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  #1  
Old 07-29-2010, 03:13 AM
Etienne_C Etienne_C is offline
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Join Date: Feb 2009
Location: Brussels-Belgium
Posts: 12
Default Protools crashes on opening sessions

Hi,

I have an issue with a protools HD2 8.0.3 cs2 running on a Mac Pro 2 x
2.66 GHz Dual Core Intel Xeon with MAC OS 10.6.2
Sometimes Protools crashes on opening session. I have to restart the
computer before launching PT again otherwise the computer freezes.
I already proceeded to a complete re-install and I have the same thing
happening, so maybe it could be hardware.
I have the last dlog after I could reproduce the crash. Could you check
it out and help us on this issue? How should I send it to you?

Thank you for the service.

Etienne Carton

Studio l'Equipe
av. Leonard Mommaerts, 6-8
1140 Bruxelles
0032/27454834
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  #2  
Old 07-29-2010, 04:05 AM
crizdee's Avatar
crizdee crizdee is offline
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Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,681
Default Re: Protools crashes on opening sessions

Quote:
Originally Posted by Etienne_C View Post
Hi,

I have an issue with a protools HD2 8.0.3 cs2 running on a Mac Pro 2 x
2.66 GHz Dual Core Intel Xeon with MAC OS 10.6.2
Sometimes Protools crashes on opening session. I have to restart the
computer before launching PT again otherwise the computer freezes.
I already proceeded to a complete re-install and I have the same thing
happening, so maybe it could be hardware.
I have the last dlog after I could reproduce the crash. Could you check
it out and help us on this issue? How should I send it to you?

Thank you for the service.

Etienne Carton

Studio l'Equipe
av. Leonard Mommaerts, 6-8
1140 Bruxelles
0032/27454834
Hi,

Many things can cause this issue!! the major cause is nearly always plugins related.

remove ALL plugins except the "stereomixer.dpm" from your plugs folder. system drive/library/app support/digidesign/plugins

TRASH PREFS to empty the cache!

Now try booting with just the stereomixer plug in the folder and see if it happens.

Chris
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  #3  
Old 07-29-2010, 07:31 AM
blank blank is offline
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Join Date: Aug 2008
Location: Montreal
Posts: 68
Default Re: Protools crashes on opening sessions

I've seen that type of mess a couple of times with 8.03, always related to quicktime in my case.

Never crashed again since 8.04
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