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  #1  
Old 06-14-2021, 01:43 PM
alexthemusicbloke alexthemusicbloke is offline
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Default Account Locked due to multiple unsuccessful sign in attempts

Hi There!

I've been getting this error message every time I try and log in to my account:

Your account has been locked due to multiple unsuccessful sign in attempts. Please try again in a few minutes.

This has been happening for weeks now even if I haven't tried to log in for days. Very annoying as I can't download the software to run my S3 when I try to run it on other people's rigs (Eucon should *really* be made public - I can't see a reason not to).


How do I go forwards with this?

Thanks!
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  #2  
Old 06-14-2021, 06:25 PM
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jeffro jeffro is offline
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Default Re: Account Locked due to multiple unsuccessful sign in attempts

Unlocked... please try again, and let us know if you need additional assistance.
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  #3  
Old 06-15-2021, 04:01 PM
alexthemusicbloke alexthemusicbloke is offline
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Default Re: Account Locked due to multiple unsuccessful sign in attempts

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Originally Posted by jeffro View Post
Unlocked... please try again, and let us know if you need additional assistance.
Great, thanks for dealing with this so quickly
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  #4  
Old 01-29-2023, 03:44 PM
Sarpay Sarpay is offline
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Default Re: Account Locked due to multiple unsuccessful sign in attempts

I am having the same issue... I need help :/
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  #5  
Old 01-30-2023, 08:40 PM
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jeffro jeffro is offline
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Default Re: Account Locked due to multiple unsuccessful sign in attempts

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Originally Posted by Sarpay View Post
I am having the same issue... I need help :/
Welcome to the community.

I can't find an account based on your User Name or email address so please start a case to provide your my.avid.com email address.
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  #6  
Old 05-18-2023, 04:46 PM
[email protected] manzo@myclubhou.se is offline
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Join Date: May 2023
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Default Re: Account Locked due to multiple unsuccessful sign in attempts

I am having the same issue as well. I've been using the correct user name and password but it locked me out of my Avid master account and it hasn't unlocked in weeks.
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  #7  
Old 05-28-2023, 09:21 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Account Locked due to multiple unsuccessful sign in attempts

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Originally Posted by [email protected] View Post
I am having the same issue as well. I've been using the correct user name and password but it locked me out of my Avid master account and it hasn't unlocked in weeks.
Hi there,

Are you still currently locked out? Please send me an Email so we can have your password reset.

Thanks,
Tope
([email protected])
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