FINALLY a Sandra report!!! Help please

[spenner]

I was having problems before but the current Sis download works.

When using only a few VI's, PT9 operates best on 1 Core. To be exact I'm running a session with Sylus RMX x2 (one for the Kit on separate channels and another or Perc), NI Massive x2, Hybrid x2, and 1 pad sound from EWQL Play. If I use more than 1 Core then I get random -9128 errors... "You are running low on CPU power." Other than the random -9128 errors, PT runs fine at about 25-30% (on this session) CPU on 7 Cores. I use 128 buffer.

Surely I should be able to use 7 cores and get more VI's without this error. Please take a look at my Sandra report and tell me if something is wrong. The only thing I can think of is the video card. I recently learned that only Nvidia is compatible with PT9. Can someone confirm this before I get another card?

BTW the current video card is the cause of the 3.9 Windows Experience Index.

Thanks!

< Computer >
Model: Gigabyte X58A-UD3R
Workgroup: WORKGROUP
Host Name: Music-PC
User: Music

< Processor >
Model: Intel(R) Core(TM) i7 CPU 930 @
2.80GHz
Speed: 2.8GHz
Cores per Processor: 4 Unit(s)
Threads per Core: 2 Unit(s)
Type: Quad-Core
Integrated Data Cache: 4x 32kB, Synchronous, Write-Thru, 8-way, 64
byte line size, 2 threads sharing
L2 On-board Cache: 4x 256kB, ECC, Synchronous, ATC, 8-way, 64
byte line size, 2 threads sharing
L3 On-board Cache: 8MB, ECC, Synchronous, ATC, 16-way, Exclusive,
64 byte line size, 8 threads sharing

< Computer >
Mainboard: Gigabyte X58A-UD3R
BIOS: Award (Phoenix) FC 11/11/2010
Bus(es): X-Bus PCI PCIe IMB USB FireWire/1394 i2c/
SMBus
Multi-Processor (MP) Support: No
Multi-Processor Advanced PIC (:Yes
Total Memory: 12GB DIMM DDR3

< Chipset >
Model: Giga-Byte X58 I/O Hub
Front Side Bus Speed: 2x 2.4GHz (4.79GHz)

< Chipset >
Model: Giga-Byte Core Desktop (Bloomfield) UnCore
Front Side Bus Speed: 2x 2.4GHz (4.79GHz)
Total Memory: 12GB DIMM DDR3
Channels: 3
Memory Bus Speed: 2x 798MHz (1.6GHz)

< Memory Module(s) >
Memory Module: Corsair CMX6GX3M3C1600C7 2GB DIMM DDR3 PC3-
12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Memory Module: Corsair CMX6GX3M3C1600C7 2GB DIMM DDR3 PC3-
12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Memory Module: Corsair CMX6GX3M3C1600C7 2GB DIMM DDR3 PC3-
12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Memory Module: Corsair CMX6GX3M3C1600C7 2GB DIMM DDR3 PC3-
12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Memory Module: Corsair CMX6GX3M3C1600C7 2GB DIMM DDR3 PC3-
12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Memory Module: Corsair CMX6GX3M3C1600C7 2GB DIMM DDR3 PC3-
12800U DDR3-1600 (9-9-9-24 5-34-10-5)

< Video System >
Video Adapter: ATI Radeon HD 5400 Series (80 SM5.0 650MHz,
512MB DDR3 2x400MHz 64-bit, PCIe 2.00 x16)
Video Adapter: ATI Radeon HD 5400 Series (80 SM5.0 650MHz,
512MB DDR3 2x400MHz 64-bit, PCIe 2.00 x16)

< Graphics Processor >
Compute Shader Processor: ATI Radeon HD 5400 Series (80SP 650MHz, 512MB
DDR3 800MHz 64-bit)
STREAM Processor: ATI Radeon HD 5400 Series (80SP 650MHz)

< Storage Devices >
WDC WD1002FAEX-00Z3A0 (1TB, SA:932GB (F:)
WDC WD1002FAEX-00Z3A0 (1TB, SA:932GB (E:)
WDC WD1002FAEX-00Z3A0 (1TB, SA:932GB (C:)
Hitachi HDS721010CLA332 (1TB, :932GB (G:) (H:)
TSSTcorp CDDVDW SH-S223L (SATA:N/A (D:)

< Logical Storage Devices >
Samples (F:): 932GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB,
SATA600, 3.5", 7200rpm)
Audio (E:): 932GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB,
SATA600, 3.5", 7200rpm)
System Reserved: 100MB (NTFS)
Storage (G:): 503GB (NTFS) @ Hitachi HDS721010CLA332 (1TB,
SATA300, 3.5", 7200rpm, 29MB Cache)
Hard Disk (C:): 931GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB,
SATA600, 3.5", 7200rpm)
Backup (H:): 429GB (NTFS) @ Hitachi HDS721010CLA332 (1TB,
SATA300, 3.5", 7200rpm, 29MB Cache)
Optical Drive (D:): N/A @ TSSTcorp CDDVDW SH-S223L (SATA150, DVD+-
RW, CD-RW, 2MB Cache)

< Peripherals >
LPC Hub Controller 1: Giga-Byte LPC Interface Controller
LPC Legacy Controller 1: ITE IT8720F
Audio Device: Giga-Byte HD Audio Controller
Audio Device: PC Partner Manhattan HDMI Audio [Mobility
Radeon HD 5000 Series]
Audio Codec: ATI (AMD) HDMI Audio
Disk Controller: Giga-Byte 6 port SATA AHCI Controller
Disk Controller: Giga-Byte 88SE9128 SATA-600 Controller
Disk Controller: Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID
Controller
Disk Controller: Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID
Controller
Disk Controller: Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID
Controller
USB Controller 1: Giga-Byte USB UHCI Controller #4
USB Controller 2: Giga-Byte USB UHCI Controller #5
USB Controller 3: Giga-Byte USB UHCI Controller #6
USB Controller 4: Giga-Byte USB EHCI Controller #2
USB Controller 5: Giga-Byte USB UHCI Controller #1
USB Controller 6: Giga-Byte USB UHCI Controller #2
USB Controller 7: Giga-Byte USB UHCI Controller #3
USB Controller 8: Giga-Byte USB EHCI Controller #1
FireWire/1394 Controller 1: Giga-Byte TSB43AB23 1394a-2000 OHCI PHY/link-
layer Controller
SMBus/i2c Controller 1: Intel 801xx/63xx SMBus

< Printers and Faxes >
Printer: Microsoft XPS Document Writer (600x600,
Colour)
Fax: Microsoft Shared Fax Driver (200x200)

< Network Services >
Network Adapter: D-Link DGE-530T Gigabit Ethernet Adapter
(rev.B) (Ethernet, 100Mbps)

< Power Management >
Mains (AC) Line Status: On-Line

< Operating System >
Windows System: Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance: x64

< Windows Experience Index >
Current System: 3.9

[DJ Hellfire]

Have you tried the w7 optimizations?

Also, the i7 is 4 cores, not 7!

[spenner]

Originally Posted by DJ Hellfire

Have you tried the w7 optimizations?

Also, the i7 is 4 cores, not 7!

Yes, I did the W7 optimizations after building the system long ago. Regarding Cores, I am referring to the Cores in PT9 playback engine - should have specified that.

[DJ Hellfire]

Originally Posted by spenner

Yes, I did the W7 optimizations after building the system long ago. Regarding Cores, I am referring to the Cores in PT9 playback engine - should have specified that.

I don't see a problem with your hardware. Maybe the more experienced guys will see something. But I can advice you to make sure your bios is updated and that your ram timing and frequency is properly set. Check the i7 sticky for more info.

[spenner]

Originally Posted by DJ Hellfire

I don't see a problem with your hardware. Maybe the more experienced guys will see something. But I can advice you to make sure your bios is updated and that your ram timing and frequency is properly set. Check the i7 sticky for more info.

Thanks DJ. I have the latest BIOS update. After overlooking the i7 thread again I noticed the part about XMP Profile 1 setting RAM and voltage to the proper settings is gone. I followed that recommendation thinking that it set everything accordingly. I just looked at one of my RAM sticks and see that it is 7-8-7-20. Sandra says 9-9-9-24!! I guess that's a start... be back in a sec...

[DJ Hellfire]

Originally Posted by spenner

Thanks DJ. I have the latest BIOS update. After overlooking the i7 thread again I noticed the part about XMP Profile 1 setting RAM and voltage to the proper settings is gone. I followed that recommendation thinking that it set everything accordingly. I just looked at one of my RAM sticks and see that it is 7-8-7-20. Sandra says 9-9-9-24!! I guess that's a start... be back in a sec...

Good luck!

[caruso7r]

FWIW I ran into 9128 errors a few weeks ago and it turned out to be a cd/dvd virtual device program called "magic disc" As soon as I uninstalled it the errors went away. I realize this was a isolated case and this particular program isn't very popular, but I had to use it for a couple of files and once I discovered it was the problem, I found another solution.

[DJ Hellfire]

Originally Posted by caruso7r

FWIW I ran into 9128 errors a few weeks ago and it turned out to be a cd/dvd virtual device program called "magic disc" As soon as I uninstalled it the errors went away. I realize this was a isolated case and this particular program isn't very popular, but I had to use it for a couple of files and once I discovered it was the problem, I found another solution.

Look into Ultra ISO or Power ISO. Both are great!

[spenner]

Changing the RAM timings stopped the 9xxx error but the CPU meter is still choking. I'm running a session with 5 patches from Structure and 1 patch from Xpand. I figured I'd just give AVID's own plugs a try. CPU meter jumps frantically between 40-55% for such a small session!!!!!! I'm officially frustrated. I followed everything on the i7 thread.

PT9 purrs all day when mixing and takes all the fx plugs I can throw at it. Just for the hell of it I took an old session with 40 audio tracks, put Digi III comp, eq, and chorus on every track, put Eleven on 7 tracks, and also put Waves SSL G Channel on every track. Ran the session glitch free for several minutes on 128 buffer at steady 50% CPU. The virtual instrument session mentioned above is a fraction of this but runs at the same CPU percentage.

It is the virtual instruments that are making my computer feel like a Pentium II and I don't know why!! Perhaps an i7 930 (awesome processor btw) is not for PT9 and virtual instruments???