Really dissapointed

[raffertypr]

hi people... i don't know if some of you have gone thru this but i have a problem, i got on this days my protools 9 crossgrade, and the ilok2, I registered my Ilok, downloaded the licenses. but when i try to open protools 9, it asks for authorization but when i press the autorization button it asks again if I want to authorize or quit, i press authorize but then i recieve a message that says that there it's no ilok present. I tried using all the USBs in my computer, and my ilok it's authorized because the autorization appears in the ilok website, but for some reason my computer doesn't recognize the ilok. I am running in the computer the mac snow lopard.

To be truthful i am really dissapointed with Avid,because I invest my money in something i would like to be better than the one before,and with this ilok license problem,i feel frustraded because, i am one of those that buys the software and does not use a cracked version.

[raffertypr]

hi people... i don't know if some of you have gone thru this but i have a problem, i got on this days my protools 9 crossgrade, and the ilok2, I registered my Ilok, downloaded the licenses. but when i try to open protools 9, it asks for authorization but when i press the autorization button it asks again if I want to authorize or quit, i press authorize but then i recieve a message that says that there it's no ilok present. I tried using all the USBs in my computer, and my ilok it's authorized because the autorization appears in the ilok website, but for some reason my computer doesn't recognize the ilok. I am running in the computer the mac snow lopard.

To be truthful i am really dissapointed with Avid,because I invest my money in something i would like to be better than the one before,and with this ilok license problem,i feel frustraded because, i am one of those that buys the software and does not use a cracked version.

[kibarra90]

You need to register your Pro Tools 9 with Avid. Also, you need to make sure the license for PT9 is on your iLok. If it's not, you might have to download the new iLok driver from iLok.com.. I just went through the entire process and I had my problems with it to, but after 6 hours of struggling I finally got it to work! Lol Let me know if it works


visit www.avid.com/activation to register your product

[TOM@METRO]

Are you sure you have the latest Ilok driver installed?

[Raoul23]

Originally Posted by TOM@METRO

Are you sure you have the latest Ilok driver installed?

+1 with Tom i had this problem to and you need all the right drivers from the Pace and ilok site

[Dism]

Originally Posted by raffertypr

hi people... i don't know if some of you have gone thru this but i have a problem, i got on this days my protools 9 crossgrade, and the ilok2, I registered my Ilok, downloaded the licenses. but when i try to open protools 9, it asks for authorization but when i press the autorization button it asks again if I want to authorize or quit, i press authorize but then i recieve a message that says that there it's no ilok present. I tried using all the USBs in my computer, and my ilok it's authorized because the autorization appears in the ilok website, but for some reason my computer doesn't recognize the ilok. I am running in the computer the mac snow lopard.

To be truthful i am really dissapointed with Avid,because I invest my money in something i would like to be better than the one before,and with this ilok license problem,i feel frustraded because, i am one of those that buys the software and does not use a cracked version.

Frustration doesn't solve the problem, nor does it give us information.

What are you using? OSX? What version? Have you made sure to update all of your iLok drivers?

[Philthy]

Originally Posted by Dism

Frustration doesn't solve the problem, nor does it give us information.

What are you using? OSX? What version? Have you made sure to update all of your iLok drivers?

He said he's using snow leopard.

[mlemos]

hang in there. you're very likely just a driver install away from being up and running.

when you go to ilok.com be sure to install both the client installer and the driver installer. http://ilok.com/download-ilok-software.html

marco

[fakir_cz]

http://duc.avid.com/showthread.php?t=297593

There's no need to create duplicate threads. As has been said in the other thread, install the latest driver from the iLok.com webpage, that should fix your problem.

[SpinningDisk]

Don't forget to transfer your license over to your iLock.