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  #1  
Old 03-18-2007, 01:29 PM
mattoe2007 mattoe2007 is offline
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Default neo access code??

My recording seession came to an early end with this pop up window "NEO ACCESS CODE"
I cannot record on any songs with out this screen popping up after I record a track and hit stop. Does any one know what is happening to me
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  #2  
Old 03-18-2007, 02:55 PM
Rail Jon Rogut Rail Jon Rogut is offline
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Default Re: neo access code??

Any NEO error means the DigiBase files are corrupt.. follow the Troubleshooting steps in the sticky thread.

Rail
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Old 03-18-2007, 05:40 PM
mattoe2007 mattoe2007 is offline
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Default Re: neo access code??

As I keep looking into this I have seen "new" files in my song folders. labeled "GOVMAORIJISK". My first thought was my lacie external hard drive problem. I can create a song and save it to my desktop but once I put it into my lacie drive I'm F%$#@. I also noticed back up files in my song folders now??
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Old 03-18-2007, 05:56 PM
Rail Jon Rogut Rail Jon Rogut is offline
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Default Re: neo access code??

What you are seeing are normal cache files normally self deleted when Pro Tools shuts down... but due to a crash were left behind. The backup folder is correct and is there to save your butt.

The remedy for the Neo error as I mentioned before is to follow the steps in the sticky Troubleshooting thread.

Rail
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Old 03-18-2007, 07:16 PM
mattoe2007 mattoe2007 is offline
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Default Re: neo access code??

alright. It's true I don not know what a sticky trouble shooting thread is or where to find one. I did go into my work space window and found no date indexed on the lacie hard drive. I clicked on the lacie icon and a screen popped up showing the neo access I cleared them from the list. shut off my system then shut the power off to the strip. I let it sit for a few minutes then turned everything back on. I went into protools went to workspace and when I clicked on l the lacie icon all my music files where thier.
I opened some songs put down some guitar tracks closed the session and the neo access pop up screen DID NOT APPEAR. it only took me 5 hours to figure it out. And I'm still sober!!!

Q- what is a sticky troubleshooting thread and where do I get one?

thanks for all the help keeping

matt
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  #6  
Old 03-18-2007, 07:22 PM
Rail Jon Rogut Rail Jon Rogut is offline
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Default Re: neo access code??

At the top of the forum are sticky threads.. they have little pins next to them.. the last one is named "General Troubleshooting ..."

Railk
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