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Old 09-24-2006, 05:40 PM
anemicrock anemicrock is offline
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Join Date: Sep 2006
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Default install trouble. please help

Please can someone help me. I am running windows xp service pack 2 and have just tried to install 6.4.1 on my system after doing a clean install of my os. After the install of pro tools when I try to run pro tools I get the message:

this software could not find the required user interface DLL. Please reinstall the software and try again.

I have. about 10 times now and it still does the same thing and sometimes goes to a blue screen for about a second the the system restarts.

I appolagise if this has been posted before but this is driving me nuts.

Please help.
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Old 09-25-2006, 03:02 AM
Przemek Przemek is offline
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Default Re: install trouble. please help

Quote:
I am running windows xp service pack 2 and have just tried to install 6.4.1
This is the problem. 6.4 will not work with SP2. Go back to SP1 or try next PT version.

Przemek.
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