Avid Application Manager (2018.5) stuck on "Getting Subscription Data"

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Avid Application Manager (2018.5) stuck on "Getting Subscription Data"

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06-21-2018, 05:10 AM

estokes1958 estokes1958 is offline

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Join Date: Jan 2016

Location: Cowpens, SC

Posts: 33

Avid Application Manager (2018.5) stuck on "Getting Subscription Data"

Avid Application Manager (2018.5) gets stuck for hours on "Getting Subscription Data" whenever I try to log in.

I have uninstalled and reinstalled the latest version (2018.5), rebooted computer (Windows 8.1 PC)) numerous times, turned off the firewall. Always the same result. Is anyone else having this problem? Is there a "fix"?

Thanks
Ed

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