My first post here - Pro Tools 7.3.1 not working

[csrMark]

I loaded and hooked up my Mbox 2 Mini. I loaded the Pro
Tools as well. When I did that, my computer found the Mbox no problem.
However, when I open the Pro Tools software, I get an error. It says the
following:


"This software requires installation of the device driver TPkd and a reboot
before running. Please reboot or reinstall the software"



Anybody know where I can get this missing driver?

thanks

[TOM@METRO]

What version of Windows? Have you installed the latest Pace ilok drivers?

[rqstudio]

Is this what you are looking for?

"If you plan to use an Mbox 2, Mbox 2 Micro, Mbox 2 Mini, Digi 002, or 003 with Windows 7, please download the updated driver for your system (not required for Mbox 2 Pro or Eleven Rack)"

[Shan]

Originally Posted by csrMark

"This software requires installation of the device driver TPkd and a reboot
before running. Please reboot or reinstall the software"

This request is for the iLok driver. PT 7.3.1 was a good stable release.

Shane

[csrMark]

Originally Posted by Shan

This request is for the iLok driver. PT 7.3.1 was a good stable release.

Shane

Okay here's where I'm at.

I"m using Windows XP Home.

I downloaded the iLok driver at the site indicated above.

I went to open PT and I get a box appear on the screen

PRO TOOLS DETECTED A DRIVER INSTALL ERROR. PRO TOOLS WILL CONTINUE TO LAUNCH BUT MAY BE SLOW TO BEGIN RECORDING

OK CANCEL




I clicked OK and PT proceeded to load. I then get a second box pop up that says the following:

UNABLE TO LOCATE DIGIDESIGN HARDWARE. MAKE SURE YOUR HARDWARE IS DETECTED AND TURNED ON. CLICK OKAY WHEN HARDWARE IS C0NNECTED

OK CANCEL .


I checked and my computer is showing M Box2 Mini as connected.

[Shan]

Thought I'd bump this to see if you're up and running.

Shane

[eggoboi18]

I'd suggest a uninstall then a re-install. It seems your hardware drivers haven't installed properly.