Delay Compensation bug in PT11 with AOS plug-ins (fixed in PT 11.2.1)

[doublehook]

Originally Posted by treason

Well it's nice to see that this thread is finally getting the attention it deserves from DUC members. Hopefully, AVID will follow suite.

This... and oh yeah... BUMP!

[6lovemusic]

Originally Posted by treason

Well it's nice to see that this thread is finally getting the attention it deserves from DUC members. Hopefully, AVID will follow suite.

This thread, to me, is the best example of several of the ADC related issues we have in PT11 with AAE. The clearly articulated VI issue that is dominant in this thread is one - however, the DUC is littered with "Compensation Issues" ranging from:

• VI Multi Outs over AUX inputs w/plug ADC bug (this thread)
  
• MIDI timing compensation of external synths (link http://duc.avid.com/showthread.php?t=351476)
  
• UAD Plugs using incorrect Buffer (requiring very long Compensation times - especially when cascading UAD plugs) (link http://duc.avid.com/showthread.php?t...t=compensation)
  
• HDX issues of mixing AAX-DSP & AAX-Native plugs on Aux and Master bus (link http://duc.avid.com/showthread.php?t...t=compensation)
  
• HDX SideChain issues (link http://duc.avid.com/showthread.php?t...t=compensation)

The common thread is stressing of the ADC Buffer or incorrect use of the ADC Buffer. In all cases, there are the possibility of timing misalignment if the buffer is stressed too much.

While the video bug has seen the majority of AVID's and the DUC's attention - this issue infects ALL of us - even those of us not working with video regularly.

I hope the continued attention this thread is generating finally lands with AVID - and we see their attention focussed on solving all of these Compensation issues.

Thanks for posting this. I do remember going through the Aux Input thread the but others I happen to miss.
What I find most interesting is that Mods have commented in all the other threads except for this one
Two separate people here have stated they have had conversations with Avid Reps basically saying this is not a priority for them. And some people here think that these people heard it wrong. If that's the case what conversation do you think took place? Like I said before the simple fact that there is no response from Avid regarding this, is basically telling the consumer that this is not a priority!
And why have mods commented on the other threads but not this one?

[roberts]

Originally Posted by mesaone

I find it hard to believe someone from Avid listened to a description of the issue and proclaimed it "unimportant".

Well if was important to them to fix - the thought they acknowledged the bug months ago and it's still not fixed would leave anyone to observe it's not an important bug (To Avid).
If they felt it was important someone would have chimed in and here and said they they working on a fix and would have it rectified asap.
and clearly they are not doing it - nor are they even working on fix for this.

[mesaone]

You know, there's a big difference between "they haven't fixed it yet" and "Avid said it's not important".

He claimed that they outright told him at NAMM that it's not important, which is something I am having trouble believing.

There's no way for you (or me) to know whether they are working on a fix, so it's not clear. All we know is that it's a bug, that they haven't announced anything, and that it hasn't been fixed yet. Remember when Mavericks compatibility for PT11 wasn't released yet (or even announced) and people were claiming it's not a priority, and that Avid wouldn't address it?

[Trailerman]

The bigger issue here is Avid's total refusal to share any information with their user-base. Even the Moderators have avoided this thread (along with the numerous other threads relating to delay compensation issues).

I get daily marketing emails from Avid about events, new products and crap I could care less about. In the mean time every post I've made about legitimate technical issues, along with the reports I've filed with their ideascale database, get comprehensively ignored.

I recently ditched Logic Pro and moved to Cubase/Nuendo for writing work, partly because Steinberg have a forum which is properly moderated, and enjoys genuine and honest input from developers (even if it's not always what users want to hear). Avid need to take a good look at their customer support systems, because this is appalling.

[Niilo Nuori]

Originally Posted by Trailerman

The bigger issue here is Avid's total refusal to share any information with their user-base. Even the Moderators have avoided this thread (along with the numerous other threads relating to delay compensation issues).

I get daily marketing emails from Avid about events, new products and crap I could care less about. In the mean time every post I've made about legitimate technical issues, along with the reports I've filed with their ideascale database, get comprehensively ignored.

I recently ditched Logic Pro and moved to Cubase/Nuendo for writing work, partly because Steinberg have a forum which is properly moderated, and enjoys genuine and honest input from developers (even if it's not always what users want to hear). Avid need to take a good look at their customer support systems, because this is appalling.

+1

[Trainwrecker]

Originally Posted by Intransit

How could anything be too deep in the code for the team that coded it to address it. lol

As the Months tick away, you tell me.

[toddsorensen]

+1

[Carl Sealove]

bump

[Hanswurstlsepp]

Originally Posted by Carl Sealove

bump

Hope this will be fixed before the PT version the new freeze feature will come out.
Please fix rudimentary bugs first before implementing new (buggy) features !