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  #1  
Old 03-12-2014, 07:08 PM
DC-Choppah's Avatar
DC-Choppah DC-Choppah is offline
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Location: Washington DC
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Default Session opens in PT10 but not in PT11 - Playback Engine does not support...

I have a session that opens fine in PT10, but I am wanting to migrate to PT11.

When I try to open it in PT11 I get the error: The current playback engine does not support a sample rate of 96 KHz.

The sample rate of the session is 48 KHz actually.

I can solve this by killing the Windows Audio service (as suggested in another thread on the DUC). With that service killed, the session opens fine.

But with this service killed no sound plays from streaming audio. So I have to restart the Windows audio service. But then, I get the error in ProTools 11 again.

Any help?
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DC-Choppah's Project Studio:

ASUS PRIME Z390-A / Intel i7 rackmount PC
Windows 10 home 64 bit
Pro-Tools 11.3.1
AIR Instrument Expansion Pack v2
WAVES Platinum plugin bundle
Tascam US-16x08 Interface
100% Analog real time monitoring 16x4
Yamaha 16 channel MG16XU Analog Monitor Mixer
Yamaha MX-88 / Novation XiO keyboards
Mackie 4-channel headphone amp
Adam A8X monitors
Blue / Shure, etc. microphones

Estonia 6' 8" Parlor Grand Piano
Yamaha Studio Drum kit

https://www.dc-choppah.com/
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  #2  
Old 03-15-2014, 12:56 PM
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DC-Choppah DC-Choppah is offline
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Default Re: Session opens in PT10 but not in PT11 - Playback Engine does not support...

RESOLVED:
http://duc.avid.com/showthread.php?t=350701&page=2
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DC-Choppah's Project Studio:

ASUS PRIME Z390-A / Intel i7 rackmount PC
Windows 10 home 64 bit
Pro-Tools 11.3.1
AIR Instrument Expansion Pack v2
WAVES Platinum plugin bundle
Tascam US-16x08 Interface
100% Analog real time monitoring 16x4
Yamaha 16 channel MG16XU Analog Monitor Mixer
Yamaha MX-88 / Novation XiO keyboards
Mackie 4-channel headphone amp
Adam A8X monitors
Blue / Shure, etc. microphones

Estonia 6' 8" Parlor Grand Piano
Yamaha Studio Drum kit

https://www.dc-choppah.com/
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  #3  
Old 03-15-2014, 03:07 PM
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DC-Choppah DC-Choppah is offline
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Join Date: Jul 2010
Location: Washington DC
Posts: 401
Default Re: Session opens in PT10 but not in PT11 - Playback Engine does not support...

I went a step beyond that. I got tired of deactivating and re-activating the windows audio service.

So if you follow to the end of that thread I posted the link to, I now leave the Windows audio service on, but I set the internal audio card as the default.

When streaming audio, or doing anything out of ProTools for that matter, the audio comes out of the internal audio jack on the PC. I then route this to my mixer.

Now I can run PT11 and streaming audio without doing anything. I'm back baby!
__________________
DC-Choppah's Project Studio:

ASUS PRIME Z390-A / Intel i7 rackmount PC
Windows 10 home 64 bit
Pro-Tools 11.3.1
AIR Instrument Expansion Pack v2
WAVES Platinum plugin bundle
Tascam US-16x08 Interface
100% Analog real time monitoring 16x4
Yamaha 16 channel MG16XU Analog Monitor Mixer
Yamaha MX-88 / Novation XiO keyboards
Mackie 4-channel headphone amp
Adam A8X monitors
Blue / Shure, etc. microphones

Estonia 6' 8" Parlor Grand Piano
Yamaha Studio Drum kit

https://www.dc-choppah.com/
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