Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > macOS

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 08-13-2013, 09:34 PM
rgranhol4444 rgranhol4444 is offline
Member
 
Join Date: Aug 2013
Location: Ancaster
Posts: 1
Default "There are no qualifying upgrade products on this iLok account."

I bought Pro Tools 10 earlier this year (the box version, from Long and McQuade). I bought the upgrade version of Pro Tools 11 from the Avid store and am now trying to download it, but when I punch in my iLok username it gives me the error message "There are no qualifying upgrade products on this iLok account. Please try another iLok account." Since Avid seems to have NO support for us Canadians I'm forced to come here! Does anybody know what's wrong here?
Reply With Quote
  #2  
Old 08-13-2013, 10:16 PM
Bruce Paine's Avatar
Bruce Paine Bruce Paine is offline
Admin Emeritus
 
Join Date: Apr 1998
Location: Carmel, CA
Posts: 2,882
Default Re: "There are no qualifying upgrade products on this iLok account."

Quote:
Originally Posted by rgranhol4444 View Post
I bought Pro Tools 10 earlier this year (the box version, from Long and McQuade). I bought the upgrade version of Pro Tools 11 from the Avid store and am now trying to download it, but when I punch in my iLok username it gives me the error message "There are no qualifying upgrade products on this iLok account. Please try another iLok account." Since Avid seems to have NO support for us Canadians I'm forced to come here! Does anybody know what's wrong here?
Need more info. Check the Private Message I sent you.
__________________
Bruce Paine
System Details
Reply With Quote
  #3  
Old 09-15-2015, 11:57 PM
ludohd ludohd is offline
Member
 
Join Date: Sep 2015
Location: Peru
Posts: 1
Default Re: "There are no qualifying upgrade products on this iLok account."

I have the same problem, I acquired the PT 10 HD in card. urgent help
Attached Images
File Type: jpg IMG_8002.jpg (50.8 KB, 0 views)
File Type: jpg Sin título.jpg (34.9 KB, 0 views)
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
"No Qualifying iLok" - Can't download PT11 sparky3000 Pro Tools 11 5 12-12-2013 01:34 PM
Avid Account - "My Products" have gone! [solved] i_o General Discussion 3 07-25-2013 03:07 PM
There are no qualifying upgrade products on this iLok account. DanielPapak Pro Tools 11 2 07-01-2013 04:37 AM
Do not install until you have read the " ilok License Manager & HD11 Upgrade " thread Barry Johns Pro Tools 11 0 06-21-2013 05:44 PM
Why is PT9 gone from "my products" in my avid account????? shawnc Pro Tools 9 1 12-07-2010 12:49 AM


All times are GMT -7. The time now is 05:54 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com