No audio on bounced files

[ouibjamn]

Something has gone horribly wrong and whenever I bounce something, there is no audio. I'm pretty sure this is an I/O issue, but I can't figure it out. I feel like I've tried everything, even importing stored I/O settings. My outputs look fine, and of course, I can hear everything fine before I bounce. It doesn't matter if it's a new file or an old file. No audio is present on any new bounce.

The problem occurred after I imported some PT sessions to my desktop PC that I recorded earlier tonight on a laptop using a different interface than what I normally use. Please help!!


Here's all my info:

Pro Tools version 2022.9
Audio hardware make & model - X-USB ASIO Driver (Behringer X-32 Compact)
Computer model and processor speed - Custom made. Intel Quad Core 3.32 GHz.
Operating System version - Windows 10
Amount of Memory installed - 64 GB

SiSoftware Sandra

Computer
Model : MSI MS-7A75 Default string
Serial Number : Default*******
Chassis : MSI Desktop
Mainboard : MSI Z270 GAMING PLUS (MS-7A75)
Serial Number : H8164*****
BIOS : AMI (OEM) 1.30 07/28/2017
Intel Management Engine (ME) : 11.6.25.1229

System Memory
Total Memory : 63GB DIMM DDR4

Processors
Processor : Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz (4C 3.19GHz/3.6GHz, 3.2GHz/3.6GHz IMC, 4x 256kB L2, 6MB L3)
Socket/Slot : FC LGA1151

Chipset
Memory Controller : MSI Core6D (Skylake-D QC) Host Bridge/DRAM Registers 100MHz, 2x 32GB DIMM DDR4 3GHz 128-bit

Memory Module(s)
Memory Module : Corsair/Micron Technology CMK32GX4M2D3000C16 16GB DIMM DDR4 1Rx8 PC4-24000U DDR4-3004 (9-9-9-22 2-31-10-3)
Memory Module : Corsair/Micron Technology CMK32GX4M2D3000C16 16GB DIMM DDR4 1Rx8 PC4-24000U DDR4-3004 (9-9-9-22 2-31-10-3)
Memory Module : Corsair/Micron Technology CMK32GX4M2D3000C16 16GB DIMM DDR4 1Rx8 PC4-24000U DDR4-3004 (9-9-9-22 2-31-10-3)
Memory Module : Corsair/Micron Technology CMK32GX4M2D3000C16 16GB DIMM DDR4 1Rx8 PC4-24000U DDR4-3004 (9-9-9-22 2-31-10-3)

Video System
Monitor/Panel : LG ULTRAWIDE
(2560x1080, 28.8")
Monitor/Panel : ACR D32hn-E1
(1920x1080, 24.0")
Monitor/Panel : ACR S271HL
(1920x1080, 27.2")
Monitor/Panel : Hewlett Packard HP 25vx
(1920x1080, 24.9")
Video Adapter : NVIDIA GeForce GTX 1060 3GB (1152S 9C SM5.2 1.61GHz/1.83GHz, 1.5MB L2, 3GB 8GHz 192-bit, PCIe 3.0 x16)
Video Adapter : NVIDIA GeForce GTX 1060 3GB (1152S 9C SM5.2 1.61GHz/1.83GHz, 1.5MB L2, 3GB 8GHz 192-bit, PCIe 3.0 x16)
Video Adapter : NVIDIA GeForce GTX 1060 3GB (1152S 9C SM5.2 1.61GHz/1.83GHz, 1.5MB L2, 3GB 8GHz 192-bit, PCIe 3.0 x16)
Video Adapter : NVIDIA GeForce GTX 1060 3GB (1152S 9C SM5.2 1.61GHz/1.83GHz, 1.5MB L2, 3GB 8GHz 192-bit, PCIe 3.0 x16)

Graphics Processor
CUDA : NVIDIA GeForce GTX 1060 3GB (1152S 9C SM6.1 1.61GHz/1.83GHz, 1.5MB L2, 3GB 8GHz/8GHz 192-bit)
OpenCL : NVIDIA GeForce GTX 1060 3GB (1152S 9C SM3.0 1.61GHz/1.83GHz, 1.5MB L2, 3GB 8GHz/8GHz 192-bit)
OpenCL : Intel(R) HD Graphics 530 (192S 24C SM3.0 1GHz, 512kB L2, 25.2GB DDR4 3GHz 128-bit, Integrated Graphics)
D3D 11 : NVIDIA GeForce GTX 1060 3GB (1152S 9C SM12.1 1.61GHz/1.83GHz, 1.5MB L2, 3GB 8GHz/8GHz 192-bit)
OpenGL : NVIDIA GeForce GTX 1060 3GB/PCIe/SSE2 (1152S 9C SM4.60 1.61GHz/1.83GHz, 1.5MB L2, 3GB 8GHz/8GHz 192-bit)
OpenGL : NVIDIA GeForce GTX 1060 3GB/PCIe/SSE2 (1152S 9C SM4.60 1.61GHz/1.83GHz, 1.5MB L2, 3GB 8GHz/8GHz 192-bit)
OpenGL : NVIDIA GeForce GTX 1060 3GB/PCIe/SSE2 (1152S 9C SM4.60 1.61GHz/1.83GHz, 1.5MB L2, 3GB 8GHz/8GHz 192-bit)
OpenGL : NVIDIA GeForce GTX 1060 3GB/PCIe/SSE2 (1152S 9C SM4.60 1.61GHz/1.83GHz, 1.5MB L2, 3GB 8GHz/8GHz 192-bit)

Storage Devices
Disk : Crucial CT2000BX500SSD1 (2TB, SATA600, 2.5", SSD)
Disk : Samsung SSD 850 EVO 1TB (1TB, SATA600, 2.5", SSD, SED)
Disk : WDC WD10EARS-00MVWB0 (1TB, SATA300, 3.5")
Disk : WDC WD1003FZEX-00K3CA0 (1TB, SATA600, 3.5", 7200rpm)
Optical : ATAPI iHAS324 F (SATA150, DVD+-RW, CD-RW)

Logical Storage Devices
Composer Cloud (X:) : 2TB (NTFS, 4kB) @ Crucial CT2000BX500SSD1 (2TB, SATA600, 2.5", SSD)
Hard Disk : 499MB (NTFS, 4kB) @ Samsung SSD 850 EVO 1TB (1TB, SATA600, 2.5", SSD, SED)
Hard Disk (C:) : 931GB (NTFS, 4kB) @ Samsung SSD 850 EVO 1TB (1TB, SATA600, 2.5", SSD, SED)
Data 1TB (D:) : 931GB (NTFS, 4kB) @ WDC WD10EARS-00MVWB0 (1TB, SATA300, 3.5")
PRO TOOLS Drive (P:) : 931GB (NTFS, 4kB) @ WDC WD1003FZEX-00K3CA0 (1TB, SATA600, 3.5", 7200rpm)
Hard Disk : 453MB (NTFS, 4kB) @ WDC WD10EARS-00MVWB0 (1TB, SATA300, 3.5")
Hard Disk : 95MB (FAT32, 1kB) @ Samsung SSD 850 EVO 1TB (1TB, SATA600, 2.5", SSD, SED)
Google Drive (I:) : 931GB (FAT32, 512bytes)
Optical Drive (E:) : N/A @ ATAPI iHAS324 F (SATA150, DVD+-RW, CD-RW)

Storage System
Storage Pool : Primordial (4.55TB)

Peripherals
LPC Hub Controller : MSI Z270 (Union Point) PCH LPC Controller
Audio Device : MSI ICH200 (Union Point) HD Audio
Audio Codec : Realtek Semi High Definition Audio
Audio Device : EVGA GP106 High Definition Audio Controller
Audio Codec : nVidia nForce MCP2S PCI System Management
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : MSI ICH200 (Union Point) SATA controller [AHCI mode]
Disk Controller : MSI ICH200 (Union Point) PMC
USB Controller : MSI ICH200 (Union Point) USB 3.0 xHCI Controller
USB Controller : Fresco Logic FL1100 USB 3.0 Host Controller
SMBus/i2c Controller : Intel ICH SMBus

Printers and Faxes
Printer : Dell Color MFP E525w PCL 6 (600x600, Colour)
Printer : PDFescape Desktop Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : EPSON XP-830 Series (360x360, Colour)
Printer : Dell Color MFP E525w PS (600x600, Colour)
Printer : Dell Color MFP E525w PS (600x600, Colour)
Printer : EPSON XP-830 Series (360x360, Colour)
Printer : EPSON XP-830 Series (360x360, Colour)

Scanners & Cameras
Scanner : Microsoft CD (XP-830 Series) (Scanner, USB)
Scanner : Microsoft DELL3AFCC6 (Scanner, USB)
Scanner : Microsoft EPSON7BBBC9 (XP-830 Series) (Scanner, USB)

Biometrics
Voice : Analog NUI Voice Virtual Sensor (Voice)

Network Services
Network Adapter : Intel(R) Ethernet Connection (2) I219-V (Ethernet, 1Gbps)

Operating System
Windows System : Microsoft Windows 10 Personal 10.0.19043
Platform Compliance : x64

[nednednerb]

Is what you are hearing before bounce on another path (3-4 instead of 1-2 for example), such as a monitoring path or some other output...

...Or is what you have as the output selected as the bounce source another path?

Can you open a brand new session, hear a simple stereo file and bounce it as expected? Perhaps as you mentioned a recent import and interface switch... such things with sessions can get muddled up.

[ouibjamn]

Oh my goodness. I'm an idiot. I went to bed and when I woke up this morning I realized the problem. Too detailed to explain here, but I fixed it in 30 seconds. How do I delete this thread?

[Sardi]

Originally Posted by ouibjamn

Oh my goodness. I'm an idiot. I went to bed and when I woke up this morning I realized the problem. Too detailed to explain here, but I fixed it in 30 seconds. How do I delete this thread?

Rather than deleting the thread, why not take 5 mins to type what you did to fix the issue so others that encounter a similar problem can search the forum and possibly find a solution.


Sent from my iPhone using Tapatalk

[Ben Jenssen]

Originally Posted by Sardi

Rather than deleting the thread, why not take 5 mins to type what you did to fix the issue so others that encounter a similar problem can search the forum and possibly find a solution.

Kinda the point of user forums like this.

[ouibjamn]

Ok, sorry. It's embarrassing, but if it helps somebody somehow, here goes:

My Windows PC setup is a little complicated, with five different audio options for speakers due to the need to send the audio to various rooms in the studio. For whatever reason, playback within PT was correctly assigned to my hardware interface in the control room. HOWEVER, the main PC audio out was assigned to a different room. So when I worked in PT, I heard everything fine, but every time I tried to play back a newly bounced file, I heard nothing. Clearly, the files bounced correctly, but were simply playing back in another room.

I SHOULD HAVE taken the suggestion somebody posted in a similar thread I read before posting my own of importing the newly bounced file into a PT session. I clearly would have seen there that file did indeed bounce correctly even though I couldn't hear it, and I probably would've realized the problem sooner.

It was 2:30 in the morning and I was under the gun to get this project completed and obviously wasn't thinking very clearly!

[nednednerb]

Originally Posted by ouibjamn

Oh my goodness. I'm an idiot. I went to bed and when I woke up this morning I realized the problem. Too detailed to explain here, but I fixed it in 30 seconds. How do I delete this thread?

Yes, please share.

Simple problems have incredibly hard to find solutions!