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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
10-03-2022, 01:08 PM
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Apollo DUO - "The computer was in sleep mode..."
Hi all. I use the UAD Apollo Duo Firewire as my interface for Pro Tools 11. For the first few days after set-up, no problems. Now, however, when I start up my PC, I get the following error message: "The computer was in sleep mode while a UAD Firewire device was attached. System sleep is not compatible with UAD Firewire devices. Before resuming operation, the computer must be restarted." Huh?
 The first few times seeing that, I simply restarted, even though my computer hadn't been in sleep mode prior to shutting it down the previous night. I then disabled sleep mode altogether, hoping that would resolve the issue, but no luck. Any ideas what's up with my system, or how to get past this? Like I said, rebooting is no problem, but I'd rather not have to. Thanks much, Ken 
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#2
10-03-2022, 01:31 PM
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Re: Apollo DUO - "The computer was in sleep mode..."
USB sleep/power management disabled?
Sounds like an error from the UAD box/software not from Pro Tools. Why don't you ask UAD about this?
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#3
10-03-2022, 02:19 PM
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Re: Apollo DUO - "The computer was in sleep mode..."
Hi Daryl. It is now. Thanks! RE UAD, I didn't find any info when I searched on this issue. Also didn't find a community platform like this one, so I figured I'd ask here.
Cheers.
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#4
10-03-2022, 02:23 PM
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Re: Apollo DUO - "The computer was in sleep mode..."
UAD has a pretty good forum, some folks from here do spend time/moderate there. https://uadforum.com/community/index.php
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#6
11-13-2022, 08:03 AM
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Re: Apollo DUO - "The computer was in sleep mode..."
Quote:
https://u.audio/support
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Linear Mode
