Waiting for the Video Engine to launch

[nicolasvandooren]

I get this error when trying to enable the video engine in Playback Engine with PT 11.1.2. It shows a progress bar and a message: "Waiting for the Video Engine to launch" and does nothing when it completes. Then I have to hit cancel to continue using PT.
I still have a PT 10.3.7 on the same computer and it works fine with it.

Is there anyone to help me?

Many thanks

[tom_lowe]

Originally Posted by nicolasvandooren

I get this error when trying to enable the video engine in Playback Engine with PT 11.1.2. It shows a progress bar and a message: "Waiting for the Video Engine to launch" and does nothing when it completes. Then I have to hit cancel to continue using PT.
I still have a PT 10.3.7 on the same computer and it works fine with it.

Is there anyone to help me?

Many thanks

I had the same problem on my old Mac which didn't meet the spec for PT11. If you have a Mac older than 2 years then PT11 probably won't work on it.

[mgoorevich]

Originally Posted by tom_lowe

If you have a Mac older than 2 years then PT11 probably won't work on it.

This is probably not so correct statement I am afraid.

[tom_lowe]

Originally Posted by mgoorevich

This is probably not so correct statement I am afraid.

It does seem older Macs have more issues with PT11 than newer ones though. I'm talking from experience here of having used PT11 on several Macs of various ages. With the exception of iMacs and Mac Pros, most machines from earlier than 2012 will not play with PT11. That's from Avid's qualified machines list.

[mgoorevich]

Originally Posted by tom_lowe

It does seem older Macs have more issues with PT11 than newer ones though. I'm talking from experience here of having used PT11 on several Macs of various ages. With the exception of iMacs and Mac Pros, most machines from earlier than 2012 will not play with PT11. That's from Avid's qualified machines list.

We have a Mac Mini Server 2011 in one of our studio and it has no problem running PT11.
With the exception of the known multiple bugs in video engine.
But then my Westmere MacPro has the same problem.
It seem though it is not related to the OP problem....

The following Apple computers are approved by Avid for use with Pro Tools 11 software:


Desktops

Supported
Mac Pro mid-2012, 2010 & 2009 5,1
Mac Pro early 2009 4,1
Not Supported
Mac Pro 3,1 "Harpertown" models and lower
Laptops

MacBook Pro & Air

Supported
MacBook Pro Retina 15-inch (Mid 2012: 10,1)
MacBook Pro Retina 13-inch (Late 2012: 10,2)*
MacBook Pro 15-inch (Mid 2012: 9,1)
MacBook Pro 13-inch (Mid 2012: 9,2)
MacBook Air 2012 5,2 i7
MacBook Air 2011 4,2 (not supported with video engine)
* Note: The 13-inch Retina MacBook Pro may have performance problems and is not recommended for Pro Tools with FireWire interfaces

Mac Mini
Supported
Mac Mini 2012 i7
Mac Mini 2011
iMac

Supported
iMac 2012 13,1 i5
iMac 2010 11,3 i7
iMac 2009 11,1 i5

[tom_lowe]

Thanks, I know what the supported lists machine is. I said most machines that are earlier than 2012 don't work, not all machines. Subtle but important difference. Besides the Mac Pros and iMacs, the Mac mini 2011 is the only supported machine. Therefore my original statement is relevant.

If the OP's Mac is not supported, then that may be the issue.

[mgoorevich]

Well, may be the OP specify his machine specs before start looking for answer ;-)

[tom_lowe]

Originally Posted by mgoorevich

Well, may be the OP specify his machine specs before start looking for answer ;-)

Fair point.

[SDDP]

fyi, I have a Mac pro 8 core 3,1 Harpertown and a new mac pro 12 core westmere and taking the Mac HD drive (along with BM Intensity Pro & PTHDN card) and putting it in the Harpertown works perfectly fine even thought it is not fully supported.

Long story why I kept the 3,1 for now and why I had to use the 3,1.