Exchange newly purchased MBox2 for Mbox3?

[bched]

I bought and registered a new Mbox 2 less than 30 days ago (27 days ago to be exact) and was wondering if there is any way to exchange the newly purchased Mbox 2 for the Mbox 3, since it is such a new purchase - I wouldn't have even bought the Mbox 2 had I known the Mbox 3 would be coming out in just a couple of weeks.

thanks and cheers..

[audiogeekzine]

Talk to your dealer. You will have to fill out a transfer of ownership form.

[bched]

i bought it from Musicians Friend...so far they have been very helpful

[TOM@METRO]

Let us know. If they help you, it's a point for them.

[rqstudio]

It sucks when this happens! I had the same experience when I purchased the 003 and weeks later Digi introduced the 003+ and then again when I bought Acronis for Win 7, and within weeks they brought out Acronis 2011. (I'm sure there were other times also) Both times I ended up eating it. But put yourself in their position. They have to get rid of their old stock and chances are you probably got a good deal! When prices drop on a particular item, chances are they're dumping it from their line. Good luck with the exchange.

[Benoni]

if you have had if for less than 30 days, there should be no problem in returning it. As they have a 45 day satisfaction, 45 day Lowest Price guarantee.

http://mf.custhelp.com/cgi-bin/mf.cf...p?p_faqid=1399

The Musicians Friend family of stores (Music123, Guitar Center) will help you out, they have always done right by me. make sure to CALL them.

[bched]

So good news...

they obviously were not able to do a straight monetary exchange since the Mbox 3 is obviously worth more at this point, but they did approve a full refund on my already opened Mbox 2...so tomorrow I will ship it off to them, and when I get my funds back in probably a week or so I will order the Mbox 3 from them!!

i HIGHLY recommend Musicians Friend...on my initial order UPS was 1 day late on 2nd day AIR and they refunded me the $40 extra I paid. Awesome service!!

thanks everyone for the advice...cheers

[albee1952]

That is good news(and a nice point for that company). In their defense, they may not have known about the upcoming new stuff. Most audio and MI manufacturers are very tight-lipped about new stuff.

[bched]

That is good news(and a nice point for that company). In their defense, they may not have known about the upcoming new stuff. Most audio and MI manufacturers are very tight-lipped about new stuff.

very true..thats how they sell of their backstock of older models (i bought one! lol)

i wouldnt have even considered trading up to the Mbox 3, but a lot of people are giving this rave reviews, saying it is miles and miles above Mbox 2 and a turning point for digi/avid audio hardware in this bracket.

[Benoni]

Originally Posted by bched

So good news...

they obviously were not able to do a straight monetary exchange since the Mbox 3 is obviously worth more at this point, but they did approve a full refund on my already opened Mbox 2...so tomorrow I will ship it off to them, and when I get my funds back in probably a week or so I will order the Mbox 3 from them!!

i HIGHLY recommend Musicians Friend...on my initial order UPS was 1 day late on 2nd day AIR and they refunded me the $40 extra I paid. Awesome service!!

thanks everyone for the advice...cheers

I knew they would fix you up.