Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Pro Tools

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 04-26-2022, 12:16 PM
persuader's Avatar
persuader persuader is offline
Member
 
Join Date: Aug 2008
Posts: 95
Default Where is the PT 2022.4 file in Avid account?

I finally found the file under: Pro Tools | First
If i look under Pro Tools Studio i can only see
Avid Complete Plug-In Bundle
It never used to be like that....confused
Reply With Quote
  #2  
Old 04-26-2022, 01:57 PM
sw rec sw rec is online now
Member
 
Join Date: Oct 2005
Location: Colo Spgs Colo
Posts: 6,072
Default Re: Where is the PT 2022.4 file in Avid account?

I found it in my account under “Legacy Download Links.”
Reply With Quote
  #3  
Old 04-26-2022, 04:39 PM
jeffro's Avatar
jeffro jeffro is offline
Avid
 
Join Date: Sep 1999
Location: Earth
Posts: 10,138
Default Re: Where is the PT 2022.4 file in Avid account?

Quote:
Originally Posted by sw rec View Post
I found it in my account under “Legacy Download Links.”
... for your Software Updates + Support Plan that expired in 2016. That's normal.
__________________
Reply With Quote
  #4  
Old 04-26-2022, 04:43 PM
jeffro's Avatar
jeffro jeffro is offline
Avid
 
Join Date: Sep 1999
Location: Earth
Posts: 10,138
Default Re: Where is the PT 2022.4 file in Avid account?

Quote:
Originally Posted by persuader View Post
I finally found the file under: Pro Tools | First
If i look under Pro Tools Studio i can only see
Avid Complete Plug-In Bundle
It never used to be like that....confused
Possible you checked while it was being processed? Couldn't find your account based on your DUC email, but if you own a Pro Tools license there should be a VIEW... link in the Pro Tools Studio section at https:my.avid.com/products with the installers. If not, please either update your DUC email to match your account or Create A Case under Account Support at www.avid.com/learn-and-support/contact-audio-and-music-support to provide your account info. Thanks!
__________________
Reply With Quote
  #5  
Old 04-26-2022, 07:49 PM
sw rec sw rec is online now
Member
 
Join Date: Oct 2005
Location: Colo Spgs Colo
Posts: 6,072
Default Re: Where is the PT 2022.4 file in Avid account?

“for your Software Updates + Support Plan that expired in 2016. That's normal.“
Nope, I looked in my CURRENT (non-expired) downloads link. Doesn’t matter, got it, installed it, and all is well. But my support plan is current.
Reply With Quote
  #6  
Old 04-26-2022, 07:53 PM
jeffro's Avatar
jeffro jeffro is offline
Avid
 
Join Date: Sep 1999
Location: Earth
Posts: 10,138
Default Re: Where is the PT 2022.4 file in Avid account?

Quote:
Originally Posted by sw rec View Post
Nope, I looked in my CURRENT (non-expired) downloads link. Doesn’t matter, got it, installed it, and all is well. But my support plan is current.
Interesting. Just checked and I see the correct installers with your current product. Guessing maybe you caught it in the middle of processing? Glad it's resolved.
__________________
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Avid Everywhere EU Region Maintenance Jan 29, 2022 01:00 UTC - 01:45 UTC Avid Technical Alerts 0 01-28-2022 10:19 AM
Avid announces Pro Tools 2020, 2021 and 2022! off the wall Pro Tools 2018 2 04-01-2019 09:50 AM
FS: Pro Tools HD 11/10 Bundle License With iLok Account & Avid Account Jan Pasemann Buy & Sell 0 12-18-2015 07:58 AM
"file not found" downloading HD Driver 12.3.1 from avid account johnsimmons Pro Tools 12 3 12-03-2015 12:44 PM


All times are GMT -7. The time now is 04:33 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com