Difficulties installing

[timtech]

So far I have installed Pro Tools Express – for some reason I got that and the full version. The hardware mbox springs into life straight away - just plugs in via usb. What I really want to do is install the full version, though.

I couldn't install the full version as it said it was a crossgrade (and that activation code didn't work), so I assumed I had to install the express version first(?) - that activation code worked.

Any way – now when I go into my avid account it doesn't seem to let me upgrade (it asks for system id?)

It won't accept the full version’s activation code, but if you have the system id you can access upgrades you are entitled to apparently.

Not sure what the system id is.