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  #1  
Old 01-20-2013, 05:02 PM
powerjoe powerjoe is offline
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Default Crash with PT 10.3.3 (crash report inside)

I reinstalled PT 10........


She's workin' fine and dandy now.



Not sure what it was.

Thanks for offering to help me!
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Ready Acoustics LLC
Bass Traps and Acoustic Panels
www.readyacoustics.com
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  #2  
Old 01-20-2013, 05:50 PM
Chief Technician Chief Technician is offline
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Exclamation Re: Crash with PT 10.3.3 (crash report inside)

Quote:
Originally Posted by powerjoe View Post
I can post more of the crash report if necessary -
It is necessary. We need the data from the thread that caused the crash, which is thread #36.
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Jonathan S. Abrams, CEA, CEV, CBNT
Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10)
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  #3  
Old 01-20-2013, 11:45 PM
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Shifted Music Shifted Music is offline
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Default Re: Crash with PT 10.3.3 (crash report inside)

Quote:
Originally Posted by Chief Technician View Post
It is necessary. We need the data from the thread that caused the crash, which is thread #36.
Ive had many crashes lately.

Can't seem to post crash logs as they are too big... do I use copy and paste the section from the crashed thread and maybe header and footer system info???
__________________
Jay-J

System
MacPro 12 Core • 24 G Ram • 10.12.6
PT 12.8.1 • Mbox 3 Pro • Plug-ins Verified
4 HD • OS ssd | Audio ssd | Sample Library ssd | Storage
MAXPower eSATA 6G Card • Wiebetech RTX100H-Q
Kensington Trackball Works/Orbit Optical
Bluetooth off/Airport on and off.
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  #4  
Old 01-21-2013, 09:12 AM
Chief Technician Chief Technician is offline
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Thumbs up Re: Crash with PT 10.3.3 (crash report inside)

Quote:
Originally Posted by Shifted Music View Post
do I use copy and paste the section from the crashed thread and maybe header and footer system info???
Yes please.
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Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10)
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  #5  
Old 01-21-2013, 09:54 PM
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Shifted Music Shifted Music is offline
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Default Re: Crash with PT 10.3.3 (crash report inside)

Process: Pro Tools [266]
Path: /Applications/Avid/*/Pro Tools.app/Contents/MacOS/Pro Tools
Identifier: com.digidesign.ProTools
Version: 10.3.3.111 (10.3.3f111)
Build Info: Unknown-10330111~111
Code Type: X86 (Native)
Parent Process: launchd [143]

Date/Time: 2013-01-19 08:28:39.837 +1100
OS Version: Mac OS X 10.7.5 (11G56)
Report Version: 9

Interval Since Last Report: 57108 sec
Crashes Since Last Report: -48
Per-App Interval Since Last Report: 38647 sec
Per-App Crashes Since Last Report: -11
Anonymous UUID: 6C7F993A-8334-4FC1-A98C-D039BBA0E84B

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000009

VM Regions Near 0x9:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Avid/*/Pro Tools.app/Contents/MacOS/Pro Tools
__TEXT 0000000000001000-0000000000143000 [ 1288K] r-x/rwx SM=COW /Applications/Avid/*/Pro Tools.app/Contents/MacOS/Pro Tools

Application Specific Information:
objc[266]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.RPCX.Predator.aax 0x42a9578f uEditor::close() + 143
1 com.RPCX.Predator.aax 0x42a50c07 AudioEffect::dispatcher(int, int, int, void*, float) + 167
2 com.RPCX.Predator.aax 0x42a5269a AudioEffectX::dispatcher(int, int, int, void*, float) + 1482
3 com.RPCX.Predator.aax 0x42a5158f AudioEffect::dispatchEffectClass(AEffect*, int, int, int, void*, float) + 47
4 com.RPCX.Predator.aax 0x42a49c9d _ZN14AAX_ParametersD0Ev. + 84
5 com.RPCX.Predator.aax 0x42b2eefb CACFUnknown::InternalRelease() + 57
6 com.RPCX.Predator.aax 0x42a4bf93 AAX_IEffectParameters::Release() + 19
7 com.avid.framework.AAXHost 0x0e82f1ef AAXH_IHostContext::~AAXH_IHostContext() + 36655
8 com.avid.framework.AAXHost 0x0e81a879 AAXH_IHostContext::New() + 12281
9 com.avid.framework.AAXHost 0x0e811766 AAXH::Initialize(bool, long long (*)(), void (*)(short)) + 91110
10 com.digidesign.framework.DAE 0x0e1171aa FicHostPlugInRunnerInit + 235594
11 com.digidesign.framework.DAE 0x0dfb3e9f FicGetApplicationInterface + 140063
12 com.digidesign.framework.DAE 0x0dfe7302 FicGetContiguousMemRequirements + 149650
13 com.digidesign.framework.DAE 0x0e0ae67a FicFreePlugIn + 26
14 com.digidesign.framework.ProTools 0x0cbf2266 MFortressHWBPEntryPoint_exit_mfort6317_ + 25491532
15 com.digidesign.framework.ProTools 0x0bb92f39 MFortressHWBPEntryPoint_exit_mfort6317_ + 8324383
16 com.digidesign.framework.ProTools 0x0bb93092 MFortressHWBPEntryPoint_exit_mfort6317_ + 8324728
17 com.digidesign.framework.ProTools 0x0bb954a3 MFortressHWBPEntryPoint_exit_mfort6317_ + 8333961
18 com.digidesign.framework.ProTools 0x0bb9e21a MFortressHWBPEntryPoint_exit_mfort6317_ + 8370176
19 com.digidesign.framework.ProTools 0x0bba4525 MFortressHWBPEntryPoint_exit_mfort6317_ + 8395531
20 com.digidesign.framework.ProTools 0x0bba47e9 MFortressHWBPEntryPoint_exit_mfort6317_ + 8396239
21 com.digidesign.framework.ProTools 0x0bba6193 MFortressHWBPEntryPoint_exit_mfort6317_ + 8402809
22 com.digidesign.framework.ProTools 0x0cf0aa9f TTimelineSelectionLayer_ForwardDeclarationHack::Re moveReference(TTimelineSelectionLayer*) + 694767
23 com.digidesign.framework.ProTools 0x0bcbe813 MFortressHWBPEntryPoint_exit_mfort6317_ + 9551353
24 com.digidesign.framework.ProTools 0x0c5fcba8 MFortressHWBPEntryPoint_exit_mfort6317_ + 19243406
25 com.digidesign.framework.ProTools 0x0bfded8a MFortressHWBPEntryPoint_exit_mfort6317_ + 12829552
26 com.digidesign.framework.ProTools 0x0bcc2782 MFortressHWBPEntryPoint_exit_mfort6317_ + 9567592
27 com.digidesign.framework.ProTools 0x0c550eb6 MFortressHWBPEntryPoint_exit_mfort6317_ + 18539676
28 com.digidesign.framework.ProTools 0x0c527368 MFortressHWBPEntryPoint_exit_mfort6317_ + 18368846
29 com.digidesign.framework.ProTools 0x0c551fd8 MFortressHWBPEntryPoint_exit_mfort6317_ + 18544062
30 com.digidesign.framework.ProTools 0x0be0610e MFortressHWBPEntryPoint_exit_mfort6317_ + 10893044
31 com.digidesign.framework.CoreFoundation 0x0027398d SDS_ITokenTask::ProcessTokens(long, Time_Sample const&, long long) + 253
32 com.digidesign.framework.ProTools 0x0cb68305 MFortressHWBPEntryPoint_exit_mfort6317_ + 24926443
33 com.digidesign.framework.DFW 0x005fce37 DFW_Timers::LockedCallbackTimerProc:perator()(vo id*) + 87
34 com.digidesign.framework.DFW 0x00710e4c DFW_Timers::CallbackTimerManager::MasterCallback(v oid*) + 188
35 com.digidesign.framework.DFW 0x00710092 DFW_SatinManager::dialogNotification(std::string, std::vector<std::string, std::allocator<std::string> >) + 50882
36 com.digidesign.framework.DFW 0x00712645 DFW_Timers::CallbackTimerManager::OperateOnSet(voi d (*)(void (*)(void*)), DFW_Timers::TimerSetID const&) + 2069
37 com.apple.HIToolbox 0x9b142cfd TimerVector + 22
38 com.apple.CoreFoundation 0x911ac2a6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUN CTION__ + 22
39 com.apple.CoreFoundation 0x911abc37 __CFRunLoopDoTimer + 743
40 com.apple.CoreFoundation 0x9118acd0 __CFRunLoopRun + 1888
41 com.apple.CoreFoundation 0x9118a1dc CFRunLoopRunSpecific + 332
42 com.apple.CoreFoundation 0x9118a088 CFRunLoopRunInMode + 120
43 com.apple.HIToolbox 0x9b127543 RunCurrentEventLoopInMode + 318
44 com.apple.HIToolbox 0x9b12e7d6 ReceiveNextEventCommon + 168
45 com.apple.HIToolbox 0x9b17cd93 AcquireNextEventInMode + 67
46 com.apple.HIToolbox 0x9b2c495b _AcquireNextEvent + 58
47 com.apple.HIToolbox 0x9b2b1b78 RunApplicationEventLoop + 221
48 com.digidesign.framework.DFW 0x006fdcdb DFW_EventLoop::RunApplicationEventLoop() + 11
49 com.digidesign.framework.DFW 0x0058e7cd TApplication::Run() + 45
50 com.digidesign.framework.ProTools 0x0cdb44a8 MFortressHWBPEntryPoint_exit_mfort6317_ + 27335310
51 com.digidesign.framework.ProTools 0x0cdb58c4 LaunchProTools + 1412
52 com.digidesign.ProTools 0x0000f277 0x1000 + 57975
53 com.digidesign.ProTools 0x0001037a 0x1000 + 62330
54 com.digidesign.ProTools 0x0000effd 0x1000 + 57341
__________________
Jay-J

System
MacPro 12 Core • 24 G Ram • 10.12.6
PT 12.8.1 • Mbox 3 Pro • Plug-ins Verified
4 HD • OS ssd | Audio ssd | Sample Library ssd | Storage
MAXPower eSATA 6G Card • Wiebetech RTX100H-Q
Kensington Trackball Works/Orbit Optical
Bluetooth off/Airport on and off.
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  #6  
Old 01-21-2013, 09:56 PM
Shifted Music's Avatar
Shifted Music Shifted Music is offline
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Location: San Francisco
Posts: 1,010
Default Re: Crash with PT 10.3.3 (crash report inside)

System Profile:
Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 2.66 GHz, 12 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM 1, 2 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393142353637334648302D4348392020
Memory Module: DIMM 2, 2 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393142353637334648302D4348392020
Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393142353637334648302D4348392020
Memory Module: DIMM 5, 2 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393142353637334648302D4348392020
Memory Module: DIMM 6, 2 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393142353637334648302D4348392020
Memory Module: DIMM 7, 2 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en2
PCI Card: pci1095,3132, sppci_othermassstorage, Slot-3
PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: OCZ-VECTOR, 128.04 GB
Serial ATA Device: WDC WD3000HLFS-01G6U1, 300.07 GB
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: Hitachi HDP725050GLA360, 500.11 GB
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa200000 / 2
USB Device: Kensington USB/PS2 Orbit, 0x047d (Kensington), 0x1022, 0xfa230000 / 4
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa220000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd300000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2602, 0xfd310000 / 3
USB Device: iLok, 0x088e, 0x5036, 0xfd312000 / 5
USB Device: Flash, 0x0424 (SMSC), 0x2228, 0xfd311000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 4
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: 003Rack, Digidesign, 400mbit_speed
__________________
Jay-J

System
MacPro 12 Core • 24 G Ram • 10.12.6
PT 12.8.1 • Mbox 3 Pro • Plug-ins Verified
4 HD • OS ssd | Audio ssd | Sample Library ssd | Storage
MAXPower eSATA 6G Card • Wiebetech RTX100H-Q
Kensington Trackball Works/Orbit Optical
Bluetooth off/Airport on and off.
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  #7  
Old 01-21-2013, 09:57 PM
Shifted Music's Avatar
Shifted Music Shifted Music is offline
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Posts: 1,010
Default Re: Crash with PT 10.3.3 (crash report inside)

Process: Pro Tools [269]
Path: /Applications/Avid/*/Pro Tools.app/Contents/MacOS/Pro Tools
Identifier: com.digidesign.ProTools
Version: 10.3.3.111 (10.3.3f111)
Build Info: Unknown-10330111~111
Code Type: X86 (Native)
Parent Process: launchd [143]

Date/Time: 2013-01-21 16:07:31.043 +1100
OS Version: Mac OS X 10.7.5 (11G56)
Report Version: 9

Interval Since Last Report: 40031 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 22276 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 6C7F993A-8334-4FC1-A98C-D039BBA0E84B

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002d

VM Regions Near 0x2d:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Avid/*/Pro Tools.app/Contents/MacOS/Pro Tools
__TEXT 0000000000001000-0000000000143000 [ 1288K] r-x/rwx SM=COW /Applications/Avid/*/Pro Tools.app/Contents/MacOS/Pro Tools

Application Specific Information:
objc_msgSend() selector name: release
objc[269]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x91768d47 objc_msgSend + 23
1 com.apple.CoreFoundation 0x91158039 CFRelease + 169
2 com.apple.CoreFoundation 0x9116656f __CFDictionaryStandardReleaseKey + 79
3 com.apple.CoreFoundation 0x9115c3c0 __CFBasicHashDrain + 528
4 com.apple.CoreFoundation 0x911581d1 CFRelease + 577
5 com.apple.CoreFoundation 0x911e431c __CFRunArrayDeallocate + 236
6 com.apple.CoreFoundation 0x911581d1 CFRelease + 577
7 com.apple.CoreFoundation 0x911e4220 __CFAttributedStringDeallocate + 32
8 com.apple.CoreFoundation 0x911581d1 CFRelease + 577
9 com.digidesign.framework.DFW 0x0066290e DFW_PainterQuartz::Clone() const + 1214
10 com.digidesign.framework.DFW 0x0066317a DFW_PainterQuartz::Clone() const + 3370
11 com.digidesign.framework.DFW 0x006632ac DFW_PainterQuartz::Clone() const + 3676
12 com.digidesign.framework.DFW 0x006634c7 DFW_PainterQuartz::Clone() const + 4215
13 com.digidesign.framework.DFW 0x006601e0 DFW_PainterQuartz::GetCTLineRefFromString(char const*) + 592
14 com.digidesign.framework.DFW 0x00660dbb DFW_PainterQuartz::MeasureStringWidth(std::string const&) + 27
15 com.digidesign.framework.DFW 0x006a9f87 TNumericEntryText::GetStringWidth(std::string const&) + 151
16 com.digidesign.framework.DFW 0x006ad7e1 TNumericEntryText::ImageText(short, short, _CRect&) + 2481
17 com.digidesign.framework.DFW 0x006aab4a TNumericEntryText:raw(VRect const&) + 378
18 com.digidesign.framework.DFW 0x0056eb98 TView::HandleDraw(VRect const&) + 712
19 com.digidesign.framework.DFW 0x0056eb10 TView::HandleDraw(VRect const&) + 576
20 com.digidesign.framework.DFW 0x0056eb10 TView::HandleDraw(VRect const&) + 576
21 com.digidesign.framework.DFW 0x0056eb10 TView::HandleDraw(VRect const&) + 576
22 com.digidesign.framework.DFW 0x0056eb10 TView::HandleDraw(VRect const&) + 576
23 com.digidesign.framework.DFW 0x0056eb10 TView::HandleDraw(VRect const&) + 576
24 com.digidesign.framework.DFW 0x0056eb10 TView::HandleDraw(VRect const&) + 576
25 com.digidesign.framework.DFW 0x0056eb10 TView::HandleDraw(VRect const&) + 576
26 com.digidesign.framework.DFW 0x0056eb10 TView::HandleDraw(VRect const&) + 576
27 com.digidesign.framework.ProTools 0x0d5130c4 LaunchProTools + 384388
28 com.digidesign.framework.DFW 0x0056eb10 TView::HandleDraw(VRect const&) + 576
29 com.digidesign.framework.DFW 0x0056eb10 TView::HandleDraw(VRect const&) + 576
30 com.digidesign.framework.DFW 0x00672b25 DFW_PainterOpenGL:rawRect(Cmn_Rect<long> const&) + 37781
31 com.apple.AppKit 0x956d079d -[NSView _drawRect:clip:] + 3929
32 com.apple.AppKit 0x956ce7bc -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 2650
33 com.apple.AppKit 0x956cf225 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 5315
34 com.apple.AppKit 0x956cd627 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 259
35 com.apple.AppKit 0x956c8caa -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVi sibleRectForView:] + 4817
36 com.apple.AppKit 0x956c1bd9 -[NSView displayIfNeeded] + 1365
37 com.apple.AppKit 0x956be99d -[NSWindow displayIfNeeded] + 316
38 com.digidesign.framework.DFW 0x0066d5c4 DFW_PainterOpenGL:rawRect(Cmn_Rect<long> const&) + 15924
39 com.apple.AppKit 0x956c14a8 _handleWindowNeedsDisplayOrLayoutOrUpdateConstrain ts + 804
40 com.apple.CoreFoundation 0x911ebebd _runLoopObserverWithBlockContext + 29
41 com.apple.CoreFoundation 0x911b80ce __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK _FUNCTION__ + 30
42 com.apple.CoreFoundation 0x911b800d __CFRunLoopDoObservers + 413
43 com.apple.CoreFoundation 0x9118a984 __CFRunLoopRun + 1044
44 com.apple.CoreFoundation 0x9118a1dc CFRunLoopRunSpecific + 332
45 com.apple.CoreFoundation 0x9118a088 CFRunLoopRunInMode + 120
46 com.apple.HIToolbox 0x9b127543 RunCurrentEventLoopInMode + 318
47 com.apple.HIToolbox 0x9b12e8ab ReceiveNextEventCommon + 381
48 com.apple.HIToolbox 0x9b17cd93 AcquireNextEventInMode + 67
49 com.apple.HIToolbox 0x9b2c495b _AcquireNextEvent + 58
50 com.apple.HIToolbox 0x9b2b1b78 RunApplicationEventLoop + 221
51 com.digidesign.framework.DFW 0x006fdcdb DFW_EventLoop::RunApplicationEventLoop() + 11
52 com.digidesign.framework.DFW 0x0058e7cd TApplication::Run() + 45
53 com.digidesign.framework.ProTools 0x0d4b44a8 MFortressHWBPEntryPoint_exit_mfort6317_ + 27335310
54 com.digidesign.framework.ProTools 0x0d4b58c4 LaunchProTools + 1412
55 com.digidesign.ProTools 0x0000f277 0x1000 + 57975
56 com.digidesign.ProTools 0x0001037a 0x1000 + 62330
57 com.digidesign.ProTools 0x0000effd 0x1000 + 57341
__________________
Jay-J

System
MacPro 12 Core • 24 G Ram • 10.12.6
PT 12.8.1 • Mbox 3 Pro • Plug-ins Verified
4 HD • OS ssd | Audio ssd | Sample Library ssd | Storage
MAXPower eSATA 6G Card • Wiebetech RTX100H-Q
Kensington Trackball Works/Orbit Optical
Bluetooth off/Airport on and off.
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  #8  
Old 01-21-2013, 10:07 PM
Shifted Music's Avatar
Shifted Music Shifted Music is offline
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Posts: 1,010
Default Re: Crash with PT 10.3.3 (crash report inside)

heres a link to avidlogs and diagnostics reports folders with several logs and what not if you are interested.

http://www.shiftedmusic.com/avid/201...ticreports.zip
__________________
Jay-J

System
MacPro 12 Core • 24 G Ram • 10.12.6
PT 12.8.1 • Mbox 3 Pro • Plug-ins Verified
4 HD • OS ssd | Audio ssd | Sample Library ssd | Storage
MAXPower eSATA 6G Card • Wiebetech RTX100H-Q
Kensington Trackball Works/Orbit Optical
Bluetooth off/Airport on and off.
Reply With Quote
  #9  
Old 01-22-2013, 10:33 AM
Chief Technician Chief Technician is offline
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Join Date: Dec 2001
Location: NYC
Posts: 6,981
Post Re: Crash with PT 10.3.3 (crash report inside)

Only AVID technical support can do anything useful with the .dlog files.

As for the crash reports you uploaded:
  1. Pro Tools_2013-01-19-082842 - This appears to have been caused by the Predator AAX plug-in.
  2. Pro Tools_2013-01-19-095300 - This appears to have been caused by the Predator AAX plug-in.
  3. Pro Tools_2013-01-21-160734 - This crash appears to be related to the OS. Non-AVID code is being executed when the crash occurs.
  4. Pro Tools_2013-01-21-181637 - This appears to have been caused by the Transfuser plug-in.
I don't know how often you need to use Predator or Transfuer, but I would check for updates for those plug-ins. If there are no updates available, then either reinstall those plug-ins or move them to the unused folder and see if your system gets more stable as a result.
__________________
Jonathan S. Abrams, CEA, CEV, CBNT
Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10)
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