Weird iLok issues...

[Dax Productions]

Yesterday I had avid deactivate my new "Flex" subscription so I could purchase a Studio subscription as that tier now suits all my needs.

Been having WEIRD ilok issues ever since...

For instance... the new GrooveCell and SynthCell plugins... I transfer the licenses to my ilok... I see them there... then when I launch pro tools it wants me to "activate" them. So I click activate and choose my ilok. It says "activated!" and then the next error says

"Activation Error - This software cannot be run because the activation experience thinks the authorization was found, but the wrapper could not verify it."

Then at the end of launch I get the "not 64 bit plugins" errors for those two.

Then... for certain plugins, such as my slate subscription and Soundtoys (so far) it doesn't seem to be able to see my licenses on my ilok. If I move the licenses to my computer, it sees them... That's an ok workaround, but for certain plugins like Echo Farm, they can only be put on an ilok.

Any ideas?? Pulling my hair out here...

Edit: now it seems to be any license on my ilok. What a mess.

[sw rec]

Why system info is critical if you want answers:
Mac or PC?
Got USB power management disabled? Necessary on PC.

[Dax Productions]

Sorry

Mac studio m1 max
Monterey 12.3
Pt 2022.4

Fresh install of everything as of last week and everything was working fine until today with the PT subscription change.

[Dax Productions]

Managed to fix it.

In case anyone else has this issue:

1. Selected all plugins on my ilok.
2. Right click - > Deactivate -- iLok should be empty now
3. Right click on iLok -> Synchronize
4. Select all available licenses and drag them back onto the ilok.

That was annoying.

[thin ice]

Originally Posted by Dax Productions

Managed to fix it.

In case anyone else has this issue:

1. Selected all plugins on my ilok.
2. Right click - > Deactivate -- iLok should be empty now
3. Right click on iLok -> Synchronize
4. Select all available licenses and drag them back onto the ilok.

That was annoying.

Good info. i always get nervous with the word deactivate on my iLok account.