MBOX 2 Driver Issue

[DJ Pete Marriott]

Hello,

I am running windows 7 64 bit, and although my installation says is successful, I keep getting this error message:

http://i35.tinypic.com/2hmlbbo.png

Can someone please help me fix this issue so I too can have the joy of using Pro Tools alongside of my other DAWs such as FL Studio, Ableton Live, and Reason?

Thanks in advance!

[DJ Pete Marriott]

Help??? Anybody???

[spkguitar]

Which version of Pro Tools are you trying to use?
What are the specs of your computer?

It's kind of difficult with so little information.

[DJ Pete Marriott]

Originally Posted by spkguitar

Which version of Pro Tools are you trying to use?
What are the specs of your computer?

It's kind of difficult with so little information.

I have Pro Tools 8.0.3 on a windows 7 system. I ran a Sandra report in hopes this will help.

***** Start of Report *****
--------------------------------------------------------------------------------


<<< Computer Overview >>>
--------------------------------------------------------------------------------

< Computer >
Model: System manufacturer System Product Name
Workgroup: WORKGROUP
Host Name: Studio-PC
User: Studio

< Processor >
Model: Pentium(R) Dual-Core CPU E5200 @
2.50GHz
Speed: 2.52GHz
Cores per Processor: 2 Unit(s)
Threads per Core: 1 Unit(s)
Type: Dual-Core
Integrated Data Cache: 2x 32kB, Synchronous, Write-Thru, 8-way, 64
byte line size
L2 On-board Cache: 2MB, ECC, Synchronous, ATC, 8-way, 64 byte
line size, 2 threads sharing

< Computer >
Mainboard: Asus P5QPL-AM
BIOS: AMI 0405 01/29/2010
Bus(es): ISA X-Bus PCI PCIe IMB USB FireWire/1394
Multi-Processor (MP) Support: No
Multi-Processor Advanced PIC (:Yes
Total Memory: 2GB DIMM DDR2 DDR3

< Chipset >
Model: ASUS G41 DRAM Controller
Front Side Bus Speed: 4x 202MHz (808MHz)
Total Memory: 2GB DIMM DDR2 DDR3
Memory Bus Speed: 2x 404MHz (808MHz)

< Video System >
Video Adapter: ATI Radeon HD 4350 (SM4.1 600MHz, 512MB DDR3
2x400MHz, PCIe 2.00 x16)
Video Adapter: ATI Radeon HD 4350 (SM4.1 600MHz, 512MB DDR3
2x400MHz, PCIe 2.00 x16)

< Graphics Processor >

< Storage Devices >
ST31000528AS (1TB, SATA300, 3.:932GB (C:)
KingstonDataTraveler 2.0 4GB (:4GB (E:)
TSSTcorpCD/DVDW TS-H653L (SATA:644MB (D:)

< Logical Storage Devices >
System Reserved: 100MB (NTFS)
Removable Drive (E:): 4GB (FAT32) @ KingstonDataTraveler 2.0 4GB
(USB)
Hard Disk (C:): 931GB (NTFS) @ ST31000528AS (1TB, SATA300,
3.5", 7200rpm, NCQ)
Cubase LE 4 (D:): 643MB (UDF) @ TSSTcorpCD/DVDW TS-H653L
(SATA150, DVD+-RW, CD-RW, 2MB Cache)

< Peripherals >
LPC Hub Controller 1: ASUS 82801GB/GR (ICH7) LPC Interface
Controller
LPC Legacy Controller 1: T0 B0-73h
Audio Device: ASUS 82801G (ICH7) High Definition Audio
Audio Codec: Realtek Semiconductor High Definition Audio
Audio Device: PC Partner R700 Audio Device [Radeon HD 4000
Series]
Audio Codec: ATI (AMD) AA01h
Serial Port(s): 1
Disk Controller: ASUS 82801G (ICH7) Ultra ATA Storage
Controller
Disk Controller: ASUS 82801GB/GR/GH (ICH7) Serial ATA Storage
Controller
USB Controller 1: ASUS 82801G (ICH7) USB Universal Host
Controller
USB Controller 2: ASUS 82801G (ICH7) USB Universal Host
Controller
USB Controller 3: ASUS 82801G (ICH7) USB Universal Host
Controller
USB Controller 4: ASUS 82801G (ICH7) USB Universal Host
Controller
USB Controller 5: ASUS 82801G (ICH7) USB 2.0 Enhanced Host
Controller
USB Controller 6: Avlab Technology uPD720100A USB OpenHCI
Controller (Version 1.0)
USB Controller 7: Avlab Technology uPD720100A USB OpenHCI
Controller (Version 1.0)
USB Controller 8: Avlab Technology NEC PCI to USB EHCI
Controller
FireWire/1394 Controller 1: VIA VT6306 VIA Fire II IEEE-1394 OHCI Link
Layer Controller

< Printers and Faxes >
Printer: Microsoft XPS Document Writer (600x600,
Colour)
Fax: Microsoft Shared Fax Driver (200x200)

< Network Services >
Network Adapter: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet
Controller(NDIS6.20)

< Power Management >
Mains (AC) Line Status: On-Line

< Operating System >
Windows System: Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance: x64

<<< Processor Arithmetic >>>
--------------------------------------------------------------------------------

< Benchmark Results >
Aggregate Arithmetic Performan:21.1GOPS
Dhrystone ALU: 25.51GIPS
Whetstone iSSE3: 16.7GFLOPS
Results Interpretation: Higher index values are better.

< Performance vs. Speed >
Aggregate Arithmetic Performan:8.37MOPS/MHz
Dhrystone ALU: 10.12MIPS/MHz
Whetstone iSSE3: 6.62MFLOPS/MHz
Results Interpretation: Higher index values are better.

< Performance vs. Power >
Processor(s) Power: 47.14W
Aggregate Arithmetic Performan:447.71MOPS/W
Dhrystone ALU: 541.20MIPS/W
Whetstone iSSE3: 354.22MFLOPS/W
Results Interpretation: Higher index values are better.

< Performance Test Status >
Result ID: Pentium(R) Dual-Core CPU E5200 @
2.50GHz (2C, 2.52GHz, 2MB L2, 808MHz FSB)
Platform Compliance: x64
NUMA Support: No
SMP (Multi-Processor) Benchmar:Yes
Total Test Threads: 2
Multi-Core Test: Yes
Cores per Processor: 2
SMT (Multi-Threaded) Benchmark:No
Processor Affinity: P0C0T0 P0C1T0
System Timer: 2.46MHz
Number of Runs: 64000 / 640

< Processor >
Model: Pentium(R) Dual-Core CPU E5200 @
2.50GHz
Speed: 2.52GHz
Peak Processing Performance (P:20.17GFLOPS
Adjusted Peak Performance (APP:6WG
Cores per Processor: 2 Unit(s)
Type: Dual-Core
Integrated Data Cache: 2x 32kB, Synchronous, Write-Thru, 8-way, 64
byte line size
L2 On-board Cache: 2MB, ECC, Synchronous, ATC, 8-way, 64 byte
line size, 2 threads sharing

< Features >
SSE Technology: Yes
SSE2 Technology: Yes
SSE3 Technology: Yes
Supplemental SSE3 Technology: Yes
SSE4.1 Technology: No
SSE4.2 Technology: No
AVX - Advanced Vector eXtensio:No
FMA - Fused Multiply/Add eXten:No
SSE4A Technology: No
FMA4 - 4 Operands Fused Multip:No
HTT - Hyper-Threading Technolo:No

< Performance Tips >
Notice 5008: To change benchmarks, click Options.
Notice 5004: Synthetic benchmark. May not tally with 'real-
life' performance.
Notice 5006: Only compare the results with ones obtained
using the same version!
Tip 2: Double-click tip or press Enter while a tip
is selected for more information about the
tip.

<<< Processor Multi-Media >>>
--------------------------------------------------------------------------------

< Benchmark Results >
Aggregate Multi-Media Performa:41.22MPixel/s
Multi-Media Int x8 iSSSE3: 41.2MPixel/s
Multi-Media Float x8 iSSE2: 41.24MPixel/s
Multi-Media Double x4 iSSE2: 21MPixel/s
Results Interpretation: Higher index values are better.

< Performance vs. Speed >
Aggregate Multi-Media Performa:16.35kPixels/s/MHz
Multi-Media Int x8 iSSSE3: 16.35kPixels/s/MHz
Multi-Media Float x8 iSSE2: 16.36kPixels/s/MHz
Multi-Media Double x4 iSSE2: 8.31kPixels/s/MHz
Results Interpretation: Higher index values are better.

< Performance vs. Power >
Processor(s) Power: 47.14W
Aggregate Multi-Media Performa:874.46kPixels/s/W
Multi-Media Int x8 iSSSE3: 874.16kPixels/s/W
Multi-Media Float x8 iSSE2: 874.76kPixels/s/W
Multi-Media Double x4 iSSE2: 444.55kPixels/s/W
Results Interpretation: Higher index values are better.

< Performance Test Status >
Result ID: Pentium(R) Dual-Core CPU E5200 @
2.50GHz (2C, 2.52GHz, 2MB L2, 808MHz FSB)
Platform Compliance: x64
NUMA Support: No
SMP (Multi-Processor) Benchmar:Yes
Total Test Threads: 2
Multi-Core Test: Yes
Cores per Processor: 2
SMT (Multi-Threaded) Benchmark:No
Processor Affinity: P0C0T0 P0C1T0
System Timer: 2.46MHz
Rendered Image Size: 1920x1080

< Processor >
Model: Pentium(R) Dual-Core CPU E5200 @
2.50GHz
Speed: 2.52GHz
Peak Processing Performance (P:20.17GFLOPS
Adjusted Peak Performance (APP:6WG
Cores per Processor: 2 Unit(s)
Type: Dual-Core
Integrated Data Cache: 2x 32kB, Synchronous, Write-Thru, 8-way, 64
byte line size
L2 On-board Cache: 2MB, ECC, Synchronous, ATC, 8-way, 64 byte
line size, 2 threads sharing

< Features >
SSE Technology: Yes
SSE2 Technology: Yes
SSE3 Technology: Yes
Supplemental SSE3 Technology: Yes
SSE4.1 Technology: No
SSE4.2 Technology: No
AVX - Advanced Vector eXtensio:No
FMA - Fused Multiply/Add eXten:No
SSE4A Technology: No
FMA4 - 4 Operands Fused Multip:No
HTT - Hyper-Threading Technolo:No

< Performance Tips >
Notice 5008: To change benchmarks, click Options.
Notice 5004: Synthetic benchmark. May not tally with 'real-
life' performance.
Notice 5006: Only compare the results with ones obtained
using the same version!
Tip 2: Double-click tip or press Enter while a tip
is selected for more information about the
tip.

<<< Multi-Core Efficiency >>>
--------------------------------------------------------------------------------

< Benchmark Results >
Inter-Core Bandwidth: 6GB/s
Results Interpretation: Higher index values are better.
Inter-Core Latency: 55ns
Results Interpretation: Lower index values are better.

< Performance vs. Speed >
Inter-Core Bandwidth: 2.40MB/s/MHz
Results Interpretation: Higher index values are better.
Inter-Core Latency: 0.02ns/MHz
Results Interpretation: Lower index values are better.

< Performance vs. Power >
Processor(s) Power: 47.14W
Inter-Core Bandwidth: 128.62MB/s/W
Results Interpretation: Higher index values are better.
Inter-Core Latency: 1.17ns/W
Results Interpretation: Lower index values are better.

< Capacity vs Power >
Total Cache Size: 222.40kB/W
Results Interpretation: Higher index values are better.

< Detailed Benchmark Results >
Processor Affinity: CPU0-CPU1
2x8kB Blocks Bandwidth: 4GB/s
4x8kB Blocks Bandwidth: 4.48GB/s
2x32kB Blocks Bandwidth: 5.53GB/s
4x32kB Blocks Bandwidth: 11GB/s
16x8kB Blocks Bandwidth: 10.24GB/s
2x128kB Blocks Bandwidth: 11.12GB/s
4x128kB Blocks Bandwidth: 11.15GB/s
16x32kB Blocks Bandwidth: 11GB/s
64x8kB Blocks Bandwidth: 10.27GB/s
16x128kB Blocks Bandwidth: 2.86GB/s
64x32kB Blocks Bandwidth: 2.87GB/s
64x128kB Blocks Bandwidth: 1.44GB/s

< Performance Test Status >
Result ID: Pentium(R) Dual-Core CPU E5200 @
2.50GHz (2C, 2.52GHz, 2MB L2, 808MHz FSB)
Platform Compliance: x64
Buffering Used: No
NUMA Support: No
SMP (Multi-Processor) Benchmar:Yes
Total Test Threads: 2
Multi-Core Test: Yes
Cores per Processor: 2
System Timer: 2.46MHz
Page Size: 4kB
Use Large Memory Pages: No

< Processor >
Model: Pentium(R) Dual-Core CPU E5200 @
2.50GHz
Speed: 2.52GHz
Peak Processing Performance (P:20.17GFLOPS
Adjusted Peak Performance (APP:6WG
Cores per Processor: 2 Unit(s)
Type: Dual-Core
Integrated Data Cache: 2x 32kB, Synchronous, Write-Thru, 8-way, 64
byte line size
L2 On-board Cache: 2MB, ECC, Synchronous, ATC, 8-way, 64 byte
line size, 2 threads sharing

< Performance Tips >
Notice 5008: To change benchmarks, click Options.
Notice 5004: Synthetic benchmark. May not tally with 'real-
life' performance.
Notice 5006: Only compare the results with ones obtained
using the same version!
Tip 11: Use the 'Switch Chart Type' button to switch
between Detailed and Combined charts.
Warning 5010: Cannot use Large Memory Pages due to lack of
privileges.
Tip 2: Double-click tip or press Enter while a tip
is selected for more information about the
tip

[JMS40]

Originally Posted by DJ Pete Marriott

I have Pro Tools 8.0.3 on a windows 7 system.

You need 8.0.4 for Win 7.

[spkguitar]

Yep. You need 8.0.4, You can download it for free HERE.

You're also going to need a separate physical disk for your Pro Tools sessions, and you are going to want the remove the USB stick when using Pro Tools.


There are probably some other things, but your main problem is that you are trying to run 8.03 on Windows 7 when it isn't compatible. Get 8.0.4 first, follow the installation instructions carefully, and then come back if you have additional problems.

[tcbetka]

Yup, been there...done that. A couple times!

Here are a couple tips from someone who just struggled a bit with it:

1) Use the uninstaller bundled with Pro Tools to uninstall the old versions of the application--don't use the Windows uninstaller. The PT one is in the application folder inside Program Files. You may need to manually delete one or two folders that remain, but they are obvious and quite easy to find.

2) Don't power-up the hardware when v8.0 is installed, but wait until told to do so when you run the update installer for v8.0.4.

3) Run the installers as Adminstrator. Just right-click the installer icon on the DVD, or in the update installer's folder, and select the "Run as Administrator" option.

You may well know most of these things, so forgive me for reiterating them if you do. But I spent hours reading the old Windows7 threads, and there are a few issues that no longer seem to apply because 8.0.4 is out. So I only post these to maybe save you a little time.

TB