|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
|
#1
|
|||
|
|||
Can\'t log into my iLok account...Help
I just try to log into my account on iLok since they updated their site. They ask me to reconfirm my acc, wich i did. They then sent me a confirmation email wich i replied back as intrructed. I even get the Congratulation, your ilok acc is now activated....but when i try to log in, i keep getting the please confirm you email page again...ARGGGG...this is annoying...and of course you can't email them about your problem until you're log in !!! how stupid...HELP. Thanks
|
#2
|
|||
|
|||
Re: Can\'t log into my iLok account...Help
I had a similar problem so I used their web feedback page as a means of communicating,
and they replied with in 15 minutes with a solution to my log in problem. hope that helps cheers |
#3
|
|||
|
|||
Re: Can\'t log into my iLok account...Help
Well, how did you work around this problem ??? What was the solution they gave you ?? Thanks
|
#4
|
|||
|
|||
Re: Can\'t log into my iLok account...Help
it had to do with the URL link when clicking the link in entourage (macOSX) it wouldn't activate the account however
using Mail.app that comes with panther the link worked. Also If you have received the e-mail link more than a day ago then your link will no longer be a valid one so go back into Ilok.com and re request for activation again, then check your e-mail using mail.app and the new link should work. IF this fails then tell them your problem via their web feedback link on their web page. They will help you because you can not eitherwise login to become a paying member for support etc.... Cheers |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Cannot remove my iLok from an account with iLok License Manager | roberts | macOS | 6 | 06-10-2013 02:28 PM |
New iLok from Digital Village is already registered to another iLok.com account!? | Vytis | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 5 | 02-06-2009 01:09 AM |
can I re-register older ilok into new ilok account? | drguitar | Pro Tools TDM Systems (Mac) | 3 | 10-18-2008 11:04 AM |
iLok License not found (TL) - visible on iLok.com account | LiamSlack | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 2 | 03-17-2008 11:02 AM |
Registering Mpowered ILOK to ilok account? | Matt Whritenour | Pro Tools M-Powered (Win) | 1 | 03-22-2006 07:17 PM |