reiterate pro tools has worked consistently for long periods but the error has returned. is there a long term fix for it? in desperation i have uninstalled all non essential software and uninstalled then reinstalled pro tools 6.7 to no avail. what can i do? help |
#9
|
|||
|
|||
Re: Error 9129 H/W Buffer Size
I am having the same problem and following someones advice i doubled my ram twice- from 1gb to 4 but the problem goes on and drives me crazy!
|
#10
|
|||
|
|||
Re: Error 9129 H/W Buffer Size
Same problem here too. Just bought Mbox2 in hope to work with PT @home, cause it's our main tool in our school.
I use Win7 64bit, but as said, the problem appears with other OS's too. And even on Mac. I'm quite frustrated, I spent 300€ (about 440 US dollars) to this device, and what did I get? Pro Tools won't work and I can't even use my Mbox with any other softwares, like video&audio players.(Ok, I'm living in a hopes of this is going to change in near future, 'cause I have understood it's possible on WinXP and OS X, but not on Vista/7, right? So, is only solution for both problems just buy Mac? In student's budget 300€ is really really big amount of money, but what can I do.. Nothing, I registered the device in touch of PT Installation, so I can't even return my Mbox to dealer for getting my money back. And that really sucks. And I have heard PT is "standard" in music business.. |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Getting a lot of "-9129 reduce buffer size errors" | woodstiff | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 2 | 06-04-2007 10:56 AM |
LE 6.9.2 Playback Buffer size problem 9136 9129 | mark13 | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) | 8 | 05-07-2007 09:30 PM |
h/w buffer size conundrum (9093) (9129) | FatJon | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 1 | 03-03-2007 01:09 PM |
Mbox & H/W Buffer size; errors -9129 & -9092 | Mobberley | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 1 | 12-31-2004 02:33 PM |
-9129 H/W buffer size problem | atomicfuzz | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) | 1 | 02-11-2002 10:44 PM |