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  #1  
Old 05-20-2015, 12:22 PM
clemeshewsky clemeshewsky is offline
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Join Date: May 2015
Location: U.S
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Default Asc not working!

Hello, I recently purchased an ASC because I lost my ilok and ant to transfer my pro tools 11 license to a new one I bought. However when I enter it online it's saying invalid user, and when I call to put it in it's saying my ASC isn't available for phone support, although it clearly says I have one phone call.. they've already charged my account, but you can't get a person on the phone without entering your ASC... You see my dilemma. I am beyond frustrated and created this account just to post this thread because I'm not just going to keep buying ASC's until one finally decides to work. PLEASE HELP!!!
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Old 05-20-2015, 12:27 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
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So sorry! Escalated to CS to start a support case, please check your email...
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