Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 12-11-2020, 05:23 AM
kateltecnico kateltecnico is offline
Member
 
Join Date: Dec 2020
Location: Madrid, Spain
Posts: 8
Default ASC submit problem

Hello,

I'm in the process to transfer an Academic Pro Tools 2018 License following the instructions provided by AVID Customer Care to me. I'm the "buyer" so I’ve just filled out the AVID TOO form and purchased an ASC that I’ve just activated but nothing occurred when I submit my ASC code at https://avid.secure.force.com/ASC/ASCWebToCaseHomePage No errors, nothing. I don’t know how to upload the TOO form. Any hints?
I've never owned an Avid product before and the option of Support Center (Portal) is disabled in my account in my.avid.com. if that matters. I attach a screenshot.

Thank you in advance,

Cataldo Torelli.
Attached Images
File Type: jpg Captura de pantalla 2020-12-11 a las 13.21.59.jpg (43.0 KB, 0 views)
Reply With Quote
 

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Licence Transfer problem (ASC submit) nedd Licensing & Accounts 10 12-10-2020 02:24 PM
How and where to submit feedback about controllers YYR123 Artist Series 2 06-01-2014 10:32 PM
Where do we submit feature requests now? Evil Jack Pro Tools TDM Systems (Mac) 13 08-03-2009 01:37 PM
Any Q's about PT7? submit them here... JonnyGinese 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 15 10-03-2005 05:26 AM
PLEASE SUBMIT TIPS FOR PTLE DOUBLE EDGE 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 24 11-15-2000 09:21 AM


All times are GMT -7. The time now is 07:44 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com