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Reload this Page "Session Setup" window is cut off in Pro Tools Intro [PT-296402]
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Old 10-03-2022, 06:18 PM
lego lego is offline
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Default "Session Setup" window is cut off in Pro Tools Intro [PT-296402]
Session Setup window is not opening in full, any ideas?
Windows 10
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File Type: png Intro Session Setip.png (11.2 KB, 0 views)
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Old 10-04-2022, 11:28 AM
lego lego is offline
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Default Re: Intro "Session Setup" window
Same problem on my friend's computer. Does it work for anyone?
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Old 10-04-2022, 11:59 AM
lego lego is offline
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Default Re: Intro "Session Setup" window
I opened the session in Studio 22,9 (where the Session Setup window works as expected) and saved with the window opened, but it was still only partially visible after opening the session in Intro.
Could someone, please, confirm that it is broken for them, too? I could file the bug report then
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Old 10-04-2022, 01:20 PM
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Default Re: Intro "Session Setup" window
Any scaling in use? What resolution is your screen? Some screens are too small(laptops, especially) and scaling other than 100% can cause a myriad of graphical issues. Running 3 screens here(all at 1920x1080) at 100% scaling and everything looks normal

One last-ditch idea; go back to classic mode instead of dark mode and see if that makes any difference
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Old 10-04-2022, 01:57 PM
lego lego is offline
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Default Re: Intro "Session Setup" window
Thanks for checking!
I have two 1920x1080 screens, scaling is at 100%. Switching to Classic UI theme doesn't fix :-(
Just to make sure: you tested Intro not any of the higher versions, yes? When I open as Studio the window works ok.
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Old 10-04-2022, 04:04 PM
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Default Re: Intro "Session Setup" window
Make sure "Run in compatibility mode" is UN-checked.
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Old 10-05-2022, 12:00 AM
pot pot is offline
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Default Session Setup window on Win 10 is cut off
The Session setup window on my Win 10 system is severely clipped - no way to enlarge it. 1920x1200, 100% scaling.

Any thoughts? Thanks.
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File Type: png ptsession.png (7.7 KB, 0 views)
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Last edited by pot; 10-05-2022 at 06:36 AM.
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Old 10-05-2022, 06:18 AM
lego lego is offline
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Default Re: Pro Tools Intro (free)
Quote:
Originally Posted by pot View Post
The Session setup window on my Win 10 system is severely clipped - no way to enlarge it. 1920x1200, 100% scaling.

Any thoughts? Thanks.
https://duc.avid.com/showthread.php?t=421894
Same problem here, let's try to find what do our setups have in common
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Old 10-05-2022, 06:32 AM
pot pot is offline
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Default Re: Pro Tools Intro (free)
Quote:
Originally Posted by lego View Post
https://duc.avid.com/showthread.php?t=421894
Same problem here, let's try to find what do our setups have in common
K, I put my system spec in sig. This is brand new Intro installation, and literally first time I've opened the window. No other windows (incl ones you can't resize) seem to exhibit that. Have tried trashing prefs file.
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Old 10-05-2022, 06:52 AM
lego lego is offline
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Default Re: Pro Tools Intro (free)
Quote:
Originally Posted by pot View Post
K, I put my system spec in sig. This is brand new Intro installation, and literally first time I've opened the window. No other windows (incl ones you can't resize) seem to exhibit that. Have tried trashing prefs file.
I can't see too much in common as I'm on an older machine with W10 Home 21H1 (Polish locale), i3-7100U , 8GB RAM, plain Intel HD 620 graphic (30.0.101.1340) with two 1920x1080 displays.
I installed PT over 2022.4.
The Session Setup window opens normally when I start PT as Studio.
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