HELP, PT 7.4 with Mbox 2 won't start

[Angelika]

Hello,

I need help, I got a bit outdated system of PT LE 7.4 with Mbox2 on Windows XP with SP3 and recently I have problems with starting the application. I even reinstalled the system, but the problem persists. PT installs properly, but won't start.

If anyone is familiar with the problem, if there's some incompatibility with web browsers, antivirus software, web communicators, anything, please let me know.

Thanks in advance. All the best.

Angelika

[JMS40]

Do you have Internet Explorer 8 installed on that computer? It was a big issue with that generation of PT/XP...
Sticky: Tech Alert - Installation of Internet Explorer 8 may cause Pro Tools to not launch.

[Angelika]

I know about this issue, I've stopped using IE long time ago, it's dormant in the system, and I don't update it (I install updates manually). There's got to be something else.

[JMS40]

You don't need to use IE 8, it mucks up PT just being installed on the system.