M-Audio Fast Track Ultra Troubleshoot

[madlove]

Hi,
I’ve been running PT MP9 with the Fast Track Ultra for years until my laptop died.
I now have a late 2013 iMac that I was able to load PT MP9 on, running Mountain Lion 10.8.5. I downloaded the maudio drivers from the CD. but PT can’t find the maudio hardware when it’s opening. Does anyone have any ideas what I can do? Could it be I need to download new drivers? I can’t find any on the maudio site that work and I’m at a loss. Any suggestions or ideas would be great. Thanks Chris

[madlove]

Hi,
I’ve been running PT MP9 with the Fast Track Ultra for years until my laptop died.
I now have a late 2013 iMac that I was able to load PT MP9 on, running Mountain Lion 10.8.5. I downloaded the maudio drivers from the CD. but PT can’t find the maudio hardware when it’s opening. Does anyone have any ideas what I can do? Could it be I need to download new drivers? I can’t find any on the maudio site that work and I’m at a loss. The Fast Track Ultra control panel says the “panel could not establish contact with the driver.” Any suggestions or ideas would be great. Thanks Chris

[Darryl Ramm]

A duplicate of https://duc.avid.com/showthread.php?t=421141

Could you please follow the DUC guidelines and not cross post stuff to multiple threads, you will end up with two separate conversations going with folks, largely repeating themselves and wasting other people's time when you do this.

[madlove]

Sorry Darryl, I wasn’t sure which forum was the best choice.

[Darryl Ramm]

Originally Posted by madlove

Sorry Darryl, I wasn’t sure which forum was the best choice.

Yep, it's often an unclear choice, but it really does not matter, a threat typically gets seen and replied to. And its' it's really an issue a mod will often move it.

[Darryl Ramm]

What macOS versions does the driver you are installing claim to support?

Does the M-Audio device show up in Audio/MIDI settings audio devices?

Avid info for old M-Audio drivers is supposed to be here: https://avid.secure.force.com/pkb/ar...t-Track-Family

But that's all screwed up and the link for the Fast Track Ultra is missing.

Avid dumped M-Audio, it was a business failure and support disaster for them. It's now a seperate company making low end stuff. I don't think the new company took over the Ultra product line so they are not responsible for updates.

Maybe somebody from Avid can at least fix the broken link issue.

The best advice you are going to get is to throw that interface out and buy something from a vendor who provides good product support. Focusrite being the canonical low end interface vendor many of us recommend (Focusrite also make lots of higher end interfaces) but you are going to need to make sure any interface you buy now has drivers that are supported on Mountain Lion. There are no end of nice interfaces spanning a large feature/price range, from vendors such as UAD, RME, Focusrite, Presonus, Apogee, Motu, ... and a bunch of other vendors I'd not touch with a ten foot pole.

[madlove]

Thanks so much for the reply. I believe the driver should support 10.3 and above but I’m not sure. I didn’t check the audio/midi but will try to.
Yeah, when I bought PTMP9 maudio seemed like the cat’s pajamas but now it’s something else entirely. I’ll check out your vendor suggestions. C

[Pibu]

Dear all, i got a an okd fast track ultra and ultra 8r but they don’t work with my mac with osx11 big sur. Please tell me there’s a way to make it works! Have a nice day!

[JoelG]

The last Mac OS that had drivers for those was 10.10. Someone may have a workaround to get them working, but not officially supported.

https://avid.secure.force.com/pkb/ar...tra-8R-Drivers

"Qualified with Mac OS X 10.8.5, 10.9.5, 10.10, 10.10.1
Note that Mac OS X 10.11 El Capitan (or later) is not compatible and will not be qualified"

If you were using Windows, the old Win 8 drivers would likely work on Win 10/11.

Joel

[Pibu]

Many thanks, do you think that i can find the way searching in these threads?