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#61
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Re: Pro Tools reinstatements
Blimey, that's a scare. So it looooks like it's just bad wording on Avid's part? Will wait for this to be straightened out before buying.
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Guy Rowland www.guyrowland.co.uk www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music. PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i Macbook Air M2; 24gb RAM |
#62
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Re: Pro Tools reinstatements
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System : Studio - Avid Carbon interface , PT Ultimate 2023.12 Mid 2020 (intel) iMac 27" Ventura 13.2 .1 Mobile - 2021 14 " MBP M1 Pro PT Ultimate 2024.3.0 --Sonoma 14.4 Enjoy the Journey.... Kev... Last edited by K Roche; 12-04-2021 at 07:07 AM. |
#63
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Re: Perpetual License Annual Subscription New Help !!!
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#1 before you took this new offer,,, You did not have a current perpetual license/s All your licenses were expired . Correct ? The reason I ask is,, my license is current and this new offer is not in my account, So there is no "link to follow".
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System : Studio - Avid Carbon interface , PT Ultimate 2023.12 Mid 2020 (intel) iMac 27" Ventura 13.2 .1 Mobile - 2021 14 " MBP M1 Pro PT Ultimate 2024.3.0 --Sonoma 14.4 Enjoy the Journey.... Kev... |
#64
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Re: Perpetual License Annual Subscription New Help !!!
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I have it all sorted now. Yes my support plan had expired earlier in the year so even though it was veery confusing the thing I bought was a reinstatement. The best way to see this is via the iLok account. I can also see why someone from support might think I have moved to subscription. So what happened is my previous license has cross-graded to a subscription!!! BUT the subscription is for HEAT and the ALL Plugin Bundle. These items are now in my iLok as a subscription which, to be honest, I will not even use, I see no point in getting too attached to something that I potentially will not have in years time. Now my actual perpetual license in the iLok states it has is active and starts on the 3rd dec and allows all versions of Pro Tools until Dec 2022. That is perfectly clear and easy to understand unlike the Avid account information...so I am still Perpetual !!! perfect! The problem is we are told to buy the "1-Year Upgrade and Support Plan" in Avid's own marketing about the offer. But that product does not even exist, it is actually called "Annual Upgrades + Support Plan". And it is also labelled "Move to Subscription" which is scary. And then your old license does say it cross graded to a subscription which is even more scary but then the perpetual still remains in tact. I think Avid are using the subscription process to sell the reinstatement which is not very reassuring for people who want to avoid subscriptions. But it does work. By the way, buying it from the Avid website does start it as soon as you pay for it. So if you need one for the future to use, get it from a reseller, they do have them as one contacted me knowing I wanted one yesterday. Last edited by MeBeMe; 12-04-2021 at 09:23 AM. |
#65
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Re: Pro Tools reinstatements
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Thanks for that, I think I have it sorted now. I looked in my iLok account and it is much clearer in there as to what is going on. I think it would be great in future if the name of the product we are asked to buy matches the name of the actual product for sale. We are asked to buy something with the wording "1-Year" but the actual product does not use that term. It would probably make everyones life easier if a reinstatement was actually called "Reinstate Perpetual Upgrade and Support Plan" then everyone would know what it is we are about to buy and Perpetual was not called "Perpetual Subscription" lol |
#66
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Re: Pro Tools reinstatements
Thanks for taking the time to reply Tom.
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#67
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Re: Pro Tools reinstatements
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Dave Pro Tools Ultimate 2022.12 / OSX Monterey 12.6.2 Avid HD Omni / HD IO 8x8x8 / HDX Sonnet Echo Express 3 iMac Pro 3GHz, 10 Core, 64 GB |
#68
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Re: Pro Tools reinstatements
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Second and more important resorting to ad hominem attack always indicates a lack of substance in a persons position or argument. Unfortunately "Because I don't like it, " is not a valid argument to not charge more to opt out and back in ..... Damn straight, if I am funding continued development then those who want to take advantage of new development after opting out, should definitely have to pony up.........
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System : Studio - Avid Carbon interface , PT Ultimate 2023.12 Mid 2020 (intel) iMac 27" Ventura 13.2 .1 Mobile - 2021 14 " MBP M1 Pro PT Ultimate 2024.3.0 --Sonoma 14.4 Enjoy the Journey.... Kev... Last edited by K Roche; 12-04-2021 at 12:36 PM. |
#69
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Re: Perpetual License Annual Subscription New Help !!!
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Which apparently is not a "product" per. se. But a rather a "path" to upgrade a product (i. e. expired perpetual license) , because you are "upgrading" your expired perpetual license to be current, and be qualified to then be able to renew the " 1-Year Software Update and Support Plan" in the following years --- Which is how it should be labeled in your avid account, under My Products > Pro Tools > Perpetual Product ,,, in the upper right hand corner At least that is what is says in my account ? Quote:
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System : Studio - Avid Carbon interface , PT Ultimate 2023.12 Mid 2020 (intel) iMac 27" Ventura 13.2 .1 Mobile - 2021 14 " MBP M1 Pro PT Ultimate 2024.3.0 --Sonoma 14.4 Enjoy the Journey.... Kev... Last edited by K Roche; 12-04-2021 at 12:37 PM. |
#70
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Re: Perpetual License Annual Subscription New Help !!!
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Here is a picture of the exact thing you have to buy and it does not say “1-Year” it says “Annual”. I would say it does not match Avid’s own explanation of what to purchase. And it does label it as “Move to Subscription” which is also unhelpful but I see why that would happen. They would have to get the development team to change the combo box labels and that may have taken a while to get actioned, whereas adding a new entry in a drop down is probably just a parameter change and then tie it to an existing sku. Last edited by MeBeMe; 12-04-2021 at 05:48 PM. |
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