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Old 08-05-2020, 10:46 AM
EyeSocket EyeSocket is offline
Join Date: Jul 2020
Location: Johannesburg, South Africa
Posts: 2
Default Virtual Instruments Downloading Error


I recently bought a perpetual protools v 12.8 license. Pro tools installs fine, but I've been struggling with the plugins.

I keep getting error message: "13:11 Source file not found."

I sent AVID a help request and they suggested that the installation file hadn't downloaded properly. They said I should disable my anti-virus software and download again. I've tried this several times now with no luck. Still the same error message.

I'm running Windows 10 64 Bit.
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Old 08-05-2020, 01:31 PM
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JFreak JFreak is offline
Join Date: Jan 2003
Location: Tampere, Finland
Posts: 21,270
Default Re: Virtual Instruments Downloading Error

Hi, welcome to the community.

Please take a look at the Help Us Help You page linked to the forum header.
What we do in life, echoes in eternity.
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