Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools TDM Systems (Mac)

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 12-26-2011, 02:27 AM
jflotrain jflotrain is offline
Member
 
Join Date: Jan 2011
Location: Los Angeles
Posts: 8
Default The TDM Flex Cable is not connected correctly...

Hello, I'm configuring my hardware on a new (for me) Mac Pro. I'm running PT version 9.0.3, OSX 10.6.8. I moved the Accel3 cards from the old Mac Pro to the new Mac Pro- installing them in the same slots, etc.. everything the same but I keep getting the message "The TDM Flex Cable is not connected correctly..." when I try to launch Pro Tools.

I put the cards back in the old Mac and PT opens, no problem. The flex cables are correct (port B on core card to port A on adjacent card). I tried switching them anyway but get the same massage either way.

Any help troubleshooting much appreciated!

Joe
Reply With Quote
  #2  
Old 12-26-2011, 11:57 AM
phatbeatstudio phatbeatstudio is offline
Member
 
Join Date: May 2011
Location: canada
Posts: 566
Default Re: The TDM Flex Cable is not connected correctly...

When I updated to 10.6.8 I had some problems gettin HD 9. somthing to work as well. I dont know what the problem was but does your old MAC have OSX 10.6.8 I dont think HD9 was ever officialy qualified for 10.6.8 HD10 is though. I must say it is a great program worth the investment if you are a professional studio with clients I never did manage to get 9.5 or 9.6 to work so I just stayed with 9.0 Im not that great with stuff like this though
Reply With Quote
  #3  
Old 12-26-2011, 12:27 PM
jflotrain jflotrain is offline
Member
 
Join Date: Jan 2011
Location: Los Angeles
Posts: 8
Default Re: The TDM Flex Cable is not connected correctly...

Thank-you for the comment. I was running an earlier version of Mac OS on the other computer. If I don't put the TDM cards in the new Mac it will open PT9 LE so it seems compatible that way at least.

update: the official compatibility from AVID:

Mac Systems:

* System Software: Snow Leopard: Mac OS X 10.6.2, 10.6.3, 10.6.4, 10.6.5, 10.6.6, 10.6.7, or 10.6.8 (32 or 64-bit)
o Mac OS X 10.6.8 and the supplemental update "10.6.8v1.1" is officially qualified with Pro Tools 9.0.3 and 9.0.5
o Pro Tools 9.0 and 9.0.1 not tested with 10.6.7 and higher[/I][/I]
Reply With Quote
  #4  
Old 12-26-2011, 03:46 PM
DetroitT's Avatar
DetroitT DetroitT is offline
Member
 
Join Date: Dec 2000
Location: Detroit, Mi, USA
Posts: 2,620
Default Re: The TDM Flex Cable is not connected correctly...

Different card order?
which Mac Pro's (Old to New), Video cards etc...
Reply With Quote
  #5  
Old 12-27-2011, 01:09 AM
jflotrain jflotrain is offline
Member
 
Join Date: Jan 2011
Location: Los Angeles
Posts: 8
Default Re: The TDM Flex Cable is not connected correctly...

Hello DetroitT-

the "old" Mac is a 2 x 2 Ghz Dual-Core Intel Xeon — 5 GB memory.
NVIDIA GeForce 7300 GT Graphics Card in slot 1

the "new" Mac is a 2 x 3.2 GHz Quad-Core Intel Xeon — 8 GB memory.
Radeon HD 2600 Graphics Card in slot 1

I insert the HD3 Accel cards in the same order: Core Card in slot 2, Accel cards in slots 3 and 4.

The core card does not show up in the System Profiler or the Digitest on the "new" Mac. I tried putting the cards into a nearly identical Mac Pro with the same result... core card does not show up.

I think I'll try a new thread/ topic about this issue.
Reply With Quote
  #6  
Old 12-28-2011, 03:28 PM
DetroitT's Avatar
DetroitT DetroitT is offline
Member
 
Join Date: Dec 2000
Location: Detroit, Mi, USA
Posts: 2,620
Default Re: The TDM Flex Cable is not connected correctly...

Try the Core farthest from the video (Slot-4). So long as your flex B (Core)> to A (Accel-1) B>A(Accel-2) as you described in your first post.

Or the more tedious way is to 1st try only the core in slot 4 then add the accel cards.
Reply With Quote
  #7  
Old 12-29-2011, 02:19 PM
jflotrain jflotrain is offline
Member
 
Join Date: Jan 2011
Location: Los Angeles
Posts: 8
Default Re: The TDM Flex Cable is not connected correctly...

Thanks DetroitT,,, I tried the Accel Core PCIe card by itself in slot 4 with no luck. There is an update to the cards as described here. I'm contacting Digi to see if this applies to my cards/ Mac Pro issue.
Reply With Quote
  #8  
Old 12-29-2011, 02:50 PM
DetroitT's Avatar
DetroitT DetroitT is offline
Member
 
Join Date: Dec 2000
Location: Detroit, Mi, USA
Posts: 2,620
Default Re: The TDM Flex Cable is not connected correctly...

I hope it works out.
Best of luck.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
WTB TDM Flex Cable (EU) hugoleitao Buy & Sell 0 11-07-2012 05:37 AM
WTT: flex cable for short digilink cable tripstation Buy & Sell 1 08-21-2012 02:22 AM
OT: £50 for a TDM flex cable ??????? Ru_C Pro Tools TDM Systems (Mac) 3 08-10-2011 01:12 PM
URGENT: The TDM Flex Cable is not connected correctly vsukpadman Pro Tools 9 0 11-15-2010 11:28 AM
DAE Error 1123 Flex Cable Not Connected Properly IonicBreed Pro Tools TDM Systems (Mac) 3 01-12-2008 09:08 PM


All times are GMT -7. The time now is 03:41 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com