M-Powered Academic 7.4 / M-Audio MobilePre USB Academic Error Message

[JustparaDOX]

I got the PT Academic Hardware Upgrade to M-Powered Academic 7.4.

I originally purchased M Audio Academic Series with Pro Tools pack with the MobilePre Usb Academic through my school. I recieved and offer to upgrade to M-Powered 7.4. I had to purchase an iLok to get it to work.

My OS is Windows Vista Home Premium Service Pack 1, I have my MobilePre Academic driver installed, I have Pro Tools M-Powered 7.4 installed, I have uninstalled and reinstalled them to see if that is the issue.

I am getting this error message, "Unable to locate M-Audio hardware. Make sure your hardware is connected and turned on." I don't know what to do. I can't get Pro Tools to recognize the M Audio MobilePre Academic. Can someone help me? Please.

[DigiTechSupt]

Have you installed the latest driver for the MobilePre, available here?:

http://www.m-audio.com/index.php?do=....drivers&f=940